2026-07-26 16:38:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ee3347e1-720e-4b6d-b9c6-66e7b04b77b0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":90,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0947\u0930\u093e discharge ticket \u0917\u0941\u092e \u0939\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 16:38:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ee3347e1-720e-4b6d-b9c6-66e7b04b77b0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 16:38:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 16:38:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8292
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 16:38:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 16:38:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"ec2a8b16-518c-4c07-9b14-b3cfaf03003a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918432150925","ivr_completed_at":"2026-07-26T11:06:59.884314"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 16:38:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-26 16:38:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-26 16:38:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8292 | status: completed | ivr_option: General Queries | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 16:39:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"49c59ed4-e0c0-4255-8962-e5ba8da666c5","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918432150
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 16:39:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 16:39:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 16:39:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 49c59ed4-e0c0-4255-8962-e5ba8da666c5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-26 16:39:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 16:39:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 16:39:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 16:39:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8293 | status: ringing | ivr_option: No input | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 16:39:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"49c59ed4-e0c0-4255-8962-e5ba8da666c5","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 16:39:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 16:39:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 16:39:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8293
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 16:39:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 16:39:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","call_sid":"99e98ccf-6e99-48ee-9f1b-4b88815321e5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918432150925","ivr_completed_at":"2026-07-26T11:09:30.977578"},"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 16:39:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-26 16:39:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8293 | status: in-progress | ivr_option: Appointment & General | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 16:39:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"49c59ed4-e0c0-4255-8962-e5ba8da666c5","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 16:39:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 16:39:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 16:39:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8293
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 16:39:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 16:39:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","call_sid":"99e98ccf-6e99-48ee-9f1b-4b88815321e5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918432150925","ivr_completed_at":"2026-07-26T11:09:30.977578"},"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 16:39:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-26 16:39:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8293 | status: in-progress | ivr_option: Appointment & General | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 16:39:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"49c59ed4-e0c0-4255-8962-e5ba8da666c5","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.39,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 16:39:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 16:39:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 16:39:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8293
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 16:39:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 16:39:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","call_sid":"99e98ccf-6e99-48ee-9f1b-4b88815321e5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918432150925","ivr_completed_at":"2026-07-26T11:09:30.977578"},"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 16:39:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-26 16:39:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8293 | status: call-disconnected | ivr_option: Appointment & General | source: Google | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 16:40:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"49c59ed4-e0c0-4255-8962-e5ba8da666c5","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":31,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 16:40:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/49c59ed4-e0c0-4255-8962-e5ba8da666c5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 16:40:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 16:40:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8293
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 16:40:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 16:40:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","call_sid":"99e98ccf-6e99-48ee-9f1b-4b88815321e5","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918432150925","ivr_completed_at":"2026-07-26T11:09:30.977578"},"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 16:40:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-26 16:40:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8293 | status: completed | ivr_option: Appointment & General | source: Google | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 16:40:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918905330085 HTTP:200 response:{"status":"queued","message":"done","execution_id":"0c511829-5e9a-46b3-84ee-e35ce11937da","run_id":"0c511829-5e9a-46b3-84ee-e35ce11937da"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-26 16:40:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0c511829-5e9a-46b3-84ee-e35ce11937da","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 16:40:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 16:40:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 16:40:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 0c511829-5e9a-46b3-84ee-e35ce11937da
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-26 16:40:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918905330085' normalized='8905330085' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 16:40:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918905330085"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 16:40:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 16:40:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8294 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 16:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0c511829-5e9a-46b3-84ee-e35ce11937da","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 16:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 16:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 16:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8294
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 16:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918905330085' normalized='8905330085' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 16:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918905330085"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 16:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 16:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8294 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 16:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 16:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 16:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 16:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0c511829-5e9a-46b3-84ee-e35ce11937da","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 16:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ee3347e1-720e-4b6d-b9c6-66e7b04b77b0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":90.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 16:40:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0c511829-5e9a-46b3-84ee-e35ce11937da","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 16:40:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 16:40:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 16:40:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8294
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 16:40:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918905330085' normalized='8905330085' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 16:40:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918905330085"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 16:40:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 16:40:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8294 | status: in-progress | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 16:40:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0c511829-5e9a-46b3-84ee-e35ce11937da","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.16,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 16:40:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 16:40:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 16:40:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8294
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 16:40:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918905330085' normalized='8905330085' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 16:40:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918905330085"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 16:40:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-26 16:40:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8294 | status: call-disconnected | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 16:40:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0c511829-5e9a-46b3-84ee-e35ce11937da","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":11,"total_cost":3,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0936
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 16:40:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0c511829-5e9a-46b3-84ee-e35ce11937da
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 16:40:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 16:40:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8294
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 16:40:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918905330085' normalized='8905330085' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 16:40:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918905330085"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 16:40:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-26 16:40:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8294 | status: completed | ivr_option: Outbound Followup | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 16:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 16:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 16:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 16:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0c511829-5e9a-46b3-84ee-e35ce11937da","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":11.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 16:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ee3347e1-720e-4b6d-b9c6-66e7b04b77b0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":90.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 16:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 16:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 16:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 16:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0c511829-5e9a-46b3-84ee-e35ce11937da","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":11.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 16:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ee3347e1-720e-4b6d-b9c6-66e7b04b77b0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":90.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 16:54:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6bf47a1b-076c-481d-8950-08a347d4ce65","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918709731
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 16:54:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 16:54:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 16:54:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 6bf47a1b-076c-481d-8950-08a347d4ce65
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-26 16:54:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 16:54:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 16:54:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 16:54:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8295 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 16:55:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6bf47a1b-076c-481d-8950-08a347d4ce65","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 16:55:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 16:55:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 16:55:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8295
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 16:55:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 16:55:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 16:55:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 16:55:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8295 | status: call-disconnected | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 16:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 16:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 16:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 16:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0c511829-5e9a-46b3-84ee-e35ce11937da","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":11.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 16:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6bf47a1b-076c-481d-8950-08a347d4ce65","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 16:55:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6bf47a1b-076c-481d-8950-08a347d4ce65","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"output":61}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 16:55:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 16:55:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 16:55:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8295
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 16:55:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 16:55:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 16:55:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 16:55:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8295 | status: completed | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 16:56:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2fea4ee7-6e58-46cc-be90-137851ece485","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+916375280
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 16:56:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 16:56:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 16:56:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 2fea4ee7-6e58-46cc-be90-137851ece485
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-26 16:56:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 16:56:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 16:56:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 16:56:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8296 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 16:57:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2fea4ee7-6e58-46cc-be90-137851ece485","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 16:57:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 16:57:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 16:57:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8296
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 16:57:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 16:57:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"246caf4c-fa55-4e3a-8be5-0b8d58b6a635","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375280295","ivr_completed_at":"2026-07-26T11:27:15.058288"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 16:57:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-26 16:57:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8296 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 16:57:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2fea4ee7-6e58-46cc-be90-137851ece485","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 16:57:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 16:57:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 16:57:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8296
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 16:57:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 16:57:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"246caf4c-fa55-4e3a-8be5-0b8d58b6a635","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375280295","ivr_completed_at":"2026-07-26T11:27:15.058288"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 16:57:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-26 16:57:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8296 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 16:57:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c5a9abce-1dd4-448d-8e79-413b07ae7e8a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917004631
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 16:57:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 16:57:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 16:57:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: c5a9abce-1dd4-448d-8e79-413b07ae7e8a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-26 16:57:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 16:57:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 16:57:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 16:57:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8297 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 16:57:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2fea4ee7-6e58-46cc-be90-137851ece485","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.41,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 16:57:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 16:57:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 16:57:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8296
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 16:57:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 16:57:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"246caf4c-fa55-4e3a-8be5-0b8d58b6a635","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375280295","ivr_completed_at":"2026-07-26T11:27:15.058288"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 16:57:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-26 16:57:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8296 | status: call-disconnected | ivr_option: Appointment & General | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 16:57:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2fea4ee7-6e58-46cc-be90-137851ece485","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":37,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 16:57:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2fea4ee7-6e58-46cc-be90-137851ece485
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 16:57:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 16:57:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8296
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 16:57:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 16:57:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"246caf4c-fa55-4e3a-8be5-0b8d58b6a635","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+916375280295","ivr_completed_at":"2026-07-26T11:27:15.058288"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 16:57:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-26 16:57:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8296 | status: completed | ivr_option: Appointment & General | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 16:57:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c5a9abce-1dd4-448d-8e79-413b07ae7e8a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 16:57:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 16:57:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 16:57:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8297
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 16:57:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 16:57:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5a9ec7a1-fe2f-4808-b1c4-0f8876c9dac8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917004631720","ivr_completed_at":"2026-07-26T11:27:50.102531"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 16:57:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-26 16:57:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8297 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 16:57:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c5a9abce-1dd4-448d-8e79-413b07ae7e8a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 16:57:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 16:57:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 16:57:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8297
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 16:57:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 16:57:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5a9ec7a1-fe2f-4808-b1c4-0f8876c9dac8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917004631720","ivr_completed_at":"2026-07-26T11:27:50.102531"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 16:57:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-26 16:57:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8297 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 16:58:04 [13.203.39.153][-][-][info][bolna] [Bolna CurrentDate] Returned — date: '2026-07-26', day: 'Sunday'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2539
2026-07-26 16:59:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c5a9abce-1dd4-448d-8e79-413b07ae7e8a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":8.2,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 \u0915\u094b\u0908 general physician availab
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 16:59:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 16:59:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 16:59:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8297
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 16:59:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 16:59:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5a9ec7a1-fe2f-4808-b1c4-0f8876c9dac8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917004631720","ivr_completed_at":"2026-07-26T11:27:50.102531"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 16:59:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-26 16:59:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8297 | status: call-disconnected | ivr_option: Appointment & General | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 16:59:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c5a9abce-1dd4-448d-8e79-413b07ae7e8a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":91,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 \u0915\u094b\u0908 general physician availab
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 16:59:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c5a9abce-1dd4-448d-8e79-413b07ae7e8a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 16:59:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 16:59:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8297
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 16:59:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 16:59:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5a9ec7a1-fe2f-4808-b1c4-0f8876c9dac8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917004631720","ivr_completed_at":"2026-07-26T11:27:50.102531"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 16:59:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-26 16:59:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-26 16:59:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8297 | status: completed | ivr_option: General Queries | source: Website | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:00:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918709731758 HTTP:200 response:{"status":"queued","message":"done","execution_id":"1cb3ce09-8915-4dd6-b116-173204491bff","run_id":"1cb3ce09-8915-4dd6-b116-173204491bff"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-26 17:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1cb3ce09-8915-4dd6-b116-173204491bff","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 1cb3ce09-8915-4dd6-b116-173204491bff
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-26 17:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918709731758' normalized='8709731758' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918709731758"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 17:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 17:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8298 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1cb3ce09-8915-4dd6-b116-173204491bff","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8298
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 17:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918709731758' normalized='8709731758' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918709731758"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 17:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 17:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8298 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:00:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1cb3ce09-8915-4dd6-b116-173204491bff","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:00:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:00:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:00:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8298
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 17:00:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918709731758' normalized='8709731758' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:00:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918709731758"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 17:00:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 17:00:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8298 | status: in-progress | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1cb3ce09-8915-4dd6-b116-173204491bff","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.05,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8298
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 17:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918709731758' normalized='8709731758' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918709731758"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 17:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-26 17:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8298 | status: call-disconnected | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1cb3ce09-8915-4dd6-b116-173204491bff","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c5a9abce-1dd4-448d-8e79-413b07ae7e8a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":91.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:00:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1cb3ce09-8915-4dd6-b116-173204491bff","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":4,"total_cost":3,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0936 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:00:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1cb3ce09-8915-4dd6-b116-173204491bff
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:00:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:00:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8298
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 17:00:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918709731758' normalized='8709731758' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:00:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918709731758"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 17:00:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-26 17:00:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8298 | status: completed | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:00:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7c66216a-f640-4b8a-8866-35ddaad3280f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917665495
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:00:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:00:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:00:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 7c66216a-f640-4b8a-8866-35ddaad3280f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-26 17:00:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:00:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 17:00:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 17:00:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8299 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:01:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7c66216a-f640-4b8a-8866-35ddaad3280f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:01:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:01:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:01:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8299
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 17:01:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:01:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 17:01:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 17:01:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8299 | status: call-disconnected | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:01:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7c66216a-f640-4b8a-8866-35ddaad3280f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"output":50}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:01:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:01:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:01:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8299
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 17:01:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:01:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 17:01:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 17:01:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8299 | status: completed | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:01:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"98256d57-4b33-4b95-bbb9-eee3af0872dc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919784583
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:01:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:01:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:01:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 98256d57-4b33-4b95-bbb9-eee3af0872dc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-26 17:01:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:01:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 17:01:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 17:01:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8300 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:02:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"98256d57-4b33-4b95-bbb9-eee3af0872dc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:02:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:02:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:02:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8300
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 17:02:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:02:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"7805e214-bc9f-40b1-9380-3235a393fb4c","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919784583299","ivr_completed_at":"2026-07-26T11:32:16.558056"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 17:02:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-26 17:02:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8300 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:02:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"98256d57-4b33-4b95-bbb9-eee3af0872dc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:02:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:02:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:02:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8300
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 17:02:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:02:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"7805e214-bc9f-40b1-9380-3235a393fb4c","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919784583299","ivr_completed_at":"2026-07-26T11:32:16.558056"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 17:02:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-26 17:02:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8300 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:03:02 [13.203.39.153][-][-][info][bolna] [Bolna LabTests] query: 'cervical cancer vaccine' category: ''
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1933
2026-07-26 17:05:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:05:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1cb3ce09-8915-4dd6-b116-173204491bff","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":4.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"98256d57-4b33-4b95-bbb9-eee3af0872dc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:05:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"98256d57-4b33-4b95-bbb9-eee3af0872dc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":34.83,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0905\u091a\u094d\u091b\u093e\nuser:  \u092e\u0941\u091d\u0947 ma'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:05:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:05:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:05:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8300
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 17:05:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:05:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"7805e214-bc9f-40b1-9380-3235a393fb4c","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919784583299","ivr_completed_at":"2026-07-26T11:32:16.558056"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 17:05:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-26 17:05:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8300 | status: call-disconnected | ivr_option: Appointment & General | source: Website | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:05:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"98256d57-4b33-4b95-bbb9-eee3af0872dc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":201,"total_cost":21,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0905\u091a\u094d\u091b\u093e\nuser:  \u092e\u0941\u091d\u0947 ma'a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:05:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/98256d57-4b33-4b95-bbb9-eee3af0872dc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:05:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:05:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8300
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 17:05:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:05:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"7805e214-bc9f-40b1-9380-3235a393fb4c","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919784583299","ivr_completed_at":"2026-07-26T11:32:16.558056"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 17:05:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-26 17:05:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-26 17:05:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8300 | status: completed | ivr_option: General Queries | source: Website | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:10:02 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +916375280295 HTTP:200 response:{"status":"queued","message":"done","execution_id":"132da3b2-42be-4b12-8acb-9a75bae22e18","run_id":"132da3b2-42be-4b12-8acb-9a75bae22e18"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-26 17:10:02 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917665495387 HTTP:200 response:{"status":"queued","message":"done","execution_id":"a413dfcd-493a-4ad3-a975-c686dc28764b","run_id":"a413dfcd-493a-4ad3-a975-c686dc28764b"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-26 17:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"132da3b2-42be-4b12-8acb-9a75bae22e18","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 132da3b2-42be-4b12-8acb-9a75bae22e18
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-26 17:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+916375280295' normalized='6375280295' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+916375280295"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 17:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 17:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8301 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a413dfcd-493a-4ad3-a975-c686dc28764b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: a413dfcd-493a-4ad3-a975-c686dc28764b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-26 17:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917665495387' normalized='7665495387' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917665495387"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 17:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 17:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8302 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a413dfcd-493a-4ad3-a975-c686dc28764b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8302
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 17:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917665495387' normalized='7665495387' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917665495387"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 17:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 17:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8302 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"132da3b2-42be-4b12-8acb-9a75bae22e18","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8301
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 17:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+916375280295' normalized='6375280295' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+916375280295"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 17:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 17:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8301 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:10:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a413dfcd-493a-4ad3-a975-c686dc28764b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:10:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:10:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:10:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8302
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 17:10:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917665495387' normalized='7665495387' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:10:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917665495387"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 17:10:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 17:10:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8302 | status: in-progress | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:10:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:10:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"132da3b2-42be-4b12-8acb-9a75bae22e18","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"98256d57-4b33-4b95-bbb9-eee3af0872dc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":201.0,"total_cost":21.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:10:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a413dfcd-493a-4ad3-a975-c686dc28764b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.11,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:10:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:10:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:10:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8302
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 17:10:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917665495387' normalized='7665495387' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:10:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917665495387"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 17:10:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-26 17:10:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8302 | status: call-disconnected | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:10:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a413dfcd-493a-4ad3-a975-c686dc28764b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":8,"total_cost":3,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0936 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:10:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a413dfcd-493a-4ad3-a975-c686dc28764b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:10:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:10:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8302
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 17:10:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917665495387' normalized='7665495387' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:10:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917665495387"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 17:10:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-26 17:10:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8302 | status: completed | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:10:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"132da3b2-42be-4b12-8acb-9a75bae22e18","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:10:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:10:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: no-answer
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:10:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8301
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 17:10:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+916375280295' normalized='6375280295' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:10:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+916375280295"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 17:10:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 17:10:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8301 | status: no-answer | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:15:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:15:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"132da3b2-42be-4b12-8acb-9a75bae22e18","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"98256d57-4b33-4b95-bbb9-eee3af0872dc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":201.0,"total_cost":21.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:17:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f1cb8ae0-85f1-4652-ab85-1bb9371ae230","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919929212
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:17:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:17:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:17:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: f1cb8ae0-85f1-4652-ab85-1bb9371ae230
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-26 17:17:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:17:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 17:17:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 17:17:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8303 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:17:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f1cb8ae0-85f1-4652-ab85-1bb9371ae230","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:17:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:17:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:17:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8303
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 17:17:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:17:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 17:17:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 17:17:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8303 | status: call-disconnected | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:17:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f1cb8ae0-85f1-4652-ab85-1bb9371ae230","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"output":52}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:17:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:17:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:17:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8303
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 17:17:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:17:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 17:17:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 17:17:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8303 | status: completed | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:20:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919929212225 HTTP:200 response:{"status":"queued","message":"done","execution_id":"afafe65f-5cc4-45a8-9cf7-de3303502d35","run_id":"afafe65f-5cc4-45a8-9cf7-de3303502d35"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-26 17:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"afafe65f-5cc4-45a8-9cf7-de3303502d35","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: afafe65f-5cc4-45a8-9cf7-de3303502d35
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-26 17:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919929212225' normalized='9929212225' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919929212225"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 17:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 17:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8304 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"afafe65f-5cc4-45a8-9cf7-de3303502d35","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8304
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 17:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919929212225' normalized='9929212225' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919929212225"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 17:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 17:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8304 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"afafe65f-5cc4-45a8-9cf7-de3303502d35","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:20:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f1cb8ae0-85f1-4652-ab85-1bb9371ae230","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:20:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"afafe65f-5cc4-45a8-9cf7-de3303502d35","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:20:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:20:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:20:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8304
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 17:20:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919929212225' normalized='9929212225' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:20:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919929212225"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 17:20:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 17:20:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8304 | status: busy | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:25:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"afafe65f-5cc4-45a8-9cf7-de3303502d35","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f1cb8ae0-85f1-4652-ab85-1bb9371ae230","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:30:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:30:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"afafe65f-5cc4-45a8-9cf7-de3303502d35","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f1cb8ae0-85f1-4652-ab85-1bb9371ae230","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:33:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a7023264-fb7f-4f4c-a3d8-f0f2c5a8fb4d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918764191
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:33:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:33:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:33:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: a7023264-fb7f-4f4c-a3d8-f0f2c5a8fb4d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-26 17:33:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:33:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 17:33:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 17:33:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8305 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:33:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a7023264-fb7f-4f4c-a3d8-f0f2c5a8fb4d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:33:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:33:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:33:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8305
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 17:33:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:33:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 17:33:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 17:33:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8305 | status: call-disconnected | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:33:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a7023264-fb7f-4f4c-a3d8-f0f2c5a8fb4d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":595,"output":56}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:33:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:33:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:33:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8305
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 17:33:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:33:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 17:33:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 17:33:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8305 | status: completed | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:34:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3b2b7f77-6df3-4729-9cc2-f8a8dd787eba","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918764191
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:34:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:34:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:34:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 3b2b7f77-6df3-4729-9cc2-f8a8dd787eba
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-26 17:34:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:34:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 17:34:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 17:34:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8306 | status: ringing | ivr_option: No input | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:34:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3b2b7f77-6df3-4729-9cc2-f8a8dd787eba","agent_id":"8b6c90c5-1c2b-4c02-8394-7788eb7c89c8","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:34:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:34:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:34:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8306
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 17:34:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:34:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"8b6c90c5-1c2b-4c02-8394-7788eb7c89c8","call_sid":"c0f4806b-76d9-4b0f-a7c2-469c4605b247","timezone":"America\/Los_Angeles","call_reason":"Emergency","from_number":"+918764191572","ivr_completed_at":"2026-07-26T12:04:39.347307"},"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 17:34:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Emergency
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-26 17:34:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8306 | status: in-progress | ivr_option: Emergency | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:34:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3b2b7f77-6df3-4729-9cc2-f8a8dd787eba","agent_id":"8b6c90c5-1c2b-4c02-8394-7788eb7c89c8","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:34:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:34:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:34:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8306
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 17:34:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:34:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8306 | status: in-progress | ivr_option: Emergency | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:34:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7d466d06-0550-4b51-8c0c-5c4ebb4df1cc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918700613
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:34:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:34:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:34:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 7d466d06-0550-4b51-8c0c-5c4ebb4df1cc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-26 17:34:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:34:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 17:34:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 17:34:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8307 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:35:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7d466d06-0550-4b51-8c0c-5c4ebb4df1cc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:35:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:35:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:35:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8307
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 17:35:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:35:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"a8e8e10b-78b8-4fa1-8f25-1ee14b8461bf","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918700613049","ivr_completed_at":"2026-07-26T12:05:01.419207"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 17:35:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-26 17:35:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8307 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:35:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7d466d06-0550-4b51-8c0c-5c4ebb4df1cc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:35:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:35:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:35:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8307
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 17:35:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:35:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"a8e8e10b-78b8-4fa1-8f25-1ee14b8461bf","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918700613049","ivr_completed_at":"2026-07-26T12:05:01.419207"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 17:35:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-26 17:35:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8307 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"afafe65f-5cc4-45a8-9cf7-de3303502d35","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7d466d06-0550-4b51-8c0c-5c4ebb4df1cc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:35:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3b2b7f77-6df3-4729-9cc2-f8a8dd787eba","agent_id":"8b6c90c5-1c2b-4c02-8394-7788eb7c89c8","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":7.34,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  isame jo abhi treatment hoga emergency mein patient \u0915\u094b \u0932\u0947\u0915\u0930 \u0906\u090f \u0924\u094b \u092f\u0939 card \u0938\u0947 \u0939\u094b\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:35:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:35:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:35:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8306
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 17:35:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:35:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8306 | status: call-disconnected | ivr_option: Emergency | source: Google | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:36:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3b2b7f77-6df3-4729-9cc2-f8a8dd787eba","agent_id":"8b6c90c5-1c2b-4c02-8394-7788eb7c89c8","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":86,"total_cost":9,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  isame jo abhi treatment hoga emergency mein patient \u0915\u094b \u0932\u0947\u0915\u0930 \u0906\u090f \u0924\u094b \u092f\u0939 card \u0938\u0947 \u0939\u094b\u091
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:36:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3b2b7f77-6df3-4729-9cc2-f8a8dd787eba
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:36:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:36:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8306
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 17:36:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:36:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8306 | status: completed | ivr_option: Emergency | source: Google | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:36:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7d466d06-0550-4b51-8c0c-5c4ebb4df1cc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":8.16,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello hi for vaccine\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:36:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:36:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:36:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8307
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 17:36:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:36:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"a8e8e10b-78b8-4fa1-8f25-1ee14b8461bf","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918700613049","ivr_completed_at":"2026-07-26T12:05:01.419207"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 17:36:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-26 17:36:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-26 17:36:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8307 | status: call-disconnected | ivr_option: Appointment Booking | source: Website | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:36:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7d466d06-0550-4b51-8c0c-5c4ebb4df1cc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":82,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello hi for vaccine\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:36:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7d466d06-0550-4b51-8c0c-5c4ebb4df1cc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:36:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:36:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8307
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 17:36:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:36:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8307 | status: completed | ivr_option: Appointment Booking | source: Website | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:40:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918764191572 HTTP:200 response:{"status":"queued","message":"done","execution_id":"838b43e1-7a28-4bee-b983-b80c6130a05e","run_id":"838b43e1-7a28-4bee-b983-b80c6130a05e"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-26 17:40:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"838b43e1-7a28-4bee-b983-b80c6130a05e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:40:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:40:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:40:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 838b43e1-7a28-4bee-b983-b80c6130a05e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-26 17:40:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918764191572' normalized='8764191572' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:40:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918764191572"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 17:40:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 17:40:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8308 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:40:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"838b43e1-7a28-4bee-b983-b80c6130a05e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:40:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:40:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:40:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8308
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 17:40:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918764191572' normalized='8764191572' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:40:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918764191572"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 17:40:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 17:40:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8308 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:40:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:40:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"838b43e1-7a28-4bee-b983-b80c6130a05e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7d466d06-0550-4b51-8c0c-5c4ebb4df1cc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":82.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:40:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"838b43e1-7a28-4bee-b983-b80c6130a05e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:40:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:40:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: no-answer
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:40:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8308
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 17:40:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918764191572' normalized='8764191572' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:40:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918764191572"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 17:40:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 17:40:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8308 | status: no-answer | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:44:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3ab8274d-cbc6-4fef-89bf-f20ae32a653d","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919012881
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:44:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:44:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:44:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 3ab8274d-cbc6-4fef-89bf-f20ae32a653d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-26 17:44:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:44:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 17:44:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 17:44:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8309 | status: ringing | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:44:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3ab8274d-cbc6-4fef-89bf-f20ae32a653d","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:44:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:44:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:44:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8309
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 17:44:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:44:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 17:44:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 17:44:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8309 | status: call-disconnected | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:44:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3ab8274d-cbc6-4fef-89bf-f20ae32a653d","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"output":73}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:44:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:44:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:44:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8309
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 17:44:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:44:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 17:44:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 17:44:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8309 | status: completed | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:45:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"838b43e1-7a28-4bee-b983-b80c6130a05e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7d466d06-0550-4b51-8c0c-5c4ebb4df1cc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":82.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:50:02 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919012881279 HTTP:200 response:{"status":"queued","message":"done","execution_id":"41bc77e6-740d-4743-b5dc-f2f056328460","run_id":"41bc77e6-740d-4743-b5dc-f2f056328460"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-26 17:50:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"41bc77e6-740d-4743-b5dc-f2f056328460","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:50:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:50:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:50:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 41bc77e6-740d-4743-b5dc-f2f056328460
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-26 17:50:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919012881279' normalized='9012881279' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:50:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919012881279"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 17:50:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 17:50:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8310 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"41bc77e6-740d-4743-b5dc-f2f056328460","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8310
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 17:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919012881279' normalized='9012881279' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919012881279"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 17:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 17:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8310 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:50:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"41bc77e6-740d-4743-b5dc-f2f056328460","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7d466d06-0550-4b51-8c0c-5c4ebb4df1cc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":82.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:50:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"41bc77e6-740d-4743-b5dc-f2f056328460","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:50:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:50:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:50:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8310
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 17:50:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919012881279' normalized='9012881279' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:50:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919012881279"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 17:50:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 17:50:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8310 | status: in-progress | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:50:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"41bc77e6-740d-4743-b5dc-f2f056328460","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.04,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:50:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:50:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:50:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8310
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 17:50:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919012881279' normalized='9012881279' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:50:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919012881279"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 17:50:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-26 17:50:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8310 | status: call-disconnected | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:50:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"41bc77e6-740d-4743-b5dc-f2f056328460","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":28,"total_cost":3,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0936
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 17:50:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/41bc77e6-740d-4743-b5dc-f2f056328460
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 17:50:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 17:50:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8310
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 17:50:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919012881279' normalized='9012881279' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 17:50:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919012881279"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 17:50:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-26 17:50:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8310 | status: completed | ivr_option: Outbound Followup | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 17:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"41bc77e6-740d-4743-b5dc-f2f056328460","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":28.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 17:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7d466d06-0550-4b51-8c0c-5c4ebb4df1cc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":82.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:00:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"41bc77e6-740d-4743-b5dc-f2f056328460","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":28.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7d466d06-0550-4b51-8c0c-5c4ebb4df1cc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":82.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:05:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:05:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:05:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"41bc77e6-740d-4743-b5dc-f2f056328460","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":28.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7d466d06-0550-4b51-8c0c-5c4ebb4df1cc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":82.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"41bc77e6-740d-4743-b5dc-f2f056328460","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":28.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7d466d06-0550-4b51-8c0c-5c4ebb4df1cc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":82.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:15:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:15:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"41bc77e6-740d-4743-b5dc-f2f056328460","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":28.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7d466d06-0550-4b51-8c0c-5c4ebb4df1cc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":82.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"41bc77e6-740d-4743-b5dc-f2f056328460","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":28.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7d466d06-0550-4b51-8c0c-5c4ebb4df1cc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":82.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"41bc77e6-740d-4743-b5dc-f2f056328460","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":28.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7d466d06-0550-4b51-8c0c-5c4ebb4df1cc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":82.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:30:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:30:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"41bc77e6-740d-4743-b5dc-f2f056328460","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":28.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7d466d06-0550-4b51-8c0c-5c4ebb4df1cc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":82.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:35:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:35:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"41bc77e6-740d-4743-b5dc-f2f056328460","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":28.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7d466d06-0550-4b51-8c0c-5c4ebb4df1cc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":82.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:37:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2e42c521-f5ff-4b4a-8849-45a59a4bad40","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919887774
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 18:37:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 18:37:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 18:37:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 2e42c521-f5ff-4b4a-8849-45a59a4bad40
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-26 18:37:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 18:37:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 18:37:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 18:37:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8311 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 18:37:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2e42c521-f5ff-4b4a-8849-45a59a4bad40","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 18:37:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 18:37:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 18:37:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8311
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 18:37:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 18:37:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 18:37:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 18:37:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8311 | status: call-disconnected | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 18:37:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2e42c521-f5ff-4b4a-8849-45a59a4bad40","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"output":73}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 18:37:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 18:37:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 18:37:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8311
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 18:37:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 18:37:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 18:37:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 18:37:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8311 | status: completed | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 18:40:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919887774775 HTTP:200 response:{"status":"queued","message":"done","execution_id":"0953def3-e498-40b1-a69c-4779fa52ce43","run_id":"0953def3-e498-40b1-a69c-4779fa52ce43"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-26 18:40:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0953def3-e498-40b1-a69c-4779fa52ce43","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 18:40:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 18:40:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 18:40:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 0953def3-e498-40b1-a69c-4779fa52ce43
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-26 18:40:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919887774775' normalized='9887774775' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 18:40:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919887774775"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 18:40:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 18:40:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8312 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 18:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0953def3-e498-40b1-a69c-4779fa52ce43","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 18:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 18:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 18:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8312
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 18:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919887774775' normalized='9887774775' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 18:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919887774775"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 18:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 18:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8312 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 18:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0953def3-e498-40b1-a69c-4779fa52ce43","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2e42c521-f5ff-4b4a-8849-45a59a4bad40","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:40:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0953def3-e498-40b1-a69c-4779fa52ce43","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 18:40:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 18:40:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 18:40:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8312
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 18:40:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919887774775' normalized='9887774775' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 18:40:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919887774775"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 18:40:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 18:40:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8312 | status: busy | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 18:40:31 [13.203.39.153][-][-][info][bolna] [analytics][working] Outbound call intent: <span class="hl">unknown</span> — lead 80
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/CampaignWebhookController.php:271
2026-07-26 18:45:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0953def3-e498-40b1-a69c-4779fa52ce43","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2e42c521-f5ff-4b4a-8849-45a59a4bad40","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0953def3-e498-40b1-a69c-4779fa52ce43","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2e42c521-f5ff-4b4a-8849-45a59a4bad40","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:55:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:55:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0953def3-e498-40b1-a69c-4779fa52ce43","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 18:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2e42c521-f5ff-4b4a-8849-45a59a4bad40","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0953def3-e498-40b1-a69c-4779fa52ce43","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2e42c521-f5ff-4b4a-8849-45a59a4bad40","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:05:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:05:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0953def3-e498-40b1-a69c-4779fa52ce43","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2e42c521-f5ff-4b4a-8849-45a59a4bad40","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:10:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0953def3-e498-40b1-a69c-4779fa52ce43","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2e42c521-f5ff-4b4a-8849-45a59a4bad40","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:13:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e5ab47cb-53c9-4225-a2a1-8d39900f688d","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919014344
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 19:13:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 19:13:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 19:13:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: e5ab47cb-53c9-4225-a2a1-8d39900f688d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-26 19:13:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 19:13:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 19:13:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 19:13:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8313 | status: ringing | ivr_option: No input | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 19:14:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e5ab47cb-53c9-4225-a2a1-8d39900f688d","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 19:14:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 19:14:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 19:14:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8313
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 19:14:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 19:14:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 19:14:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 19:14:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8313 | status: call-disconnected | ivr_option: No input | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 19:14:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e5ab47cb-53c9-4225-a2a1-8d39900f688d","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":596,"output":58}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 19:14:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 19:14:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 19:14:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8313
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 19:14:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 19:14:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 19:14:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 19:14:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8313 | status: completed | ivr_option: No input | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 19:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0953def3-e498-40b1-a69c-4779fa52ce43","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2e42c521-f5ff-4b4a-8849-45a59a4bad40","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:16:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0c6bad30-a332-4b56-b409-998f61ac86dc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919784150
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 19:16:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 19:16:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 19:16:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 0c6bad30-a332-4b56-b409-998f61ac86dc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-26 19:16:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 19:16:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 19:16:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 19:16:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8314 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 19:17:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0c6bad30-a332-4b56-b409-998f61ac86dc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 19:17:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 19:17:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 19:17:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8314
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 19:17:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 19:17:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b45fbe04-d0b5-49ca-a903-454188fde35b","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919784150730","ivr_completed_at":"2026-07-26T13:47:00.005416"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 19:17:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-26 19:17:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8314 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 19:17:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0c6bad30-a332-4b56-b409-998f61ac86dc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 19:17:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 19:17:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 19:17:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8314
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 19:17:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 19:17:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b45fbe04-d0b5-49ca-a903-454188fde35b","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919784150730","ivr_completed_at":"2026-07-26T13:47:00.005416"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 19:17:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-26 19:17:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8314 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 19:17:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0c6bad30-a332-4b56-b409-998f61ac86dc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":8.79,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 19:17:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 19:17:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 19:17:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8314
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 19:17:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 19:17:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b45fbe04-d0b5-49ca-a903-454188fde35b","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919784150730","ivr_completed_at":"2026-07-26T13:47:00.005416"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 19:17:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-26 19:17:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8314 | status: call-disconnected | ivr_option: Appointment & General | source: Website | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 19:18:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0c6bad30-a332-4b56-b409-998f61ac86dc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":73,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 19:18:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0c6bad30-a332-4b56-b409-998f61ac86dc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 19:18:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 19:18:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8314
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 19:18:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 19:18:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b45fbe04-d0b5-49ca-a903-454188fde35b","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919784150730","ivr_completed_at":"2026-07-26T13:47:00.005416"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 19:18:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-26 19:18:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-26 19:18:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8314 | status: completed | ivr_option: General Queries | source: Website | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 19:20:02 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919014344555 HTTP:200 response:{"status":"queued","message":"done","execution_id":"97be91aa-e380-405c-8655-554ee5032387","run_id":"97be91aa-e380-405c-8655-554ee5032387"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-26 19:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"97be91aa-e380-405c-8655-554ee5032387","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 19:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 19:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 19:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 97be91aa-e380-405c-8655-554ee5032387
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-26 19:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919014344555' normalized='9014344555' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 19:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919014344555"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 19:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 19:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8315 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 19:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"97be91aa-e380-405c-8655-554ee5032387","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 19:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 19:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 19:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8315
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 19:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919014344555' normalized='9014344555' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 19:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919014344555"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 19:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 19:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8315 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 19:20:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"97be91aa-e380-405c-8655-554ee5032387","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 19:20:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 19:20:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 19:20:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8315
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 19:20:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919014344555' normalized='9014344555' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 19:20:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919014344555"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 19:20:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 19:20:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8315 | status: in-progress | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 19:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:20:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"97be91aa-e380-405c-8655-554ee5032387","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c6bad30-a332-4b56-b409-998f61ac86dc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":73.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:20:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"97be91aa-e380-405c-8655-554ee5032387","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.18,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 19:20:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 19:20:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 19:20:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8315
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 19:20:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919014344555' normalized='9014344555' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 19:20:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919014344555"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 19:20:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-26 19:20:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8315 | status: call-disconnected | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 19:20:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"97be91aa-e380-405c-8655-554ee5032387","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":13,"total_cost":3,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0936
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 19:20:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/97be91aa-e380-405c-8655-554ee5032387
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 19:20:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 19:20:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8315
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 19:20:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919014344555' normalized='9014344555' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 19:20:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919014344555"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 19:20:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-26 19:20:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8315 | status: completed | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 19:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:25:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"97be91aa-e380-405c-8655-554ee5032387","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":13.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0c6bad30-a332-4b56-b409-998f61ac86dc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":73.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:27:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"86c3bd66-e0d5-4aec-bf36-ec51d21767ca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919784854
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 19:27:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 19:27:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 19:27:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 86c3bd66-e0d5-4aec-bf36-ec51d21767ca
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-26 19:27:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 19:27:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 19:27:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 19:27:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8316 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 19:27:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"86c3bd66-e0d5-4aec-bf36-ec51d21767ca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 19:27:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 19:27:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 19:27:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8316
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 19:27:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 19:27:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c79d0d92-c14a-4d1c-bf5e-96c11b124531","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919784854044","ivr_completed_at":"2026-07-26T13:57:35.547664"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 19:27:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-26 19:27:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8316 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 19:27:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"86c3bd66-e0d5-4aec-bf36-ec51d21767ca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 19:27:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 19:27:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 19:27:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8316
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 19:27:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 19:27:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c79d0d92-c14a-4d1c-bf5e-96c11b124531","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919784854044","ivr_completed_at":"2026-07-26T13:57:35.547664"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 19:27:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-26 19:27:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8316 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 19:29:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"86c3bd66-e0d5-4aec-bf36-ec51d21767ca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":15.33,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  ma'am \u092e\u0941\u091d\u0947 charges \u0927\u094d\u092f\u093e\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 19:29:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 19:29:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 19:29:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8316
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 19:29:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 19:29:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c79d0d92-c14a-4d1c-bf5e-96c11b124531","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919784854044","ivr_completed_at":"2026-07-26T13:57:35.547664"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 19:29:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-26 19:29:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8316 | status: call-disconnected | ivr_option: Appointment & General | source: Website | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 19:29:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"86c3bd66-e0d5-4aec-bf36-ec51d21767ca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":115,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  ma'am \u092e\u0941\u091d\u0947 charges \u0927\u094d\u092f\u093e\u092
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 19:29:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/86c3bd66-e0d5-4aec-bf36-ec51d21767ca
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 19:29:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 19:29:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8316
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 19:29:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 19:29:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c79d0d92-c14a-4d1c-bf5e-96c11b124531","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919784854044","ivr_completed_at":"2026-07-26T13:57:35.547664"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 19:29:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-26 19:29:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-26 19:29:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8316 | status: completed | ivr_option: General Queries | source: Website | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 19:30:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:30:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"97be91aa-e380-405c-8655-554ee5032387","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":13.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:30:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"86c3bd66-e0d5-4aec-bf36-ec51d21767ca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":115.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:35:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:35:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"97be91aa-e380-405c-8655-554ee5032387","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":13.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"86c3bd66-e0d5-4aec-bf36-ec51d21767ca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":115.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"97be91aa-e380-405c-8655-554ee5032387","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":13.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"86c3bd66-e0d5-4aec-bf36-ec51d21767ca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":115.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"97be91aa-e380-405c-8655-554ee5032387","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":13.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"86c3bd66-e0d5-4aec-bf36-ec51d21767ca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":115.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:50:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"97be91aa-e380-405c-8655-554ee5032387","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":13.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"86c3bd66-e0d5-4aec-bf36-ec51d21767ca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":115.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:55:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:55:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"97be91aa-e380-405c-8655-554ee5032387","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":13.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 19:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"86c3bd66-e0d5-4aec-bf36-ec51d21767ca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":115.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:00:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"97be91aa-e380-405c-8655-554ee5032387","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":13.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"86c3bd66-e0d5-4aec-bf36-ec51d21767ca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":115.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"97be91aa-e380-405c-8655-554ee5032387","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":13.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"86c3bd66-e0d5-4aec-bf36-ec51d21767ca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":115.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:10:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"97be91aa-e380-405c-8655-554ee5032387","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":13.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"86c3bd66-e0d5-4aec-bf36-ec51d21767ca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":115.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"97be91aa-e380-405c-8655-554ee5032387","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":13.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"86c3bd66-e0d5-4aec-bf36-ec51d21767ca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":115.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"97be91aa-e380-405c-8655-554ee5032387","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":13.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"86c3bd66-e0d5-4aec-bf36-ec51d21767ca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":115.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"97be91aa-e380-405c-8655-554ee5032387","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":13.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"86c3bd66-e0d5-4aec-bf36-ec51d21767ca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":115.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:30:01 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:30:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:30:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:30:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"97be91aa-e380-405c-8655-554ee5032387","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":13.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"86c3bd66-e0d5-4aec-bf36-ec51d21767ca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":115.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:35:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:35:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"97be91aa-e380-405c-8655-554ee5032387","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":13.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"86c3bd66-e0d5-4aec-bf36-ec51d21767ca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":115.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:40:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:40:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"97be91aa-e380-405c-8655-554ee5032387","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":13.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"86c3bd66-e0d5-4aec-bf36-ec51d21767ca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":115.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:45:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"97be91aa-e380-405c-8655-554ee5032387","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":13.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"86c3bd66-e0d5-4aec-bf36-ec51d21767ca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":115.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:50:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:50:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"97be91aa-e380-405c-8655-554ee5032387","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":13.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"86c3bd66-e0d5-4aec-bf36-ec51d21767ca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":115.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:55:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:55:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"97be91aa-e380-405c-8655-554ee5032387","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":13.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"86c3bd66-e0d5-4aec-bf36-ec51d21767ca","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":115.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 20:59:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2d6410ad-cae4-46f0-b342-49bbff81058a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918005701
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 20:59:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 20:59:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 20:59:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 2d6410ad-cae4-46f0-b342-49bbff81058a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-26 20:59:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 20:59:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 20:59:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 20:59:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8317 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 21:00:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918005701506 HTTP:200 response:{"status":"queued","message":"done","execution_id":"d6beca35-b945-4e52-98c1-79835b839712","run_id":"d6beca35-b945-4e52-98c1-79835b839712"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-26 21:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d6beca35-b945-4e52-98c1-79835b839712","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 21:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 21:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 21:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: d6beca35-b945-4e52-98c1-79835b839712
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-26 21:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918005701506' normalized='8005701506' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 21:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918005701506"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 21:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 21:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8318 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 21:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d6beca35-b945-4e52-98c1-79835b839712","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 21:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 21:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 21:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8318
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 21:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918005701506' normalized='8005701506' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 21:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918005701506"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 21:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 21:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8318 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 21:00:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6beca35-b945-4e52-98c1-79835b839712","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2d6410ad-cae4-46f0-b342-49bbff81058a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d6beca35-b945-4e52-98c1-79835b839712","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 21:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 21:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 21:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8318
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 21:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918005701506' normalized='8005701506' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 21:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918005701506"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 21:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 21:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8318 | status: in-progress | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 21:00:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2d6410ad-cae4-46f0-b342-49bbff81058a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 21:00:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 21:00:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 21:00:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8317
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 21:00:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 21:00:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 21:00:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 21:00:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8317 | status: call-disconnected | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 21:01:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2d6410ad-cae4-46f0-b342-49bbff81058a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"output":61}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 21:01:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 21:01:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 21:01:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8317
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 21:01:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 21:01:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 21:01:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 21:01:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8317 | status: completed | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 21:02:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d6beca35-b945-4e52-98c1-79835b839712","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":26.6,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 21:02:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 21:02:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 21:02:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8318
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 21:02:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918005701506' normalized='8005701506' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 21:02:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918005701506"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 21:02:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-26 21:02:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8318 | status: call-disconnected | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 21:02:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d6beca35-b945-4e52-98c1-79835b839712","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":139,"total_cost":15,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 21:02:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d6beca35-b945-4e52-98c1-79835b839712
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 21:02:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 21:02:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8318
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 21:02:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918005701506' normalized='8005701506' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 21:02:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918005701506"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 21:02:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-26 21:02:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8318 | status: completed | ivr_option: Outbound Followup | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 21:05:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:05:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6beca35-b945-4e52-98c1-79835b839712","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":139.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2d6410ad-cae4-46f0-b342-49bbff81058a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:10:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:10:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6beca35-b945-4e52-98c1-79835b839712","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":139.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2d6410ad-cae4-46f0-b342-49bbff81058a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:15:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:15:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6beca35-b945-4e52-98c1-79835b839712","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":139.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2d6410ad-cae4-46f0-b342-49bbff81058a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:20:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:20:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6beca35-b945-4e52-98c1-79835b839712","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":139.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2d6410ad-cae4-46f0-b342-49bbff81058a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:25:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6beca35-b945-4e52-98c1-79835b839712","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":139.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2d6410ad-cae4-46f0-b342-49bbff81058a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6beca35-b945-4e52-98c1-79835b839712","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":139.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2d6410ad-cae4-46f0-b342-49bbff81058a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:32:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f6cb0614-55fa-45b7-b427-ae888aa6a69e","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919660454
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 21:32:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 21:32:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 21:32:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: f6cb0614-55fa-45b7-b427-ae888aa6a69e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-26 21:32:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 21:32:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 21:32:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 21:32:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8319 | status: ringing | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 21:32:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f6cb0614-55fa-45b7-b427-ae888aa6a69e","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 21:32:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 21:32:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 21:32:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8319
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 21:32:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 21:32:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 21:32:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 21:32:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8319 | status: call-disconnected | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 21:32:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f6cb0614-55fa-45b7-b427-ae888aa6a69e","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"output":53}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 21:32:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 21:32:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 21:32:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8319
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 21:32:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 21:32:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 21:32:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 21:32:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8319 | status: completed | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 21:35:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:35:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:35:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d6beca35-b945-4e52-98c1-79835b839712","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":139.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2d6410ad-cae4-46f0-b342-49bbff81058a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:40:02 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919660454303 HTTP:200 response:{"status":"queued","message":"done","execution_id":"828e3d68-5b32-4e54-8030-01f624aba257","run_id":"828e3d68-5b32-4e54-8030-01f624aba257"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-26 21:40:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"828e3d68-5b32-4e54-8030-01f624aba257","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 21:40:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 21:40:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 21:40:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 828e3d68-5b32-4e54-8030-01f624aba257
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-26 21:40:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919660454303' normalized='9660454303' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 21:40:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919660454303"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 21:40:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 21:40:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8320 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 21:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"828e3d68-5b32-4e54-8030-01f624aba257","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 21:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 21:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 21:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8320
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 21:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919660454303' normalized='9660454303' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 21:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919660454303"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 21:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 21:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8320 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 21:40:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:40:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"828e3d68-5b32-4e54-8030-01f624aba257","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2d6410ad-cae4-46f0-b342-49bbff81058a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:40:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"828e3d68-5b32-4e54-8030-01f624aba257","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 21:40:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 21:40:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: no-answer
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 21:40:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8320
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 21:40:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919660454303' normalized='9660454303' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 21:40:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919660454303"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 21:40:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 21:40:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8320 | status: no-answer | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 21:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"828e3d68-5b32-4e54-8030-01f624aba257","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2d6410ad-cae4-46f0-b342-49bbff81058a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:49:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a0d9661f-6529-4848-a574-c59d6eea1b92","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918890900
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 21:49:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 21:49:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 21:49:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: a0d9661f-6529-4848-a574-c59d6eea1b92
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-26 21:49:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 21:49:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 21:49:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 21:49:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8321 | status: ringing | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 21:49:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a0d9661f-6529-4848-a574-c59d6eea1b92","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 21:49:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 21:49:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 21:49:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8321
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 21:49:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 21:49:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 21:49:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 21:49:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8321 | status: call-disconnected | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 21:50:02 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918890900443 HTTP:200 response:{"status":"queued","message":"done","execution_id":"1d531884-8028-4050-a378-8197e003e27c","run_id":"1d531884-8028-4050-a378-8197e003e27c"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-26 21:50:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1d531884-8028-4050-a378-8197e003e27c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 21:50:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 21:50:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 21:50:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 1d531884-8028-4050-a378-8197e003e27c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-26 21:50:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918890900443' normalized='8890900443' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 21:50:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918890900443"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 21:50:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 21:50:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8322 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 21:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1d531884-8028-4050-a378-8197e003e27c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 21:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 21:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 21:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8322
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 21:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918890900443' normalized='8890900443' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 21:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918890900443"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 21:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 21:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8322 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 21:50:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1d531884-8028-4050-a378-8197e003e27c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 21:50:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 21:50:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 21:50:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8322
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 21:50:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918890900443' normalized='8890900443' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 21:50:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918890900443"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 21:50:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 21:50:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8322 | status: in-progress | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 21:50:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:50:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1d531884-8028-4050-a378-8197e003e27c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2d6410ad-cae4-46f0-b342-49bbff81058a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:50:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a0d9661f-6529-4848-a574-c59d6eea1b92","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"output":51}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 21:50:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 21:50:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 21:50:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8321
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 21:50:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 21:50:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 21:50:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 21:50:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8321 | status: completed | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 21:50:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1d531884-8028-4050-a378-8197e003e27c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.19,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 21:50:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 21:50:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 21:50:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8322
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 21:50:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918890900443' normalized='8890900443' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 21:50:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918890900443"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 21:50:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-26 21:50:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8322 | status: call-disconnected | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 21:50:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1d531884-8028-4050-a378-8197e003e27c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":31,"total_cost":6,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0936
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 21:50:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1d531884-8028-4050-a378-8197e003e27c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 21:50:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 21:50:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8322
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 21:50:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918890900443' normalized='8890900443' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 21:50:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918890900443"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 21:50:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-26 21:50:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8322 | status: completed | ivr_option: Outbound Followup | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 21:54:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3b5677c1-60e9-474e-b4a4-319ac96eb69d","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917976695
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 21:54:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 21:54:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 21:54:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 3b5677c1-60e9-474e-b4a4-319ac96eb69d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-26 21:54:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 21:54:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 21:54:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 21:54:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8323 | status: ringing | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 21:54:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3b5677c1-60e9-474e-b4a4-319ac96eb69d","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 21:54:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 21:54:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 21:54:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8323
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 21:54:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 21:54:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 21:54:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 21:54:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8323 | status: call-disconnected | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 21:54:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3b5677c1-60e9-474e-b4a4-319ac96eb69d","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":592,"output":57}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 21:54:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 21:54:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 21:54:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8323
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 21:54:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 21:54:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 21:54:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 21:54:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8323 | status: completed | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 21:55:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:55:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1d531884-8028-4050-a378-8197e003e27c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":31.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 21:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2d6410ad-cae4-46f0-b342-49bbff81058a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:00:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917976695926 HTTP:200 response:{"status":"queued","message":"done","execution_id":"22bfdf31-9830-4e61-b271-342dba29009e","run_id":"22bfdf31-9830-4e61-b271-342dba29009e"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-26 22:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"22bfdf31-9830-4e61-b271-342dba29009e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 22:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 22:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 22:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 22bfdf31-9830-4e61-b271-342dba29009e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-26 22:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917976695926' normalized='7976695926' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 22:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917976695926"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 22:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 22:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8324 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 22:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"22bfdf31-9830-4e61-b271-342dba29009e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 22:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 22:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 22:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8324
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 22:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917976695926' normalized='7976695926' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 22:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917976695926"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 22:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 22:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8324 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 22:00:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"22bfdf31-9830-4e61-b271-342dba29009e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2d6410ad-cae4-46f0-b342-49bbff81058a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"22bfdf31-9830-4e61-b271-342dba29009e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 22:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 22:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 22:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8324
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 22:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917976695926' normalized='7976695926' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 22:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917976695926"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 22:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 22:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8324 | status: in-progress | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 22:01:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"22bfdf31-9830-4e61-b271-342dba29009e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":4.45,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 22:01:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 22:01:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 22:01:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8324
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 22:01:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917976695926' normalized='7976695926' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 22:01:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917976695926"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 22:01:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-26 22:01:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8324 | status: call-disconnected | ivr_option: Outbound Followup | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 22:01:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"22bfdf31-9830-4e61-b271-342dba29009e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":37,"total_cost":6,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0936
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 22:01:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/22bfdf31-9830-4e61-b271-342dba29009e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 22:01:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 22:01:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8324
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 22:01:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917976695926' normalized='7976695926' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 22:01:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8324 | status: completed | ivr_option: Outbound Followup | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 22:02:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"24bc1c88-327f-4d8e-a7aa-8b7711a83b14","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+916377171
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 22:02:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 22:02:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 22:02:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 24bc1c88-327f-4d8e-a7aa-8b7711a83b14
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-26 22:02:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 22:02:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 22:02:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 22:02:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8325 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 22:03:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"24bc1c88-327f-4d8e-a7aa-8b7711a83b14","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 22:03:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 22:03:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 22:03:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8325
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 22:03:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 22:03:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","call_sid":"2630979e-5e9b-4452-b5d5-770823518807","timezone":"America\/Los_Angeles","call_reason":"Emergency","from_number":"+916377171188","ivr_completed_at":"2026-07-26T16:33:08.945118"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 22:03:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Emergency
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-26 22:03:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8325 | status: in-progress | ivr_option: Emergency | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 22:03:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"24bc1c88-327f-4d8e-a7aa-8b7711a83b14","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 22:03:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 22:03:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 22:03:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8325
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 22:03:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 22:03:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8325 | status: in-progress | ivr_option: Emergency | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 22:04:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"24bc1c88-327f-4d8e-a7aa-8b7711a83b14","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":4.8,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  \u0928\u0940\u0902\u0926 \u0939\u0948 like \u0932\u0917 \u0917\u0908 \u0939\u0948 \u0924\u094b \u0909\u0927\u0930 \u0926\u093f\u0916\u093e\u0928\u093e \u0939\u0948
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 22:04:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 22:04:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 22:04:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8325
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 22:04:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 22:04:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8325 | status: call-disconnected | ivr_option: Emergency | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 22:04:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"24bc1c88-327f-4d8e-a7aa-8b7711a83b14","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":71,"total_cost":9,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  \u0928\u0940\u0902\u0926 \u0939\u0948 like \u0932\u0917 \u0917\u0908 \u0939\u0948 \u0924\u094b \u0909\u0927\u0930 \u0926\u093f\u0916\u093e\u0928\u093e \u0939\u0948\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 22:04:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/24bc1c88-327f-4d8e-a7aa-8b7711a83b14
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 22:04:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 22:04:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8325
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 22:04:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 22:04:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8325 | status: completed | ivr_option: Emergency | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 22:05:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:05:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"22bfdf31-9830-4e61-b271-342dba29009e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":37.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2d6410ad-cae4-46f0-b342-49bbff81058a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"22bfdf31-9830-4e61-b271-342dba29009e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":37.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2d6410ad-cae4-46f0-b342-49bbff81058a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:15:01 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:15:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"22bfdf31-9830-4e61-b271-342dba29009e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":37.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2d6410ad-cae4-46f0-b342-49bbff81058a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:18:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9e88e691-89ed-42bc-b8a0-de96213aba9e","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917627078
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 22:18:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 22:18:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 22:18:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 9e88e691-89ed-42bc-b8a0-de96213aba9e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-26 22:18:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 22:18:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 22:18:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 22:18:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8326 | status: ringing | ivr_option: No input | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 22:18:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9e88e691-89ed-42bc-b8a0-de96213aba9e","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 22:18:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 22:18:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 22:18:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8326
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 22:18:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 22:18:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 22:18:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 22:18:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8326 | status: call-disconnected | ivr_option: No input | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 22:18:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0e49f182-8745-44ab-b295-63255f5ce3b2","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918949971
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 22:18:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 22:18:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 22:18:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 0e49f182-8745-44ab-b295-63255f5ce3b2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-26 22:18:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 22:18:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 22:18:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 22:18:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8327 | status: ringing | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 22:19:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0e49f182-8745-44ab-b295-63255f5ce3b2","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 22:19:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 22:19:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 22:19:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8327
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 22:19:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 22:19:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 22:19:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 22:19:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8327 | status: call-disconnected | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 22:19:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9e88e691-89ed-42bc-b8a0-de96213aba9e","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":593,"output":59}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 22:19:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 22:19:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 22:19:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8326
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 22:19:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 22:19:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 22:19:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 22:19:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8326 | status: completed | ivr_option: No input | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 22:19:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0e49f182-8745-44ab-b295-63255f5ce3b2","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"output":60}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 22:19:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 22:19:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 22:19:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8327
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 22:19:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 22:19:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 22:19:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 22:19:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8327 | status: completed | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 22:20:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917627078868 HTTP:200 response:{"status":"queued","message":"done","execution_id":"d3cfba03-fe3d-4ef8-8cfc-bffda5b5eb83","run_id":"d3cfba03-fe3d-4ef8-8cfc-bffda5b5eb83"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-26 22:20:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918949971323 HTTP:200 response:{"status":"queued","message":"done","execution_id":"5f41f9db-f74d-467a-9740-cc77be1ccb4e","run_id":"5f41f9db-f74d-467a-9740-cc77be1ccb4e"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-26 22:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ef678e89-8d17-4ae8-b061-40dfbbbb5573","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917627078
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 22:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 22:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 22:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: ef678e89-8d17-4ae8-b061-40dfbbbb5573
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-26 22:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 22:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 22:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 22:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8328 | status: ringing | ivr_option: No input | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 22:20:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5f41f9db-f74d-467a-9740-cc77be1ccb4e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 22:20:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 22:20:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 22:20:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 5f41f9db-f74d-467a-9740-cc77be1ccb4e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-26 22:20:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918949971323' normalized='8949971323' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 22:20:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918949971323"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 22:20:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 22:20:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8329 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 22:20:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d3cfba03-fe3d-4ef8-8cfc-bffda5b5eb83","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 22:20:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 22:20:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 22:20:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: d3cfba03-fe3d-4ef8-8cfc-bffda5b5eb83
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-26 22:20:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917627078868' normalized='7627078868' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 22:20:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917627078868"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 22:20:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 22:20:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8330 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 22:20:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d3cfba03-fe3d-4ef8-8cfc-bffda5b5eb83","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 22:20:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 22:20:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 22:20:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8330
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 22:20:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917627078868' normalized='7627078868' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 22:20:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917627078868"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 22:20:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 22:20:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8330 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 22:20:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5f41f9db-f74d-467a-9740-cc77be1ccb4e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 22:20:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 22:20:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 22:20:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8329
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 22:20:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918949971323' normalized='8949971323' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 22:20:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918949971323"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 22:20:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 22:20:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8329 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 22:20:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ef678e89-8d17-4ae8-b061-40dfbbbb5573","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 22:20:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 22:20:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 22:20:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8328
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 22:20:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 22:20:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 22:20:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 22:20:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8328 | status: call-disconnected | ivr_option: No input | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 22:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5f41f9db-f74d-467a-9740-cc77be1ccb4e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2d6410ad-cae4-46f0-b342-49bbff81058a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:20:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d3cfba03-fe3d-4ef8-8cfc-bffda5b5eb83","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 22:20:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 22:20:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 22:20:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8330
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 22:20:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917627078868' normalized='7627078868' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 22:20:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917627078868"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 22:20:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 22:20:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8330 | status: in-progress | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 22:20:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5f41f9db-f74d-467a-9740-cc77be1ccb4e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 22:20:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 22:20:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 22:20:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8329
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 22:20:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918949971323' normalized='8949971323' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 22:20:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918949971323"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 22:20:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 22:20:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8329 | status: in-progress | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 22:20:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d3cfba03-fe3d-4ef8-8cfc-bffda5b5eb83","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.14,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 22:20:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 22:20:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 22:20:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8330
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 22:20:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917627078868' normalized='7627078868' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 22:20:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917627078868"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 22:20:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-26 22:20:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8330 | status: call-disconnected | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 22:20:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d3cfba03-fe3d-4ef8-8cfc-bffda5b5eb83","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":10,"total_cost":3,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0936
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 22:20:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d3cfba03-fe3d-4ef8-8cfc-bffda5b5eb83
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 22:20:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 22:20:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8330
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 22:20:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917627078868' normalized='7627078868' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 22:20:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917627078868"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 22:20:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-26 22:20:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8330 | status: completed | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 22:20:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ef678e89-8d17-4ae8-b061-40dfbbbb5573","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":592,"output":70}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 22:20:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 22:20:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 22:20:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8328
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 22:20:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 22:20:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 22:20:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 22:20:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8328 | status: completed | ivr_option: No input | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 22:20:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5f41f9db-f74d-467a-9740-cc77be1ccb4e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":3.29,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 22:20:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 22:20:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 22:20:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8329
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 22:20:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918949971323' normalized='8949971323' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 22:20:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918949971323"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 22:20:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-26 22:20:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8329 | status: call-disconnected | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 22:20:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5f41f9db-f74d-467a-9740-cc77be1ccb4e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":25,"total_cost":3,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0936
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 22:20:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5f41f9db-f74d-467a-9740-cc77be1ccb4e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 22:20:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 22:20:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8329
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 22:20:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918949971323' normalized='8949971323' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 22:20:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918949971323"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 22:20:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-26 22:20:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8329 | status: completed | ivr_option: Outbound Followup | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 22:25:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:25:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5f41f9db-f74d-467a-9740-cc77be1ccb4e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2d6410ad-cae4-46f0-b342-49bbff81058a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:30:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:30:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5f41f9db-f74d-467a-9740-cc77be1ccb4e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2d6410ad-cae4-46f0-b342-49bbff81058a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5f41f9db-f74d-467a-9740-cc77be1ccb4e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2d6410ad-cae4-46f0-b342-49bbff81058a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:40:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:40:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5f41f9db-f74d-467a-9740-cc77be1ccb4e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2d6410ad-cae4-46f0-b342-49bbff81058a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5f41f9db-f74d-467a-9740-cc77be1ccb4e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2d6410ad-cae4-46f0-b342-49bbff81058a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5f41f9db-f74d-467a-9740-cc77be1ccb4e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2d6410ad-cae4-46f0-b342-49bbff81058a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:55:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:55:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5f41f9db-f74d-467a-9740-cc77be1ccb4e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 22:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2d6410ad-cae4-46f0-b342-49bbff81058a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:00:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5f41f9db-f74d-467a-9740-cc77be1ccb4e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2d6410ad-cae4-46f0-b342-49bbff81058a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:05:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:05:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5f41f9db-f74d-467a-9740-cc77be1ccb4e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2d6410ad-cae4-46f0-b342-49bbff81058a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5f41f9db-f74d-467a-9740-cc77be1ccb4e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2d6410ad-cae4-46f0-b342-49bbff81058a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:15:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5f41f9db-f74d-467a-9740-cc77be1ccb4e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2d6410ad-cae4-46f0-b342-49bbff81058a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:20:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:20:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:20:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5f41f9db-f74d-467a-9740-cc77be1ccb4e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2d6410ad-cae4-46f0-b342-49bbff81058a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:25:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:25:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5f41f9db-f74d-467a-9740-cc77be1ccb4e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2d6410ad-cae4-46f0-b342-49bbff81058a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:30:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5f41f9db-f74d-467a-9740-cc77be1ccb4e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2d6410ad-cae4-46f0-b342-49bbff81058a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5f41f9db-f74d-467a-9740-cc77be1ccb4e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2d6410ad-cae4-46f0-b342-49bbff81058a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5f41f9db-f74d-467a-9740-cc77be1ccb4e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2d6410ad-cae4-46f0-b342-49bbff81058a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5f41f9db-f74d-467a-9740-cc77be1ccb4e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":25.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2d6410ad-cae4-46f0-b342-49bbff81058a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:46:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919602770
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 23:46:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 23:46:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 23:46:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 326da5f5-d2fc-4bf0-9922-d9f0bd897d42
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-26 23:46:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 23:46:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 23:46:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 23:46:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8331 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 23:46:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 23:46:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 23:46:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 23:46:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8331
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 23:46:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 23:46:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 23:46:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 23:46:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8331 | status: call-disconnected | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 23:47:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"output":56}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 23:47:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 23:47:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 23:47:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8331
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 23:47:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 23:47:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 23:47:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 23:47:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8331 | status: completed | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 23:50:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919602770029 HTTP:200 response:{"status":"queued","message":"done","execution_id":"ed393073-d15d-400a-bf82-3409761f7236","run_id":"ed393073-d15d-400a-bf82-3409761f7236"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-26 23:50:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ed393073-d15d-400a-bf82-3409761f7236","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 23:50:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 23:50:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 23:50:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: ed393073-d15d-400a-bf82-3409761f7236
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-26 23:50:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919602770029' normalized='9602770029' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 23:50:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919602770029"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 23:50:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 23:50:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8332 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 23:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ed393073-d15d-400a-bf82-3409761f7236","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 23:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 23:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 23:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8332
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 23:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919602770029' normalized='9602770029' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 23:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919602770029"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 23:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 23:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8332 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 23:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"ed393073-d15d-400a-bf82-3409761f7236","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:50:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ed393073-d15d-400a-bf82-3409761f7236","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-26 23:50:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-26 23:50:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: no-answer
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-26 23:50:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8332
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-26 23:50:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919602770029' normalized='9602770029' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-26 23:50:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919602770029"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-26 23:50:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-26 23:50:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8332 | status: no-answer | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-26 23:55:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:55:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"ed393073-d15d-400a-bf82-3409761f7236","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-26 23:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:00:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0e120177-5384-42e5-b3af-a0826fc9b3f2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 00:00:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 00:00:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 00:00:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 0e120177-5384-42e5-b3af-a0826fc9b3f2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 00:00:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917627078868' normalized='7627078868' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 00:00:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917627078868"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 00:00:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 00:00:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8333 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 00:00:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5fce7ea1-24c0-4360-b571-ebd3b66baa6d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 00:00:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 00:00:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 00:00:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 5fce7ea1-24c0-4360-b571-ebd3b66baa6d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 00:00:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918949971323' normalized='8949971323' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 00:00:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918949971323"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 00:00:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 00:00:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8334 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 00:00:01 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917627078868 HTTP:200 response:{"status":"queued","message":"done","execution_id":"0e120177-5384-42e5-b3af-a0826fc9b3f2","run_id":"0e120177-5384-42e5-b3af-a0826fc9b3f2"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-27 00:00:02 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918949971323 HTTP:200 response:{"status":"queued","message":"done","execution_id":"5fce7ea1-24c0-4360-b571-ebd3b66baa6d","run_id":"5fce7ea1-24c0-4360-b571-ebd3b66baa6d"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-27 00:00:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917627078868 HTTP:200 response:{"status":"queued","message":"done","execution_id":"81488b9a-8591-47b2-b181-7c043c37e480","run_id":"81488b9a-8591-47b2-b181-7c043c37e480"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-27 00:00:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919602770029 HTTP:200 response:{"status":"queued","message":"done","execution_id":"7388e91c-f93e-4c11-8e24-a19cfdfe176f","run_id":"7388e91c-f93e-4c11-8e24-a19cfdfe176f"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-27 00:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"81488b9a-8591-47b2-b181-7c043c37e480","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 00:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 00:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 00:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 81488b9a-8591-47b2-b181-7c043c37e480
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 00:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917627078868' normalized='7627078868' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 00:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917627078868"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 00:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 00:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8335 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 00:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0e120177-5384-42e5-b3af-a0826fc9b3f2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 00:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 00:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 00:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8333
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 00:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917627078868' normalized='7627078868' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 00:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917627078868"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 00:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 00:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8333 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 00:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7388e91c-f93e-4c11-8e24-a19cfdfe176f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 00:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 00:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 00:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 7388e91c-f93e-4c11-8e24-a19cfdfe176f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 00:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919602770029' normalized='9602770029' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 00:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919602770029"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 00:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 00:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8336 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 00:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5fce7ea1-24c0-4360-b571-ebd3b66baa6d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 00:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 00:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 00:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8334
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 00:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918949971323' normalized='8949971323' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 00:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918949971323"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 00:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 00:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8334 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 00:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"81488b9a-8591-47b2-b181-7c043c37e480","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 00:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 00:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 00:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8335
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 00:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917627078868' normalized='7627078868' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 00:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917627078868"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 00:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 00:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8335 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 00:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7388e91c-f93e-4c11-8e24-a19cfdfe176f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 00:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 00:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 00:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8336
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 00:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919602770029' normalized='9602770029' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 00:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919602770029"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 00:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 00:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8336 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 00:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7388e91c-f93e-4c11-8e24-a19cfdfe176f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:00:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0e120177-5384-42e5-b3af-a0826fc9b3f2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 00:00:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 00:00:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 00:00:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8333
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 00:00:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917627078868' normalized='7627078868' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 00:00:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917627078868"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 00:00:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 00:00:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8333 | status: in-progress | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 00:00:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"81488b9a-8591-47b2-b181-7c043c37e480","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 00:00:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 00:00:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 00:00:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8335
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 00:00:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917627078868' normalized='7627078868' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 00:00:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917627078868"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 00:00:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 00:00:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8335 | status: busy | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 00:00:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0e120177-5384-42e5-b3af-a0826fc9b3f2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":1.77,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 00:00:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 00:00:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 00:00:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8333
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 00:00:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917627078868' normalized='7627078868' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 00:00:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917627078868"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 00:00:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-27 00:00:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8333 | status: call-disconnected | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 00:00:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5fce7ea1-24c0-4360-b571-ebd3b66baa6d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 00:00:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 00:00:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: no-answer
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 00:00:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8334
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 00:00:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918949971323' normalized='8949971323' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 00:00:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918949971323"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 00:00:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 00:00:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8334 | status: no-answer | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 00:00:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0e120177-5384-42e5-b3af-a0826fc9b3f2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":20,"total_cost":3,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0936
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 00:00:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0e120177-5384-42e5-b3af-a0826fc9b3f2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 00:00:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 00:00:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8333
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 00:00:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917627078868' normalized='7627078868' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 00:00:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917627078868"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 00:00:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-27 00:00:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8333 | status: completed | ivr_option: Outbound Followup | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 00:00:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7388e91c-f93e-4c11-8e24-a19cfdfe176f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 00:00:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 00:00:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: no-answer
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 00:00:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8336
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 00:00:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919602770029' normalized='9602770029' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 00:00:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919602770029"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 00:00:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 00:00:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8336 | status: no-answer | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 00:05:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7388e91c-f93e-4c11-8e24-a19cfdfe176f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:10:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:10:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7388e91c-f93e-4c11-8e24-a19cfdfe176f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:15:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7388e91c-f93e-4c11-8e24-a19cfdfe176f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:20:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:20:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7388e91c-f93e-4c11-8e24-a19cfdfe176f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7388e91c-f93e-4c11-8e24-a19cfdfe176f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:30:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:30:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:30:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:30:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7388e91c-f93e-4c11-8e24-a19cfdfe176f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:35:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7388e91c-f93e-4c11-8e24-a19cfdfe176f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:40:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:40:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7388e91c-f93e-4c11-8e24-a19cfdfe176f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:45:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:45:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7388e91c-f93e-4c11-8e24-a19cfdfe176f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:46:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c5235876-2644-4530-a821-033bb779d904","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917891057
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 00:46:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 00:46:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 00:46:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: c5235876-2644-4530-a821-033bb779d904
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 00:46:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 00:46:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 00:46:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 00:46:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8337 | status: ringing | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 00:46:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c5235876-2644-4530-a821-033bb779d904","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 00:46:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 00:46:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 00:46:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8337
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 00:46:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 00:46:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 00:46:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 00:46:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8337 | status: call-disconnected | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 00:47:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c5235876-2644-4530-a821-033bb779d904","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":586,"output":64}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 00:47:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 00:47:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 00:47:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8337
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 00:47:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 00:47:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 00:47:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 00:47:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8337 | status: completed | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 00:50:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917891057837 HTTP:200 response:{"status":"queued","message":"done","execution_id":"473b4efb-6203-4875-9be3-cf675de4e9b3","run_id":"473b4efb-6203-4875-9be3-cf675de4e9b3"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-27 00:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 00:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 00:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 00:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 473b4efb-6203-4875-9be3-cf675de4e9b3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 00:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917891057837' normalized='7891057837' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 00:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917891057837"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 00:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 00:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8338 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 00:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 00:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 00:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 00:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8338
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 00:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917891057837' normalized='7891057837' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 00:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917891057837"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 00:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 00:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8338 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 00:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:50:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 00:50:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 00:50:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 00:50:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8338
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 00:50:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917891057837' normalized='7891057837' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 00:50:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917891057837"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 00:50:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 00:50:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8338 | status: busy | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 00:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 00:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:00:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:10:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:20:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:25:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:30:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:30:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:37:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"245d524f-ba35-4e18-acc4-b9da05e46dcc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919166535
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 01:37:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 01:37:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 01:37:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 245d524f-ba35-4e18-acc4-b9da05e46dcc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 01:37:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 01:37:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 01:37:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 01:37:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8339 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 01:38:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"245d524f-ba35-4e18-acc4-b9da05e46dcc","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 01:38:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 01:38:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 01:38:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8339
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 01:38:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 01:38:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","call_sid":"cfbf41f8-22d0-4fce-964e-ffb2205e9bfb","timezone":"America\/Los_Angeles","call_reason":"Emergency","from_number":"+919166535156","ivr_completed_at":"2026-07-26T20:08:03.961118"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 01:38:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Emergency
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 01:38:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8339 | status: in-progress | ivr_option: Emergency | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 01:38:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"245d524f-ba35-4e18-acc4-b9da05e46dcc","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 01:38:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 01:38:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 01:38:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8339
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 01:38:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 01:38:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8339 | status: in-progress | ivr_option: Emergency | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 01:38:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"245d524f-ba35-4e18-acc4-b9da05e46dcc","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.22,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\n","usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesi
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 01:38:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 01:38:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 01:38:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8339
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 01:38:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 01:38:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8339 | status: call-disconnected | ivr_option: Emergency | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 01:38:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"245d524f-ba35-4e18-acc4-b9da05e46dcc","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":43,"total_cost":6,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\n","usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesize
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 01:38:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/245d524f-ba35-4e18-acc4-b9da05e46dcc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 01:38:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 01:38:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8339
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 01:38:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 01:38:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8339 | status: completed | ivr_option: Emergency | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 01:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:42:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"952e6612-300c-4045-834e-cc3d92e91b87","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919166535
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 01:42:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 01:42:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 01:42:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 952e6612-300c-4045-834e-cc3d92e91b87
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 01:42:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 01:42:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 01:42:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 01:42:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8340 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 01:42:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"952e6612-300c-4045-834e-cc3d92e91b87","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 01:42:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 01:42:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 01:42:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8340
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 01:42:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 01:42:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","call_sid":"6d413894-7b0c-4318-897e-ad03ba2b560d","timezone":"America\/Los_Angeles","call_reason":"Emergency","from_number":"+919166535156","ivr_completed_at":"2026-07-26T20:12:38.148971"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 01:42:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Emergency
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 01:42:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8340 | status: in-progress | ivr_option: Emergency | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 01:42:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"952e6612-300c-4045-834e-cc3d92e91b87","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 01:42:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 01:42:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 01:42:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8340
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 01:42:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 01:42:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8340 | status: in-progress | ivr_option: Emergency | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 01:44:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"952e6612-300c-4045-834e-cc3d92e91b87","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":11.81,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  hello\nassistant:  \u0939\u0948\u0932\u094b, \u0915\u0943\u092a\u092f\u093e \u092c\u0924\u093e\u0907\u090f \u0915\u094d\u092f\u093e \u0939\u0941\u0906 \u0939\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 01:44:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 01:44:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 01:44:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8340
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 01:44:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 01:44:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8340 | status: call-disconnected | ivr_option: Emergency | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 01:44:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"952e6612-300c-4045-834e-cc3d92e91b87","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":137,"total_cost":15,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  hello\nassistant:  \u0939\u0948\u0932\u094b, \u0915\u0943\u092a\u092f\u093e \u092c\u0924\u093e\u0907\u090f \u0915\u094d\u092f\u093e \u0939\u0941\u0906 \u0939\u094
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 01:44:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/952e6612-300c-4045-834e-cc3d92e91b87
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 01:44:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 01:44:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8340
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 01:44:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 01:44:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8340 | status: completed | ivr_option: Emergency | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 01:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:50:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:55:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:55:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 01:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:00:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:05:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:05:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:10:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:23:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cdc6ac0f-15b3-4f1e-85df-b31e6953ffe4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919079614
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 02:23:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 02:23:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 02:23:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: cdc6ac0f-15b3-4f1e-85df-b31e6953ffe4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 02:23:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 02:23:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 02:23:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 02:23:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8341 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 02:23:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cdc6ac0f-15b3-4f1e-85df-b31e6953ffe4","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 02:23:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 02:23:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 02:23:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8341
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 02:23:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 02:23:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","call_sid":"cf280b85-c7a8-43ff-8de2-6ceffa0d408e","timezone":"America\/Los_Angeles","call_reason":"Emergency","from_number":"+919079614442","ivr_completed_at":"2026-07-26T20:53:57.708632"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 02:23:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Emergency
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 02:23:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8341 | status: in-progress | ivr_option: Emergency | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 02:23:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cdc6ac0f-15b3-4f1e-85df-b31e6953ffe4","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 02:23:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 02:23:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 02:23:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8341
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 02:23:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 02:23:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8341 | status: in-progress | ivr_option: Emergency | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 02:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:25:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cdc6ac0f-15b3-4f1e-85df-b31e6953ffe4","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":10.6,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  hello\nassistant:  \u091c\u0940, \u092c\u0924\u093e\u0907\u090f \u0915\u094d\u092f\u093e \u0939\u0941\u0906 \u0939\u0948\u0964\nuser:  hello\nassistant:  \u091c\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 02:25:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 02:25:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 02:25:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8341
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 02:25:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 02:25:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8341 | status: call-disconnected | ivr_option: Emergency | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 02:26:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cdc6ac0f-15b3-4f1e-85df-b31e6953ffe4","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":132,"total_cost":15,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  hello\nassistant:  \u091c\u0940, \u092c\u0924\u093e\u0907\u090f \u0915\u094d\u092f\u093e \u0939\u0941\u0906 \u0939\u0948\u0964\nuser:  hello\nassistant:  \u091c\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 02:26:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cdc6ac0f-15b3-4f1e-85df-b31e6953ffe4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 02:26:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 02:26:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8341
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 02:26:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 02:26:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8341 | status: completed | ivr_option: Emergency | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 02:30:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:30:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:35:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:45:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:45:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:55:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:55:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 02:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:00:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:05:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:05:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:10:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:15:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:15:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:15:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:20:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:20:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:25:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:25:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:30:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:30:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:30:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:30:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:35:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:35:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:45:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:50:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:55:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 03:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:00:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:05:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:10:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:10:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:15:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:20:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:25:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:30:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:30:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:30:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:45:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:45:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:55:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:55:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 04:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:05:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:10:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:15:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:15:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:25:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:25:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:30:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:30:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:30:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:30:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:35:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:40:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:40:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 05:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:00:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:00:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:00:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:05:01 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:05:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:05:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:20:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:25:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:25:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:30:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:30:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:35:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:35:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:40:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:40:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:45:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:45:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:50:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:50:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:55:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:55:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 06:55:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:00:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:05:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:05:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:05:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:10:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:15:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:15:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:20:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:40:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:45:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:45:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:55:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:55:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"326da5f5-d2fc-4bf0-9922-d9f0bd897d42","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 07:58:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8a180d92-2321-4d0b-b6b2-79651f3f71da","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919929349
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 07:58:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 07:58:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 07:58:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 8a180d92-2321-4d0b-b6b2-79651f3f71da
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 07:58:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 07:58:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 07:58:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 07:58:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8342 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 07:58:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8a180d92-2321-4d0b-b6b2-79651f3f71da","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 07:58:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 07:58:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 07:58:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8342
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 07:58:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 07:58:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0180dd15-57ea-43ab-82ca-ca4a11e3ec78","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919929349627","ivr_completed_at":"2026-07-27T02:28:50.813425"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 07:58:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 07:58:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8342 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 07:58:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8a180d92-2321-4d0b-b6b2-79651f3f71da","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 07:58:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 07:58:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 07:58:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8342
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 07:58:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 07:58:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0180dd15-57ea-43ab-82ca-ca4a11e3ec78","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919929349627","ivr_completed_at":"2026-07-27T02:28:50.813425"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 07:58:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 07:58:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8342 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 07:59:24 [13.203.39.153][-][-][info][bolna] [Bolna SearchDoctor] doctor: 'Rheumatologist', date_raw: '', check_date: '2026-07-27'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1988
2026-07-27 07:59:24 [13.203.39.153][-][-][info][bolna] [knowledge][warn] No match found for "<span class="hl">Rheumatologist</span>"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1913
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1993
2026-07-27 07:59:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8a180d92-2321-4d0b-b6b2-79651f3f71da","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":7.03,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0906\u092a\u0915\u0947 \u092f\u0939\u093e\u0902 rehethologist \u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 07:59:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 07:59:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 07:59:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8342
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 07:59:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 07:59:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0180dd15-57ea-43ab-82ca-ca4a11e3ec78","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919929349627","ivr_completed_at":"2026-07-27T02:28:50.813425"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 07:59:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 07:59:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8342 | status: call-disconnected | ivr_option: Appointment & General | source: Website | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 07:59:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8a180d92-2321-4d0b-b6b2-79651f3f71da","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":55,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0906\u092a\u0915\u0947 \u092f\u0939\u093e\u0902 rehethologist \u092c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 07:59:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8a180d92-2321-4d0b-b6b2-79651f3f71da
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 07:59:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 07:59:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8342
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 07:59:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 07:59:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0180dd15-57ea-43ab-82ca-ca4a11e3ec78","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919929349627","ivr_completed_at":"2026-07-27T02:28:50.813425"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 07:59:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 07:59:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-27 07:59:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8342 | status: completed | ivr_option: General Queries | source: Website | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 08:00:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"8a180d92-2321-4d0b-b6b2-79651f3f71da","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":55.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:05:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:05:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:05:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"473b4efb-6203-4875-9be3-cf675de4e9b3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"8a180d92-2321-4d0b-b6b2-79651f3f71da","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":55.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:06:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0e1be6fa-c21b-4d38-bc8b-a1bb4102ce74","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919672393
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 08:06:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 08:06:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 08:06:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 0e1be6fa-c21b-4d38-bc8b-a1bb4102ce74
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 08:06:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 08:06:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 08:06:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 08:06:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8343 | status: ringing | ivr_option: No input | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 08:06:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0e1be6fa-c21b-4d38-bc8b-a1bb4102ce74","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 08:06:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 08:06:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 08:06:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8343
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 08:06:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 08:06:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 08:06:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 08:06:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8343 | status: call-disconnected | ivr_option: No input | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 08:07:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0e1be6fa-c21b-4d38-bc8b-a1bb4102ce74","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":596,"output":51}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 08:07:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 08:07:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 08:07:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8343
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 08:07:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 08:07:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 08:07:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 08:07:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8343 | status: completed | ivr_option: No input | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 08:10:02 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919672393296 HTTP:200 response:{"status":"queued","message":"done","execution_id":"8bb44463-1cac-492e-9f1a-cfe9dba6496d","run_id":"8bb44463-1cac-492e-9f1a-cfe9dba6496d"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-27 08:10:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8bb44463-1cac-492e-9f1a-cfe9dba6496d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 08:10:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 08:10:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 08:10:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 8bb44463-1cac-492e-9f1a-cfe9dba6496d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 08:10:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919672393296' normalized='9672393296' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 08:10:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919672393296"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 08:10:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 08:10:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8344 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 08:10:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8bb44463-1cac-492e-9f1a-cfe9dba6496d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 08:10:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 08:10:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 08:10:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8344
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 08:10:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919672393296' normalized='9672393296' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 08:10:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919672393296"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 08:10:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 08:10:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8344 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 08:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:10:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8bb44463-1cac-492e-9f1a-cfe9dba6496d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"8a180d92-2321-4d0b-b6b2-79651f3f71da","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":55.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:10:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8bb44463-1cac-492e-9f1a-cfe9dba6496d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 08:10:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 08:10:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 08:10:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8344
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 08:10:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919672393296' normalized='9672393296' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 08:10:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919672393296"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 08:10:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 08:10:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8344 | status: busy | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 08:15:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:15:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8bb44463-1cac-492e-9f1a-cfe9dba6496d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"8a180d92-2321-4d0b-b6b2-79651f3f71da","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":55.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:20:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8bb44463-1cac-492e-9f1a-cfe9dba6496d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"8a180d92-2321-4d0b-b6b2-79651f3f71da","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":55.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:25:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:25:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8bb44463-1cac-492e-9f1a-cfe9dba6496d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"8a180d92-2321-4d0b-b6b2-79651f3f71da","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":55.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:30:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8bb44463-1cac-492e-9f1a-cfe9dba6496d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"8a180d92-2321-4d0b-b6b2-79651f3f71da","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":55.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8bb44463-1cac-492e-9f1a-cfe9dba6496d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"8a180d92-2321-4d0b-b6b2-79651f3f71da","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":55.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8bb44463-1cac-492e-9f1a-cfe9dba6496d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:40:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"8a180d92-2321-4d0b-b6b2-79651f3f71da","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":55.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:41:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a9d635fb-32af-40d5-8581-d652b9676c7d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918005701
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 08:41:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 08:41:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 08:41:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: a9d635fb-32af-40d5-8581-d652b9676c7d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 08:41:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 08:41:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 08:41:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 08:41:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8345 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 08:42:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a9d635fb-32af-40d5-8581-d652b9676c7d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 08:42:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 08:42:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 08:42:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8345
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 08:42:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 08:42:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"a0a34011-0c4a-41c2-addf-7a9247f1ee40","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918005701506","ivr_completed_at":"2026-07-27T03:12:01.868898"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 08:42:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 08:42:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8345 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 08:42:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a9d635fb-32af-40d5-8581-d652b9676c7d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 08:42:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 08:42:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 08:42:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8345
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 08:42:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 08:42:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"a0a34011-0c4a-41c2-addf-7a9247f1ee40","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918005701506","ivr_completed_at":"2026-07-27T03:12:01.868898"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 08:42:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 08:42:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8345 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 08:42:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a9d635fb-32af-40d5-8581-d652b9676c7d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":1.54,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0935\u0939\u0940\u0902 \u092a\u0930 \u091a\u0932\u0940 \u0917\u090
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 08:42:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 08:42:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 08:42:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8345
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 08:42:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 08:42:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"a0a34011-0c4a-41c2-addf-7a9247f1ee40","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918005701506","ivr_completed_at":"2026-07-27T03:12:01.868898"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 08:42:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 08:42:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8345 | status: call-disconnected | ivr_option: Appointment & General | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 08:42:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a9d635fb-32af-40d5-8581-d652b9676c7d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":24,"total_cost":3,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0935\u0939\u0940\u0902 \u092a\u0930 \u091a\u0932\u0940 \u0917\u0908\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 08:42:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a9d635fb-32af-40d5-8581-d652b9676c7d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 08:42:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 08:42:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8345
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 08:42:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 08:42:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"a0a34011-0c4a-41c2-addf-7a9247f1ee40","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918005701506","ivr_completed_at":"2026-07-27T03:12:01.868898"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 08:42:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 08:42:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-27 08:42:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8345 | status: completed | ivr_option: General Queries | source: Website | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 08:45:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:45:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8bb44463-1cac-492e-9f1a-cfe9dba6496d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a9d635fb-32af-40d5-8581-d652b9676c7d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8bb44463-1cac-492e-9f1a-cfe9dba6496d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a9d635fb-32af-40d5-8581-d652b9676c7d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":24.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:50:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0d90bdee-5934-4303-9171-b347ca3e1074","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919079642
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 08:50:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 08:50:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 08:50:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 0d90bdee-5934-4303-9171-b347ca3e1074
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 08:50:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 08:50:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 08:50:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 08:50:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8346 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 08:50:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0d90bdee-5934-4303-9171-b347ca3e1074","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 08:50:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 08:50:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 08:50:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8346
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 08:50:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 08:50:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 08:50:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 08:50:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8346 | status: call-disconnected | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 08:51:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0d90bdee-5934-4303-9171-b347ca3e1074","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"output":63}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 08:51:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 08:51:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 08:51:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8346
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 08:51:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 08:51:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 08:51:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 08:51:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8346 | status: completed | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 08:52:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4bb25e95-24ab-4805-8cc2-5f27e26d83c4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919001535
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 08:52:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 08:52:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 08:52:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 4bb25e95-24ab-4805-8cc2-5f27e26d83c4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 08:52:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 08:52:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 08:52:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 08:52:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8347 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 08:52:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4bb25e95-24ab-4805-8cc2-5f27e26d83c4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 08:52:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 08:52:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 08:52:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8347
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 08:52:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 08:52:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"32bfa686-19b7-48dc-96ae-170b0d15e1fd","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919001535566","ivr_completed_at":"2026-07-27T03:22:32.477457"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 08:52:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 08:52:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8347 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 08:52:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4bb25e95-24ab-4805-8cc2-5f27e26d83c4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 08:52:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 08:52:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 08:52:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8347
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 08:52:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 08:52:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"32bfa686-19b7-48dc-96ae-170b0d15e1fd","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919001535566","ivr_completed_at":"2026-07-27T03:22:32.477457"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 08:52:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 08:52:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8347 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 08:53:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4bb25e95-24ab-4805-8cc2-5f27e26d83c4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":9.34,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  ma'am \u092e\u0941\u091d\u0947 reception \u092a\u0930 \u092c\u0939\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 08:53:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 08:53:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 08:53:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8347
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 08:53:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 08:53:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"32bfa686-19b7-48dc-96ae-170b0d15e1fd","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919001535566","ivr_completed_at":"2026-07-27T03:22:32.477457"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 08:53:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 08:53:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8347 | status: call-disconnected | ivr_option: Appointment & General | source: Website | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 08:53:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4bb25e95-24ab-4805-8cc2-5f27e26d83c4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":86,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  ma'am \u092e\u0941\u091d\u0947 reception \u092a\u0930 \u092c\u0939\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 08:53:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4bb25e95-24ab-4805-8cc2-5f27e26d83c4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 08:53:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 08:53:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8347
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 08:53:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 08:53:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"32bfa686-19b7-48dc-96ae-170b0d15e1fd","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919001535566","ivr_completed_at":"2026-07-27T03:22:32.477457"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 08:53:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 08:53:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-27 08:53:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8347 | status: completed | ivr_option: General Queries | source: Website | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 08:54:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"244b6ed8-37c7-4adf-99b3-d89d9ed061f5","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919784518
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 08:54:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 08:54:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 08:54:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 244b6ed8-37c7-4adf-99b3-d89d9ed061f5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 08:54:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 08:54:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 08:54:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 08:54:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8348 | status: ringing | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 08:54:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"53ecf7d8-3d40-49e4-bedf-e92ff271b8d8","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917742261
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 08:54:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 08:54:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 08:54:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 53ecf7d8-3d40-49e4-bedf-e92ff271b8d8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 08:54:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 08:54:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 08:54:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 08:54:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8349 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 08:55:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"244b6ed8-37c7-4adf-99b3-d89d9ed061f5","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 08:55:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 08:55:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 08:55:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8348
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 08:55:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 08:55:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 08:55:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 08:55:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8348 | status: call-disconnected | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 08:55:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"53ecf7d8-3d40-49e4-bedf-e92ff271b8d8","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 08:55:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 08:55:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 08:55:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8349
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 08:55:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 08:55:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"60d42692-0196-43b8-94a6-3227532705c7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917742261559","ivr_completed_at":"2026-07-27T03:25:09.462271"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 08:55:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 08:55:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8349 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 08:55:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"53ecf7d8-3d40-49e4-bedf-e92ff271b8d8","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 08:55:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 08:55:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 08:55:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8349
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 08:55:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 08:55:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"60d42692-0196-43b8-94a6-3227532705c7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917742261559","ivr_completed_at":"2026-07-27T03:25:09.462271"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 08:55:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 08:55:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8349 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 08:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8bb44463-1cac-492e-9f1a-cfe9dba6496d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"53ecf7d8-3d40-49e4-bedf-e92ff271b8d8","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 08:55:22 [13.203.39.153][-][-][info][bolna] [Bolna CurrentDate] Returned — date: '2026-07-27', day: 'Monday'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2539
2026-07-27 08:55:27 [13.203.39.153][-][-][info][bolna] [Bolna SearchDoctor] doctor: 'Deepak Aggarwal', date_raw: '2026-07-27', check_date: '2026-07-27'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1988
2026-07-27 08:55:27 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Deepak Aggarwal</span>" → Dr. Deepak Aggarwal
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1694
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1993
2026-07-27 08:55:27 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 15, check_date: '2026-07-27', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2113
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2015
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2005
2026-07-27 08:55:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"53ecf7d8-3d40-49e4-bedf-e92ff271b8d8","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":3.72,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0939\u093e\u0902 \u0906\u091c doctor \u0915\u094b \u0926\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 08:55:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 08:55:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 08:55:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8349
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 08:55:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 08:55:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"60d42692-0196-43b8-94a6-3227532705c7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917742261559","ivr_completed_at":"2026-07-27T03:25:09.462271"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 08:55:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 08:55:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-27 08:55:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8349 | status: call-disconnected | ivr_option: Appointment Booking | source: Website | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 08:55:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"244b6ed8-37c7-4adf-99b3-d89d9ed061f5","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":593,"output":50}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 08:55:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 08:55:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 08:55:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8348
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 08:55:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 08:55:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 08:55:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 08:55:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8348 | status: completed | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 08:55:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b9045912-d835-4356-afe1-34aa4be79119","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917742261
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 08:55:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 08:55:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 08:55:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: b9045912-d835-4356-afe1-34aa4be79119
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 08:55:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 08:55:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 08:55:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 08:55:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8350 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 08:55:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"53ecf7d8-3d40-49e4-bedf-e92ff271b8d8","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":46,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0939\u093e\u0902 \u0906\u091c doctor \u0915\u094b \u0926\u093f\u0916
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 08:55:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/53ecf7d8-3d40-49e4-bedf-e92ff271b8d8
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 08:55:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 08:55:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8349
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 08:55:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 08:55:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8349 | status: completed | ivr_option: Appointment Booking | source: Website | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 08:56:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b9045912-d835-4356-afe1-34aa4be79119","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 08:56:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 08:56:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 08:56:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8350
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 08:56:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 08:56:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"814fce03-70e2-4c41-950e-4ea0aafb4b19","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917742261559","ivr_completed_at":"2026-07-27T03:26:01.846351"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 08:56:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 08:56:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8350 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 08:56:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b9045912-d835-4356-afe1-34aa4be79119","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 08:56:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 08:56:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 08:56:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8350
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 08:56:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 08:56:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"814fce03-70e2-4c41-950e-4ea0aafb4b19","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917742261559","ivr_completed_at":"2026-07-27T03:26:01.846351"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 08:56:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 08:56:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8350 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 08:56:13 [13.203.39.153][-][-][info][bolna] [Bolna SearchDoctor] doctor: 'Toshi Agarwal', date_raw: '', check_date: '2026-07-27'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1988
2026-07-27 08:56:13 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Toshi Agarwal</span>" → Dr. Toshi Agarwal
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1694
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1993
2026-07-27 08:56:13 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 4, check_date: '2026-07-27', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2113
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2015
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2005
2026-07-27 08:56:51 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Toshi Agarwal', date: 'Monday', preferred_time: '11:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:115
2026-07-27 08:56:51 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-27'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:127
2026-07-27 08:56:51 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Toshi Agarwal</span>" → Dr. Toshi Agarwal
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1694
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-27 08:56:51 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Toshi Agarwal' → 1 found: Dr. Toshi Agarwal
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:163
2026-07-27 08:56:51 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '11:00 AM' → '11:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:235
2026-07-27 08:57:03 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'Aditi Vijay', phone: '7742261559', doctor_id: 4, date: '2026-07-27', time: '11:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:321
2026-07-27 08:57:03 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '11:00 AM' → '11:00 AM' → '11:00'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:346
2026-07-27 08:57:04 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-65A0E1 — Aditi Vijay with Dr. Toshi Agarwal on 2026-07-27 at 11:00 AM | call_source: Website
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:405
2026-07-27 08:57:04 [13.203.39.153][-][-][info][bolna] [inbound][working] Booked <span class="hl">FBX-65A0E1</span> — Dr. Toshi Agarwal on 27 Jul 11:00 AM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:412
2026-07-27 08:57:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b9045912-d835-4356-afe1-34aa4be79119","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":17.96,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  doctor toshi \u0905\u0917\u094d\u0930\u0935\u093e\u0932\nassistant:
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 08:57:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 08:57:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 08:57:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8350
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 08:57:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 08:57:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"814fce03-70e2-4c41-950e-4ea0aafb4b19","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917742261559","ivr_completed_at":"2026-07-27T03:26:01.846351"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 08:57:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 08:57:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-27 08:57:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-65A0E1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:746
2026-07-27 08:57:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8350 | status: call-disconnected | ivr_option: Appointment Booking | source: Website | flag: appointment_booked | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 08:57:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b9045912-d835-4356-afe1-34aa4be79119","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":96,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  doctor toshi \u0905\u0917\u094d\u0930\u0935\u093e\u0932\nassistant: \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 08:57:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b9045912-d835-4356-afe1-34aa4be79119
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 08:57:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 08:57:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8350
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 08:57:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 08:57:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8350 | status: completed | ivr_option: Appointment Booking | source: Website | flag: appointment_booked | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:00:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919079642510 HTTP:200 response:{"status":"queued","message":"done","execution_id":"3575e315-ebbd-4a2e-8b89-43d8ec6a9a3d","run_id":"3575e315-ebbd-4a2e-8b89-43d8ec6a9a3d"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-27 09:00:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919784518249 HTTP:200 response:{"status":"queued","message":"done","execution_id":"5ec75563-a9e5-42b0-a183-d8b0a8d6a290","run_id":"5ec75563-a9e5-42b0-a183-d8b0a8d6a290"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-27 09:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3575e315-ebbd-4a2e-8b89-43d8ec6a9a3d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 3575e315-ebbd-4a2e-8b89-43d8ec6a9a3d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 09:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919079642510' normalized='9079642510' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919079642510"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 09:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8351 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5ec75563-a9e5-42b0-a183-d8b0a8d6a290","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 5ec75563-a9e5-42b0-a183-d8b0a8d6a290
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 09:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919784518249' normalized='9784518249' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919784518249"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 09:00:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8352 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:00:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5ec75563-a9e5-42b0-a183-d8b0a8d6a290","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:00:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:00:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:00:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8352
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 09:00:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919784518249' normalized='9784518249' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:00:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919784518249"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:00:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 09:00:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8352 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3575e315-ebbd-4a2e-8b89-43d8ec6a9a3d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8351
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 09:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919079642510' normalized='9079642510' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919079642510"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 09:00:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8351 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:00:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"5ec75563-a9e5-42b0-a183-d8b0a8d6a290","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b9045912-d835-4356-afe1-34aa4be79119","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":96.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:00:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3575e315-ebbd-4a2e-8b89-43d8ec6a9a3d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:00:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:00:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:00:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8351
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 09:00:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919079642510' normalized='9079642510' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:00:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919079642510"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:00:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 09:00:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8351 | status: in-progress | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:00:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5ec75563-a9e5-42b0-a183-d8b0a8d6a290","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:00:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:00:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:00:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8352
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 09:00:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919784518249' normalized='9784518249' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:00:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919784518249"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:00:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 09:00:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8352 | status: busy | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:00:57 [13.203.39.153][-][-][info][bolna] [analytics][working] Outbound call intent: <span class="hl">unknown</span> — lead 77
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/CampaignWebhookController.php:271
2026-07-27 09:01:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3575e315-ebbd-4a2e-8b89-43d8ec6a9a3d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":10.02,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:01:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:01:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:01:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8351
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 09:01:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919079642510' normalized='9079642510' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:01:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919079642510"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:01:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-27 09:01:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8351 | status: call-disconnected | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:01:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3575e315-ebbd-4a2e-8b89-43d8ec6a9a3d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":51,"total_cost":6,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0936
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:01:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3575e315-ebbd-4a2e-8b89-43d8ec6a9a3d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:01:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:01:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8351
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 09:01:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919079642510' normalized='9079642510' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:01:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919079642510"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:01:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-27 09:01:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8351 | status: completed | ivr_option: Outbound Followup | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:04:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e27550a1-0135-402d-98c6-8f631a4e8e7b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919413071
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:04:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:04:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:04:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: e27550a1-0135-402d-98c6-8f631a4e8e7b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 09:04:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:04:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:04:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 09:04:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8353 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:04:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e27550a1-0135-402d-98c6-8f631a4e8e7b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:04:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:04:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:04:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8353
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 09:04:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:04:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"262da450-3dd4-4b60-8573-b932bd36dcb2","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919413071021","ivr_completed_at":"2026-07-27T03:34:53.508781"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:04:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 09:04:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8353 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:04:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e27550a1-0135-402d-98c6-8f631a4e8e7b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:04:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:04:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:04:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8353
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 09:04:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:04:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"262da450-3dd4-4b60-8573-b932bd36dcb2","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919413071021","ivr_completed_at":"2026-07-27T03:34:53.508781"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:04:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 09:04:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8353 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:05:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e27550a1-0135-402d-98c6-8f631a4e8e7b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.01,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\n","usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"vo
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:05:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:05:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:05:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8353
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 09:05:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:05:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"262da450-3dd4-4b60-8573-b932bd36dcb2","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919413071021","ivr_completed_at":"2026-07-27T03:34:53.508781"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:05:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 09:05:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8353 | status: call-disconnected | ivr_option: Appointment & General | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3575e315-ebbd-4a2e-8b89-43d8ec6a9a3d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":51.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"e27550a1-0135-402d-98c6-8f631a4e8e7b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.01,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:06:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e27550a1-0135-402d-98c6-8f631a4e8e7b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":23,"total_cost":3,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\n","usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:06:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e27550a1-0135-402d-98c6-8f631a4e8e7b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:06:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:06:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8353
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 09:06:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:06:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"262da450-3dd4-4b60-8573-b932bd36dcb2","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919413071021","ivr_completed_at":"2026-07-27T03:34:53.508781"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:06:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 09:06:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8353 | status: completed | ivr_option: Appointment & General | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3575e315-ebbd-4a2e-8b89-43d8ec6a9a3d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":51.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"e27550a1-0135-402d-98c6-8f631a4e8e7b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":23.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:12:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9fa054f5-2dbd-44ea-af66-6ee3d1c1ad5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919829518
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:12:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:12:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:12:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 9fa054f5-2dbd-44ea-af66-6ee3d1c1ad5f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 09:12:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:12:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:12:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 09:12:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8354 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:12:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9fa054f5-2dbd-44ea-af66-6ee3d1c1ad5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:12:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:12:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:12:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8354
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 09:12:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:12:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"179fc259-96c3-4c16-851a-7f7e68cf0b44","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829518114","ivr_completed_at":"2026-07-27T03:42:54.792803"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:12:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 09:12:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8354 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:12:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9fa054f5-2dbd-44ea-af66-6ee3d1c1ad5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:12:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:12:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:12:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8354
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 09:12:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:12:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"179fc259-96c3-4c16-851a-7f7e68cf0b44","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829518114","ivr_completed_at":"2026-07-27T03:42:54.792803"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:12:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 09:12:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8354 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:13:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9fa054f5-2dbd-44ea-af66-6ee3d1c1ad5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":1.61,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u091
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:13:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:13:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:13:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8354
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 09:13:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:13:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"179fc259-96c3-4c16-851a-7f7e68cf0b44","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829518114","ivr_completed_at":"2026-07-27T03:42:54.792803"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:13:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 09:13:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8354 | status: call-disconnected | ivr_option: Appointment & General | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:13:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9fa054f5-2dbd-44ea-af66-6ee3d1c1ad5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":40,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u0915\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:13:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9fa054f5-2dbd-44ea-af66-6ee3d1c1ad5f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:13:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:13:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8354
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 09:13:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:13:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"179fc259-96c3-4c16-851a-7f7e68cf0b44","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829518114","ivr_completed_at":"2026-07-27T03:42:54.792803"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:13:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 09:13:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-27 09:13:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8354 | status: completed | ivr_option: General Queries | source: Website | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:15:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:15:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3575e315-ebbd-4a2e-8b89-43d8ec6a9a3d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":51.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9fa054f5-2dbd-44ea-af66-6ee3d1c1ad5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:20:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919413071021 HTTP:200 response:{"status":"queued","message":"done","execution_id":"e4d7eb94-3dbe-4a5a-b38d-0e70e16bbbb9","run_id":"e4d7eb94-3dbe-4a5a-b38d-0e70e16bbbb9"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-27 09:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e4d7eb94-3dbe-4a5a-b38d-0e70e16bbbb9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: e4d7eb94-3dbe-4a5a-b38d-0e70e16bbbb9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 09:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919413071021' normalized='9413071021' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919413071021"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 09:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8355 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e4d7eb94-3dbe-4a5a-b38d-0e70e16bbbb9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8355
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 09:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919413071021' normalized='9413071021' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919413071021"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 09:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8355 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e4d7eb94-3dbe-4a5a-b38d-0e70e16bbbb9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9fa054f5-2dbd-44ea-af66-6ee3d1c1ad5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:20:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e4d7eb94-3dbe-4a5a-b38d-0e70e16bbbb9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:20:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:20:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:20:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8355
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 09:20:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919413071021' normalized='9413071021' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:20:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919413071021"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:20:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 09:20:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8355 | status: busy | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:25:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:25:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e4d7eb94-3dbe-4a5a-b38d-0e70e16bbbb9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9fa054f5-2dbd-44ea-af66-6ee3d1c1ad5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:30:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e4d7eb94-3dbe-4a5a-b38d-0e70e16bbbb9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9fa054f5-2dbd-44ea-af66-6ee3d1c1ad5f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:30:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"926dc534-c34f-4899-9f44-08cc472be51e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917798215
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:30:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:30:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:30:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 926dc534-c34f-4899-9f44-08cc472be51e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 09:30:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:30:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:30:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 09:30:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8356 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:30:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"926dc534-c34f-4899-9f44-08cc472be51e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:30:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:30:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:30:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8356
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 09:30:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:30:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:30:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 09:30:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8356 | status: call-disconnected | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:31:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"926dc534-c34f-4899-9f44-08cc472be51e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"output":50}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:31:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:31:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:31:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8356
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 09:31:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:31:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:31:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 09:31:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8356 | status: completed | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e4d7eb94-3dbe-4a5a-b38d-0e70e16bbbb9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"926dc534-c34f-4899-9f44-08cc472be51e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:40:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917798215882 HTTP:200 response:{"status":"queued","message":"done","execution_id":"a0dc7dc2-0fa8-4b11-9123-46482f1bb47c","run_id":"a0dc7dc2-0fa8-4b11-9123-46482f1bb47c"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-27 09:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6b6c6d8b-c9b2-403c-997b-d71483fe56a4","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918949165
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 6b6c6d8b-c9b2-403c-997b-d71483fe56a4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 09:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 09:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8357 | status: ringing | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a0dc7dc2-0fa8-4b11-9123-46482f1bb47c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: a0dc7dc2-0fa8-4b11-9123-46482f1bb47c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 09:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917798215882' normalized='7798215882' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917798215882"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 09:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8358 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6b6c6d8b-c9b2-403c-997b-d71483fe56a4","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8357
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 09:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 09:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8357 | status: call-disconnected | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a0dc7dc2-0fa8-4b11-9123-46482f1bb47c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8358
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 09:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917798215882' normalized='7798215882' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917798215882"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 09:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8358 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a0dc7dc2-0fa8-4b11-9123-46482f1bb47c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"926dc534-c34f-4899-9f44-08cc472be51e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":587,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:40:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"86385905-f951-40da-9d5a-a16e33953a93","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919571776
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:40:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:40:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:40:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 86385905-f951-40da-9d5a-a16e33953a93
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 09:40:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:40:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:40:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 09:40:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8359 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:40:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"86385905-f951-40da-9d5a-a16e33953a93","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:40:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:40:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:40:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8359
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 09:40:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:40:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2efa18d2-9532-4552-a54d-dda3946c9f53","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919571776318","ivr_completed_at":"2026-07-27T04:10:38.312537"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:40:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 09:40:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8359 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:40:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"86385905-f951-40da-9d5a-a16e33953a93","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:40:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:40:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:40:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8359
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 09:40:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:40:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2efa18d2-9532-4552-a54d-dda3946c9f53","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919571776318","ivr_completed_at":"2026-07-27T04:10:38.312537"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:40:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 09:40:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8359 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:40:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"86385905-f951-40da-9d5a-a16e33953a93","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.08,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\n","usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"vo
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:40:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:40:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:40:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8359
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 09:40:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:40:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2efa18d2-9532-4552-a54d-dda3946c9f53","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919571776318","ivr_completed_at":"2026-07-27T04:10:38.312537"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:40:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 09:40:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8359 | status: call-disconnected | ivr_option: Appointment & General | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:40:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6b6c6d8b-c9b2-403c-997b-d71483fe56a4","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":593,"output":48}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:40:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:40:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:40:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8357
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 09:40:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:40:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:40:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 09:40:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8357 | status: completed | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:40:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a0dc7dc2-0fa8-4b11-9123-46482f1bb47c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:40:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:40:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: no-answer
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:40:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8358
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 09:40:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917798215882' normalized='7798215882' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:40:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917798215882"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:40:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 09:40:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8358 | status: no-answer | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:41:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"86385905-f951-40da-9d5a-a16e33953a93","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":18,"total_cost":3,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\n","usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:41:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/86385905-f951-40da-9d5a-a16e33953a93
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:41:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:41:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8359
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 09:41:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:41:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2efa18d2-9532-4552-a54d-dda3946c9f53","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919571776318","ivr_completed_at":"2026-07-27T04:10:38.312537"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:41:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 09:41:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8359 | status: completed | ivr_option: Appointment & General | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a0dc7dc2-0fa8-4b11-9123-46482f1bb47c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"86385905-f951-40da-9d5a-a16e33953a93","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":18.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:48:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"096a1e32-9689-461b-8ad7-a1a504b246b7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919828076
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:48:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:48:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:48:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 096a1e32-9689-461b-8ad7-a1a504b246b7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 09:48:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:48:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:48:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 09:48:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8360 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:49:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"096a1e32-9689-461b-8ad7-a1a504b246b7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:49:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:49:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:49:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8360
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 09:49:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:49:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"572a689a-3d39-447e-a744-5bbf17352e5e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919828076691","ivr_completed_at":"2026-07-27T04:19:00.395226"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:49:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 09:49:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8360 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:49:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"096a1e32-9689-461b-8ad7-a1a504b246b7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:49:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:49:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:49:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8360
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 09:49:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:49:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"572a689a-3d39-447e-a744-5bbf17352e5e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919828076691","ivr_completed_at":"2026-07-27T04:19:00.395226"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:49:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 09:49:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8360 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:49:28 [13.203.39.153][-][-][info][bolna] [Bolna CurrentDate] Returned — date: '2026-07-27', day: 'Monday'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2539
2026-07-27 09:49:46 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Internal Medicine', date: '2026-07-27', preferred_time: '10:30 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:115
2026-07-27 09:49:46 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-27'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:127
2026-07-27 09:49:46 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Alias match 'internal' → 'Internal Medicine'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1772
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-27 09:49:46 [13.203.39.153][-][-][info][bolna] [knowledge][working] Alias resolved "<span class="hl">internal</span>" → Internal Medicine
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1773
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-27 09:49:46 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Internal Medicine' → 2 found: Dr. Arun Sharma, Dr. Saumya Mathur
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:163
2026-07-27 09:49:46 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '10:30 AM' → '10:30 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:235
2026-07-27 09:50:02 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918949165787 HTTP:200 response:{"status":"queued","message":"done","execution_id":"0164a9cd-7ef9-472c-aa11-f8d0fc46716b","run_id":"0164a9cd-7ef9-472c-aa11-f8d0fc46716b"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-27 09:50:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919571776318 HTTP:200 response:{"status":"queued","message":"done","execution_id":"b57c7d5d-b5b6-4418-8c8c-fa121c4e1bab","run_id":"b57c7d5d-b5b6-4418-8c8c-fa121c4e1bab"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-27 09:50:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0164a9cd-7ef9-472c-aa11-f8d0fc46716b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:50:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:50:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:50:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 0164a9cd-7ef9-472c-aa11-f8d0fc46716b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 09:50:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918949165787' normalized='8949165787' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:50:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918949165787"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:50:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 09:50:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8361 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b57c7d5d-b5b6-4418-8c8c-fa121c4e1bab","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: b57c7d5d-b5b6-4418-8c8c-fa121c4e1bab
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 09:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919571776318' normalized='9571776318' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919571776318"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 09:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8362 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0164a9cd-7ef9-472c-aa11-f8d0fc46716b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8361
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 09:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918949165787' normalized='8949165787' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918949165787"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 09:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8361 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"096a1e32-9689-461b-8ad7-a1a504b246b7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":8.35,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  i just need appointment  of physician doctor\nassistant:  \u091c\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8360
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 09:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"572a689a-3d39-447e-a744-5bbf17352e5e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919828076691","ivr_completed_at":"2026-07-27T04:19:00.395226"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 09:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-27 09:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8360 | status: call-disconnected | ivr_option: Appointment Booking | source: Website | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b57c7d5d-b5b6-4418-8c8c-fa121c4e1bab","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8362
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 09:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919571776318' normalized='9571776318' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919571776318"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 09:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8362 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:50:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b57c7d5d-b5b6-4418-8c8c-fa121c4e1bab","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:50:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:50:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:50:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8362
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 09:50:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919571776318' normalized='9571776318' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:50:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919571776318"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:50:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 09:50:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8362 | status: in-progress | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:50:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b57c7d5d-b5b6-4418-8c8c-fa121c4e1bab","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"096a1e32-9689-461b-8ad7-a1a504b246b7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":8.35,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:50:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0164a9cd-7ef9-472c-aa11-f8d0fc46716b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:50:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:50:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:50:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8361
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 09:50:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918949165787' normalized='8949165787' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:50:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918949165787"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:50:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 09:50:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8361 | status: in-progress | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:50:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b57c7d5d-b5b6-4418-8c8c-fa121c4e1bab","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.1,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:50:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:50:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:50:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8362
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 09:50:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919571776318' normalized='9571776318' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:50:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919571776318"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:50:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-27 09:50:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8362 | status: call-disconnected | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:50:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"096a1e32-9689-461b-8ad7-a1a504b246b7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":78,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  i just need appointment  of physician doctor\nassistant:  \u091c\u093c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:50:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/096a1e32-9689-461b-8ad7-a1a504b246b7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:50:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:50:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8360
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 09:50:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:50:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8360 | status: completed | ivr_option: Appointment Booking | source: Website | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:50:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0164a9cd-7ef9-472c-aa11-f8d0fc46716b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.27,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:50:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:50:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:50:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8361
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 09:50:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918949165787' normalized='8949165787' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:50:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918949165787"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:50:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-27 09:50:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8361 | status: call-disconnected | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:50:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b57c7d5d-b5b6-4418-8c8c-fa121c4e1bab","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":7,"total_cost":3,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0936 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:50:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b57c7d5d-b5b6-4418-8c8c-fa121c4e1bab
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:50:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:50:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8362
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 09:50:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919571776318' normalized='9571776318' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:50:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919571776318"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:50:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-27 09:50:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8362 | status: completed | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:51:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0164a9cd-7ef9-472c-aa11-f8d0fc46716b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":18,"total_cost":3,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0936
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:51:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0164a9cd-7ef9-472c-aa11-f8d0fc46716b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:51:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:51:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8361
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 09:51:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918949165787' normalized='8949165787' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:51:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918949165787"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:51:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-27 09:51:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8361 | status: completed | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:54:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a5d9b55c-4cce-422c-ba32-d65c88d88e73","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919785456
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:54:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:54:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:54:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: a5d9b55c-4cce-422c-ba32-d65c88d88e73
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 09:54:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:54:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:54:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 09:54:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8363 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:54:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a5d9b55c-4cce-422c-ba32-d65c88d88e73","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:54:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:54:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:54:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8363
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 09:54:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:54:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:54:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 09:54:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8363 | status: call-disconnected | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:55:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a5d9b55c-4cce-422c-ba32-d65c88d88e73","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"output":52}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:55:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:55:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:55:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8363
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 09:55:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:55:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:55:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 09:55:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8363 | status: completed | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:55:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0164a9cd-7ef9-472c-aa11-f8d0fc46716b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":18.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a5d9b55c-4cce-422c-ba32-d65c88d88e73","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 09:55:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a54e5b8a-cfc9-43f4-9fbd-b022aa906cb4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919785456
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:55:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:55:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:55:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: a54e5b8a-cfc9-43f4-9fbd-b022aa906cb4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 09:55:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:55:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:55:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 09:55:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8364 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:56:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a54e5b8a-cfc9-43f4-9fbd-b022aa906cb4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:56:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:56:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:56:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8364
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 09:56:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:56:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:56:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 09:56:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8364 | status: call-disconnected | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:56:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4e89c827-8f36-411e-816c-a6a19e58f991","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919414258
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:56:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:56:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:56:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 4e89c827-8f36-411e-816c-a6a19e58f991
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 09:56:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:56:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:56:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 09:56:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8365 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:56:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4e89c827-8f36-411e-816c-a6a19e58f991","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:56:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:56:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:56:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8365
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 09:56:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:56:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:56:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 09:56:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8365 | status: call-disconnected | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:56:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ad1f4ac3-5450-4e7e-9d40-e5dce9fe2d14","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918107636
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:56:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:56:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:56:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: ad1f4ac3-5450-4e7e-9d40-e5dce9fe2d14
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 09:56:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:56:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:56:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 09:56:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8366 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:57:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a54e5b8a-cfc9-43f4-9fbd-b022aa906cb4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"output":54}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:57:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:57:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:57:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8364
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 09:57:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:57:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:57:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 09:57:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8364 | status: completed | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:57:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ad1f4ac3-5450-4e7e-9d40-e5dce9fe2d14","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:57:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:57:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:57:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8366
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 09:57:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:57:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:57:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 09:57:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8366 | status: call-disconnected | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:57:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4e89c827-8f36-411e-816c-a6a19e58f991","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"output":54}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:57:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:57:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:57:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8365
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 09:57:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:57:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:57:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 09:57:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8365 | status: completed | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 09:58:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ad1f4ac3-5450-4e7e-9d40-e5dce9fe2d14","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":594,"output":56}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 09:58:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 09:58:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 09:58:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8366
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 09:58:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 09:58:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 09:58:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 09:58:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8366 | status: completed | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:00:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919785456561 HTTP:200 response:{"status":"queued","message":"done","execution_id":"0e99a91c-c6b0-40f4-93c3-19f23c4bfbfe","run_id":"0e99a91c-c6b0-40f4-93c3-19f23c4bfbfe"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-27 10:00:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919785456561 HTTP:200 response:{"status":"queued","message":"done","execution_id":"58828fb2-90f5-4b15-8af7-be7a4114d472","run_id":"58828fb2-90f5-4b15-8af7-be7a4114d472"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-27 10:00:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919414258061 HTTP:200 response:{"status":"queued","message":"done","execution_id":"70854113-10d1-4a35-8e29-71b48f4f5cfb","run_id":"70854113-10d1-4a35-8e29-71b48f4f5cfb"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-27 10:00:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918107636717 HTTP:200 response:{"status":"queued","message":"done","execution_id":"03b82627-f835-462a-bf2c-8a932aca5912","run_id":"03b82627-f835-462a-bf2c-8a932aca5912"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-27 10:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0e99a91c-c6b0-40f4-93c3-19f23c4bfbfe","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 0e99a91c-c6b0-40f4-93c3-19f23c4bfbfe
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 10:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919785456561' normalized='9785456561' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919785456561"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8367 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"58828fb2-90f5-4b15-8af7-be7a4114d472","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 58828fb2-90f5-4b15-8af7-be7a4114d472
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 10:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919785456561' normalized='9785456561' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919785456561"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:00:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8368 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0e99a91c-c6b0-40f4-93c3-19f23c4bfbfe","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8367
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919785456561' normalized='9785456561' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919785456561"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8367 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"58828fb2-90f5-4b15-8af7-be7a4114d472","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8368
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919785456561' normalized='9785456561' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919785456561"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:00:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8368 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"70854113-10d1-4a35-8e29-71b48f4f5cfb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 70854113-10d1-4a35-8e29-71b48f4f5cfb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 10:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919414258061' normalized='9414258061' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919414258061"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8369 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"03b82627-f835-462a-bf2c-8a932aca5912","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 03b82627-f835-462a-bf2c-8a932aca5912
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 10:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918107636717' normalized='8107636717' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918107636717"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8370 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"03b82627-f835-462a-bf2c-8a932aca5912","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8370
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918107636717' normalized='8107636717' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918107636717"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8370 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"70854113-10d1-4a35-8e29-71b48f4f5cfb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8369
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919414258061' normalized='9414258061' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919414258061"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8369 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0e99a91c-c6b0-40f4-93c3-19f23c4bfbfe","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8367
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919785456561' normalized='9785456561' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919785456561"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:00:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8367 | status: in-progress | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:00:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"70854113-10d1-4a35-8e29-71b48f4f5cfb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"ad1f4ac3-5450-4e7e-9d40-e5dce9fe2d14","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":594,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:00:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"58828fb2-90f5-4b15-8af7-be7a4114d472","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:00:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:00:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:00:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8368
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:00:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919785456561' normalized='9785456561' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:00:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919785456561"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:00:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:00:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8368 | status: busy | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:00:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"70854113-10d1-4a35-8e29-71b48f4f5cfb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:00:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:00:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:00:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8369
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:00:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919414258061' normalized='9414258061' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:00:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919414258061"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:00:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:00:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8369 | status: busy | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:00:46 [13.203.39.153][-][-][info][bolna] [Bolna LabTests] query: 'MRI' category: ''
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1933
2026-07-27 10:01:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"03b82627-f835-462a-bf2c-8a932aca5912","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:01:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:01:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: no-answer
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:01:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8370
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:01:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918107636717' normalized='8107636717' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:01:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918107636717"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:01:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:01:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8370 | status: no-answer | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:01:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4a2d440b-0544-4ff3-a3a6-42fff918ca08","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918854923
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:01:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:01:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:01:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 4a2d440b-0544-4ff3-a3a6-42fff918ca08
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 10:01:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:01:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:01:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:01:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8371 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:01:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0e99a91c-c6b0-40f4-93c3-19f23c4bfbfe","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":14.72,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:01:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:01:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:01:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8367
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:01:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919785456561' normalized='9785456561' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:01:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919785456561"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:01:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-27 10:01:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8367 | status: call-disconnected | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:01:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4a2d440b-0544-4ff3-a3a6-42fff918ca08","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:01:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:01:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:01:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8371
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:01:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:01:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"56f2b697-a138-4124-81df-db4fde829694","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918854923126","ivr_completed_at":"2026-07-27T04:31:37.698925"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:01:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 10:01:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8371 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:01:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4a2d440b-0544-4ff3-a3a6-42fff918ca08","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:01:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:01:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:01:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8371
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:01:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:01:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"56f2b697-a138-4124-81df-db4fde829694","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918854923126","ivr_completed_at":"2026-07-27T04:31:37.698925"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:01:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 10:01:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8371 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:01:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0e99a91c-c6b0-40f4-93c3-19f23c4bfbfe","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":77,"total_cost":9,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0936
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:01:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0e99a91c-c6b0-40f4-93c3-19f23c4bfbfe
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:01:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:01:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8367
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:01:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919785456561' normalized='9785456561' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:01:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919785456561"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:01:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-27 10:01:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8367 | status: completed | ivr_option: Outbound Followup | source: Unknown | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:01:56 [13.203.39.153][-][-][info][bolna] [Bolna SearchDoctor] doctor: 'Obstetrics & Gynaecology', date_raw: '', check_date: '2026-07-27'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1988
2026-07-27 10:01:56 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Alias match 'obstetrics' → 'Obstetrics & Gynaecology'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1772
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1993
2026-07-27 10:01:56 [13.203.39.153][-][-][info][bolna] [knowledge][working] Alias resolved "<span class="hl">obstetrics</span>" → Obstetrics & Gynaecology
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1773
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1993
2026-07-27 10:01:56 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 4, check_date: '2026-07-27', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2113
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2015
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2005
2026-07-27 10:02:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e4462de2-9b5d-48a2-87a4-7beca864453e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919784454
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:02:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:02:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:02:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: e4462de2-9b5d-48a2-87a4-7beca864453e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 10:02:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:02:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:02:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:02:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8372 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:02:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e4462de2-9b5d-48a2-87a4-7beca864453e","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:02:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:02:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:02:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8372
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:02:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:02:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","call_sid":"23dd9be9-5e56-434a-bc19-c4efb6316f94","timezone":"America\/Los_Angeles","call_reason":"Emergency","from_number":"+919784454476","ivr_completed_at":"2026-07-27T04:32:41.292845"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:02:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Emergency
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 10:02:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8372 | status: in-progress | ivr_option: Emergency | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:02:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e4462de2-9b5d-48a2-87a4-7beca864453e","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:02:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:02:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:02:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8372
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:02:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:02:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8372 | status: in-progress | ivr_option: Emergency | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:02:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7eae43a4-5768-431f-ab0d-730f14c7c893","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919983753
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:02:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:02:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:02:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 7eae43a4-5768-431f-ab0d-730f14c7c893
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 10:02:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:02:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:02:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:02:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8373 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:02:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7eae43a4-5768-431f-ab0d-730f14c7c893","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919983753
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:02:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:02:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:02:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8373
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:02:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:02:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:02:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:02:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8373 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:03:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"72e77a3c-a339-40da-aa1e-ce0b93bd791d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919610780
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:03:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:03:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:03:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 72e77a3c-a339-40da-aa1e-ce0b93bd791d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 10:03:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:03:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:03:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:03:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8374 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:03:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e4462de2-9b5d-48a2-87a4-7beca864453e","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":1.17,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  ma'am \u0906\u092a \u092a\u0936\u0941 hospital \u0938\u0947 \u092c\u093e\u0924 \u0915\u0930 \u0930\u0939\u0947 \u0939\u0948\u0902\nassistant:  \u092e\u0948\u0902 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:03:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:03:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:03:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8372
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:03:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:03:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8372 | status: call-disconnected | ivr_option: Emergency | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:03:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e4462de2-9b5d-48a2-87a4-7beca864453e","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":40,"total_cost":6,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  ma'am \u0906\u092a \u092a\u0936\u0941 hospital \u0938\u0947 \u092c\u093e\u0924 \u0915\u0930 \u0930\u0939\u0947 \u0939\u0948\u0902\nassistant:  \u092e\u0948\u0902 \u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:03:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e4462de2-9b5d-48a2-87a4-7beca864453e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:03:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:03:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8372
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:03:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:03:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8372 | status: completed | ivr_option: Emergency | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:03:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"72e77a3c-a339-40da-aa1e-ce0b93bd791d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:03:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:03:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:03:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8374
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:03:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:03:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4b29d200-86af-404a-a2bf-9617a8b1104d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919610780621","ivr_completed_at":"2026-07-27T04:33:23.176787"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:03:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 10:03:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8374 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:03:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"72e77a3c-a339-40da-aa1e-ce0b93bd791d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:03:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:03:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:03:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8374
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:03:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:03:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4b29d200-86af-404a-a2bf-9617a8b1104d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919610780621","ivr_completed_at":"2026-07-27T04:33:23.176787"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:03:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 10:03:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8374 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:03:49 [13.203.39.153][-][-][info][bolna] [Bolna SearchDoctor] doctor: 'Utkarsh Agrawal', date_raw: 'आज', check_date: '2026-07-27'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1988
2026-07-27 10:03:49 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Utkarsh Agrawal</span>" → Dr. Utkarsh Agrawal
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1694
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1993
2026-07-27 10:03:49 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 5, check_date: '2026-07-27', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2113
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2015
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2005
2026-07-27 10:04:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4a2d440b-0544-4ff3-a3a6-42fff918ca08","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":28.21,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 \u092f\u0939 \u091c\u093e\u0928\u0928\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:04:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:04:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:04:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8371
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:04:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:04:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"56f2b697-a138-4124-81df-db4fde829694","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918854923126","ivr_completed_at":"2026-07-27T04:31:37.698925"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:04:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 10:04:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8371 | status: call-disconnected | ivr_option: Appointment & General | source: Website | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:04:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4a2d440b-0544-4ff3-a3a6-42fff918ca08","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":160,"total_cost":18,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 \u092f\u0939 \u091c\u093e\u0928\u0928\u093e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:04:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/4a2d440b-0544-4ff3-a3a6-42fff918ca08
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:04:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:04:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8371
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:04:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:04:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"56f2b697-a138-4124-81df-db4fde829694","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918854923126","ivr_completed_at":"2026-07-27T04:31:37.698925"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:04:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 10:04:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-27 10:04:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8371 | status: completed | ivr_option: General Queries | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:04:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"72e77a3c-a339-40da-aa1e-ce0b93bd791d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":13.34,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:04:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:04:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:04:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8374
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:04:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:04:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4b29d200-86af-404a-a2bf-9617a8b1104d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919610780621","ivr_completed_at":"2026-07-27T04:33:23.176787"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:04:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 10:04:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-27 10:04:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8374 | status: call-disconnected | ivr_option: Appointment Booking | source: Website | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:05:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"72e77a3c-a339-40da-aa1e-ce0b93bd791d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":105,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:05:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/72e77a3c-a339-40da-aa1e-ce0b93bd791d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:05:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:05:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8374
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:05:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:05:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8374 | status: completed | ivr_option: Appointment Booking | source: Website | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:05:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0e99a91c-c6b0-40f4-93c3-19f23c4bfbfe","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":77.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"72e77a3c-a339-40da-aa1e-ce0b93bd791d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":105.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:10:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919983753603 HTTP:200 response:{"status":"queued","message":"done","execution_id":"f88f46b1-1dad-4f90-a66f-22312df69583","run_id":"f88f46b1-1dad-4f90-a66f-22312df69583"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-27 10:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f88f46b1-1dad-4f90-a66f-22312df69583","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: f88f46b1-1dad-4f90-a66f-22312df69583
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 10:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919983753603' normalized='9983753603' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919983753603"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8375 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f88f46b1-1dad-4f90-a66f-22312df69583","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8375
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919983753603' normalized='9983753603' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919983753603"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8375 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:10:18 [13.203.39.153][-][-][info][bolna] [analytics][working] Outbound call intent: <span class="hl">unknown</span> — lead 105
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/CampaignWebhookController.php:271
2026-07-27 10:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f88f46b1-1dad-4f90-a66f-22312df69583","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"72e77a3c-a339-40da-aa1e-ce0b93bd791d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":105.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:10:19 [13.203.39.153][-][-][info][bolna] [analytics][working] Outbound call intent: <span class="hl">unknown</span> — lead 107
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/CampaignWebhookController.php:271
2026-07-27 10:10:20 [13.203.39.153][-][-][info][bolna] [analytics][working] Outbound call intent: <span class="hl">unknown</span> — lead 102
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/CampaignWebhookController.php:271
2026-07-27 10:10:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f88f46b1-1dad-4f90-a66f-22312df69583","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:10:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:10:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:10:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8375
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:10:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919983753603' normalized='9983753603' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:10:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919983753603"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:10:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:10:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8375 | status: in-progress | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:10:28 [13.203.39.153][-][-][info][bolna] [outbound][working] Lead <span class="teal">converted</span> — 17-July-2026-Ortho-Lead - Hindi, phone 9928441122
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaCampaignController.php:1096
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaCampaignController.php:522
2026-07-27 10:10:30 [13.203.39.153][-][-][info][bolna] [analytics][working] Outbound call intent: <span class="hl">unknown</span> — lead 111
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/CampaignWebhookController.php:271
2026-07-27 10:10:43 [13.203.39.153][-][-][info][bolna] [analytics][working] Outbound call intent: <span class="hl">unknown</span> — lead 122
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/CampaignWebhookController.php:271
2026-07-27 10:10:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"19532c06-8f69-4a7b-9a7b-4f9cdf9c6de2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918209544
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:10:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:10:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:10:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 19532c06-8f69-4a7b-9a7b-4f9cdf9c6de2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 10:10:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:10:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:10:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:10:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8376 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:11:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"19532c06-8f69-4a7b-9a7b-4f9cdf9c6de2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:11:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:11:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:11:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8376
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:11:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:11:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"05a344d7-ecea-4669-84fd-4322f1dc791a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918209544354","ivr_completed_at":"2026-07-27T04:41:05.419271"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:11:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 10:11:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8376 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:11:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"19532c06-8f69-4a7b-9a7b-4f9cdf9c6de2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:11:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:11:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:11:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8376
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:11:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:11:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"05a344d7-ecea-4669-84fd-4322f1dc791a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918209544354","ivr_completed_at":"2026-07-27T04:41:05.419271"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:11:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 10:11:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8376 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:11:10 [13.203.39.153][-][-][info][bolna] [analytics][working] Outbound call intent: <span class="hl">unknown</span> — lead 104
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/CampaignWebhookController.php:271
2026-07-27 10:11:21 [13.203.39.153][-][-][info][bolna] [Bolna CurrentDate] Returned — date: '2026-07-27', day: 'Monday'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2539
2026-07-27 10:11:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f88f46b1-1dad-4f90-a66f-22312df69583","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":9.59,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:11:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:11:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:11:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8375
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:11:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919983753603' normalized='9983753603' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:11:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919983753603"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:11:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-27 10:11:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8375 | status: call-disconnected | ivr_option: Outbound Followup | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:11:26 [13.203.39.153][-][-][info][bolna] [Bolna SearchDoctor] doctor: 'Mahesh Kunheri', date_raw: '2026-07-27', check_date: '2026-07-27'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1988
2026-07-27 10:11:26 [13.203.39.153][-][-][info][bolna] [knowledge][working] Word match "<span class="hl">mahesh</span>" → Dr. Mahesh Kulhari
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1811
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1993
2026-07-27 10:11:26 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 9, check_date: '2026-07-27', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2113
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2015
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2005
2026-07-27 10:11:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f88f46b1-1dad-4f90-a66f-22312df69583","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":56,"total_cost":6,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0936
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:11:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f88f46b1-1dad-4f90-a66f-22312df69583
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:11:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:11:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8375
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:11:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919983753603' normalized='9983753603' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:11:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8375 | status: completed | ivr_option: Outbound Followup | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:12:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"19532c06-8f69-4a7b-9a7b-4f9cdf9c6de2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":6.23,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  ma'am \u092e\u0941\u091d\u0947 \u092a\u0941\u091b \u0930\u0939\u0947
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:12:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:12:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:12:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8376
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:12:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:12:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"05a344d7-ecea-4669-84fd-4322f1dc791a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918209544354","ivr_completed_at":"2026-07-27T04:41:05.419271"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:12:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 10:12:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-27 10:12:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8376 | status: call-disconnected | ivr_option: Appointment Booking | source: Website | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:12:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"19532c06-8f69-4a7b-9a7b-4f9cdf9c6de2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":72,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  ma'am \u092e\u0941\u091d\u0947 \u092a\u0941\u091b \u0930\u0939\u0947 \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:12:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/19532c06-8f69-4a7b-9a7b-4f9cdf9c6de2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:12:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:12:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8376
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:12:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:12:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8376 | status: completed | ivr_option: Appointment Booking | source: Website | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f88f46b1-1dad-4f90-a66f-22312df69583","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":56.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"19532c06-8f69-4a7b-9a7b-4f9cdf9c6de2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":72.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b59ce2dd-2322-4c6a-9b1f-9bdc79789f37","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919968525
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: b59ce2dd-2322-4c6a-9b1f-9bdc79789f37
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 10:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8377 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f88f46b1-1dad-4f90-a66f-22312df69583","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":56.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:20:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b59ce2dd-2322-4c6a-9b1f-9bdc79789f37","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:20:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b59ce2dd-2322-4c6a-9b1f-9bdc79789f37","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:20:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:20:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:20:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8377
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:20:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:20:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"04cac050-7786-4e3d-a28d-c0c5896907d3","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919968525399","ivr_completed_at":"2026-07-27T04:50:23.507557"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:20:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 10:20:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8377 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:20:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b59ce2dd-2322-4c6a-9b1f-9bdc79789f37","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:20:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:20:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:20:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8377
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:20:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:20:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"04cac050-7786-4e3d-a28d-c0c5896907d3","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919968525399","ivr_completed_at":"2026-07-27T04:50:23.507557"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:20:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 10:20:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8377 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:20:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1f7f4c66-18e8-48b3-a9ff-068e47e82203","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917566425
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:20:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:20:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:20:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 1f7f4c66-18e8-48b3-a9ff-068e47e82203
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 10:20:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:20:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:20:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:20:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8378 | status: ringing | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:20:45 [13.203.39.153][-][-][info][bolna] [Bolna SearchDoctor] doctor: 'Rajesh Kumar Pandey', date_raw: 'कल', check_date: '2026-07-28'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1988
2026-07-27 10:20:45 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Rajesh Kumar Pandey</span>" →  Dr. Rajesh Kumar Pandey
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1694
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1993
2026-07-27 10:20:45 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 1, check_date: '2026-07-28', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2113
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2015
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2005
2026-07-27 10:20:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1f7f4c66-18e8-48b3-a9ff-068e47e82203","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:20:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:20:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:20:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8378
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:20:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:20:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:20:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:20:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8378 | status: call-disconnected | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:21:13 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Rajesh Kumar Pandey', date: 'कल', preferred_time: '11:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:115
2026-07-27 10:21:13 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-28'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:127
2026-07-27 10:21:13 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Rajesh Kumar Pandey</span>" →  Dr. Rajesh Kumar Pandey
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1694
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-27 10:21:13 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Rajesh Kumar Pandey' → 1 found:  Dr. Rajesh Kumar Pandey
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:163
2026-07-27 10:21:13 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '11:00 AM' → '11:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:235
2026-07-27 10:21:25 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'Rupali Ajjobad', phone: '9968525399', doctor_id: 1, date: '2026-07-28', time: '11:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:321
2026-07-27 10:21:25 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '11:00 AM' → '11:00 AM' → '11:00'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:346
2026-07-27 10:21:26 [13.203.39.153][-][-][info][bolna] [escalation][alert] <span class="red">SMS delivery failed</span> — provider rejected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/SmsService.php:255
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/SmsService.php:115
2026-07-27 10:21:26 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-11AA48 — Rupali Ajjobad with  Dr. Rajesh Kumar Pandey on 2026-07-28 at 11:00 AM | call_source: Website
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:405
2026-07-27 10:21:26 [13.203.39.153][-][-][info][bolna] [inbound][working] Booked <span class="hl">FBX-11AA48</span> —  Dr. Rajesh Kumar Pandey on 28 Jul 11:00 AM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:412
2026-07-27 10:21:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1f7f4c66-18e8-48b3-a9ff-068e47e82203","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":593,"output":51}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:21:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:21:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:21:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8378
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:21:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:21:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:21:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:21:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8378 | status: completed | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:22:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b59ce2dd-2322-4c6a-9b1f-9bdc79789f37","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":18.5,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:22:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:22:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:22:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8377
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:22:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:22:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"04cac050-7786-4e3d-a28d-c0c5896907d3","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919968525399","ivr_completed_at":"2026-07-27T04:50:23.507557"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:22:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 10:22:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-27 10:22:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-11AA48
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:746
2026-07-27 10:22:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8377 | status: call-disconnected | ivr_option: Appointment Booking | source: Website | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:22:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b59ce2dd-2322-4c6a-9b1f-9bdc79789f37","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":123,"total_cost":15,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:22:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b59ce2dd-2322-4c6a-9b1f-9bdc79789f37
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:22:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:22:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8377
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:22:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:22:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8377 | status: completed | ivr_option: Appointment Booking | source: Website | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f88f46b1-1dad-4f90-a66f-22312df69583","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":56.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b59ce2dd-2322-4c6a-9b1f-9bdc79789f37","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":123.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:25:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7221cbdc-683f-4636-be02-7fd4b2c9523d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919462665
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:25:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:25:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:25:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 7221cbdc-683f-4636-be02-7fd4b2c9523d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 10:25:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:25:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:25:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:25:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8379 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:25:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7221cbdc-683f-4636-be02-7fd4b2c9523d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:25:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:25:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:25:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8379
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:25:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:25:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"9db149ca-aa41-4013-82b2-2ddf00294dc7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919462665141","ivr_completed_at":"2026-07-27T04:55:51.669703"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:25:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 10:25:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8379 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:25:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7221cbdc-683f-4636-be02-7fd4b2c9523d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:25:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:25:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:25:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8379
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:25:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:25:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"9db149ca-aa41-4013-82b2-2ddf00294dc7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919462665141","ivr_completed_at":"2026-07-27T04:55:51.669703"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:25:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 10:25:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8379 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:26:05 [13.203.39.153][-][-][info][bolna] [Bolna SearchDoctor] doctor: 'Naman Singhal', date_raw: '', check_date: '2026-07-27'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1988
2026-07-27 10:26:05 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Naman Singhal</span>" → Dr. Naman Singhal
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1694
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1993
2026-07-27 10:26:05 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 11, check_date: '2026-07-27', is_on_leave: true
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2113
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2015
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2005
2026-07-27 10:26:23 [13.203.39.153][-][-][info][bolna] [Bolna SearchDoctor] doctor: 'Naman Singhal', date_raw: '2026-07-28', check_date: '2026-07-28'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1988
2026-07-27 10:26:23 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Naman Singhal</span>" → Dr. Naman Singhal
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1694
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1993
2026-07-27 10:26:23 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 11, check_date: '2026-07-28', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2113
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2015
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2005
2026-07-27 10:26:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7221cbdc-683f-4636-be02-7fd4b2c9523d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":12.71,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092f\u0939 doctor \u0928\u092e\u0928 \u0938\u093f\u0902\u0918\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:26:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:26:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:26:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8379
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:26:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:26:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"9db149ca-aa41-4013-82b2-2ddf00294dc7","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919462665141","ivr_completed_at":"2026-07-27T04:55:51.669703"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:26:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 10:26:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-27 10:26:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8379 | status: call-disconnected | ivr_option: Appointment Booking | source: Website | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:27:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7221cbdc-683f-4636-be02-7fd4b2c9523d","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":74,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092f\u0939 doctor \u0928\u092e\u0928 \u0938\u093f\u0902\u0918\u0932 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:27:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7221cbdc-683f-4636-be02-7fd4b2c9523d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:27:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:27:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8379
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:27:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:27:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8379 | status: completed | ivr_option: Appointment Booking | source: Website | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:29:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6adaa0ef-961b-445e-bd12-e01581fe6155","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918107081
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:29:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:29:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:29:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 6adaa0ef-961b-445e-bd12-e01581fe6155
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 10:29:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:29:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:29:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:29:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8380 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:29:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6adaa0ef-961b-445e-bd12-e01581fe6155","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:29:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:29:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:29:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8380
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:29:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:29:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6b630c62-39d5-424c-b786-a0fca3854939","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918107081045","ivr_completed_at":"2026-07-27T04:59:28.760703"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:29:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 10:29:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8380 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:29:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6adaa0ef-961b-445e-bd12-e01581fe6155","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:29:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:29:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:29:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8380
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:29:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:29:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6b630c62-39d5-424c-b786-a0fca3854939","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918107081045","ivr_completed_at":"2026-07-27T04:59:28.760703"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:29:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 10:29:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8380 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:30:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917566425555 HTTP:200 response:{"status":"queued","message":"done","execution_id":"d0ffdad6-46c1-41f3-bd54-e9a73ccefc51","run_id":"d0ffdad6-46c1-41f3-bd54-e9a73ccefc51"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-27 10:30:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d0ffdad6-46c1-41f3-bd54-e9a73ccefc51","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:30:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:30:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:30:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: d0ffdad6-46c1-41f3-bd54-e9a73ccefc51
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 10:30:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917566425555' normalized='7566425555' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:30:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917566425555"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:30:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:30:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8381 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:30:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"28497ae7-775a-44ca-bdf9-0c35e07afebb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919694458
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:30:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:30:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:30:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 28497ae7-775a-44ca-bdf9-0c35e07afebb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 10:30:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:30:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:30:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:30:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8382 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d0ffdad6-46c1-41f3-bd54-e9a73ccefc51","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8381
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917566425555' normalized='7566425555' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917566425555"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:30:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8381 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:30:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d0ffdad6-46c1-41f3-bd54-e9a73ccefc51","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:30:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:30:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:30:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8381
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:30:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917566425555' normalized='7566425555' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:30:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917566425555"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:30:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:30:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8381 | status: in-progress | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d0ffdad6-46c1-41f3-bd54-e9a73ccefc51","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"28497ae7-775a-44ca-bdf9-0c35e07afebb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:30:20 [13.203.39.153][-][-][info][bolna] [Bolna SearchDoctor] doctor: 'Arun Sharma', date_raw: '', check_date: '2026-07-27'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1988
2026-07-27 10:30:20 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Arun Sharma</span>" → Dr. Arun Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1694
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1993
2026-07-27 10:30:20 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 3, check_date: '2026-07-27', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2113
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2015
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2005
2026-07-27 10:30:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d0ffdad6-46c1-41f3-bd54-e9a73ccefc51","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.15,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:30:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:30:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:30:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8381
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:30:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917566425555' normalized='7566425555' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:30:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917566425555"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:30:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-27 10:30:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8381 | status: call-disconnected | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:30:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"28497ae7-775a-44ca-bdf9-0c35e07afebb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:30:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:30:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:30:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8382
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:30:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:30:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"995d980b-e246-47e9-b8dc-7d2c90dd480e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919694458309","ivr_completed_at":"2026-07-27T05:00:31.546970"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:30:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 10:30:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8382 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:30:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"28497ae7-775a-44ca-bdf9-0c35e07afebb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:30:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:30:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:30:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8382
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:30:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:30:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"995d980b-e246-47e9-b8dc-7d2c90dd480e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919694458309","ivr_completed_at":"2026-07-27T05:00:31.546970"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:30:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 10:30:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8382 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:30:42 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Arun Sharma', date: 'मंगलवार', preferred_time: '10:30 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:115
2026-07-27 10:30:42 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-28'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:127
2026-07-27 10:30:42 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Arun Sharma</span>" → Dr. Arun Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1694
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-27 10:30:42 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Arun Sharma' → 1 found: Dr. Arun Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:163
2026-07-27 10:30:42 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '10:30 AM' → '10:30 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:235
2026-07-27 10:30:54 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'Sir', phone: '8107081045', doctor_id: 3, date: '2026-07-28', time: '10:30 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:321
2026-07-27 10:30:54 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '10:30 AM' → '10:30 AM' → '10:30'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:346
2026-07-27 10:30:55 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-E845D3 — Sir with Dr. Arun Sharma on 2026-07-28 at 10:30 AM | call_source: Website
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:405
2026-07-27 10:30:55 [13.203.39.153][-][-][info][bolna] [inbound][working] Booked <span class="hl">FBX-E845D3</span> — Dr. Arun Sharma on 28 Jul 10:30 AM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:412
2026-07-27 10:31:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6adaa0ef-961b-445e-bd12-e01581fe6155","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":16.26,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 appointment book \u0915\u0930\u0935\u093e\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:31:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:31:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:31:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8380
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:31:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:31:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6b630c62-39d5-424c-b786-a0fca3854939","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918107081045","ivr_completed_at":"2026-07-27T04:59:28.760703"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:31:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 10:31:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-27 10:31:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-E845D3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:746
2026-07-27 10:31:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8380 | status: call-disconnected | ivr_option: Appointment Booking | source: Website | flag: appointment_booked | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:31:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d0ffdad6-46c1-41f3-bd54-e9a73ccefc51","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":10,"total_cost":3,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0936
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:31:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d0ffdad6-46c1-41f3-bd54-e9a73ccefc51
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:31:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:31:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8381
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:31:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917566425555' normalized='7566425555' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:31:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917566425555"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:31:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-27 10:31:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8381 | status: completed | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:31:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"28497ae7-775a-44ca-bdf9-0c35e07afebb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":7.95,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  doctor \u0928\u0947\u0939\u093e \u0936\u0930\u094d\u092e\u093e \u091
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:31:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:31:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:31:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8382
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:31:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:31:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"995d980b-e246-47e9-b8dc-7d2c90dd480e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919694458309","ivr_completed_at":"2026-07-27T05:00:31.546970"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:31:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 10:31:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-27 10:31:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8382 | status: call-disconnected | ivr_option: Appointment Booking | source: Website | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:31:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6adaa0ef-961b-445e-bd12-e01581fe6155","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":121,"total_cost":15,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 appointment book \u0915\u0930\u0935\u093e\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:31:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6adaa0ef-961b-445e-bd12-e01581fe6155
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:31:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:31:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8380
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:31:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:31:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8380 | status: completed | ivr_option: Appointment Booking | source: Website | flag: appointment_booked | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:32:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"797757ad-3249-431f-bbbe-0f23fcc2a550","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919649708
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:32:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:32:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:32:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 797757ad-3249-431f-bbbe-0f23fcc2a550
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 10:32:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:32:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:32:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:32:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8383 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:32:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"28497ae7-775a-44ca-bdf9-0c35e07afebb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":73,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  doctor \u0928\u0947\u0939\u093e \u0936\u0930\u094d\u092e\u093e \u0915\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:32:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/28497ae7-775a-44ca-bdf9-0c35e07afebb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:32:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:32:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8382
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:32:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:32:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8382 | status: completed | ivr_option: Appointment Booking | source: Website | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:32:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"797757ad-3249-431f-bbbe-0f23fcc2a550","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:32:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:32:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:32:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8383
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:32:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:32:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c537f25b-14da-4128-9e07-6ba07ceb24a8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919649708821","ivr_completed_at":"2026-07-27T05:02:22.552733"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:32:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 10:32:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8383 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:32:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"797757ad-3249-431f-bbbe-0f23fcc2a550","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:32:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:32:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:32:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8383
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:32:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:32:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c537f25b-14da-4128-9e07-6ba07ceb24a8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919649708821","ivr_completed_at":"2026-07-27T05:02:22.552733"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:32:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 10:32:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8383 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:33:11 [13.203.39.153][-][-][info][bolna] [Bolna SearchDoctor] doctor: 'Gastroenterology', date_raw: '', check_date: '2026-07-27'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1988
2026-07-27 10:33:11 [13.203.39.153][-][-][info][bolna] [knowledge][working] Speciality match "<span class="hl">Gastroenterology</span>" → Gastroenterology
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1793
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1993
2026-07-27 10:33:11 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 18, check_date: '2026-07-27', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2113
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2015
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2005
2026-07-27 10:33:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"797757ad-3249-431f-bbbe-0f23fcc2a550","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":14.35,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:33:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:33:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:33:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8383
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:33:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:33:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c537f25b-14da-4128-9e07-6ba07ceb24a8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919649708821","ivr_completed_at":"2026-07-27T05:02:22.552733"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:33:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 10:33:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-27 10:33:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8383 | status: call-disconnected | ivr_option: Appointment Booking | source: Website | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:34:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"797757ad-3249-431f-bbbe-0f23fcc2a550","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":92,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u091
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:34:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/797757ad-3249-431f-bbbe-0f23fcc2a550
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:34:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:34:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8383
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:34:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:34:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8383 | status: completed | ivr_option: Appointment Booking | source: Website | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d0ffdad6-46c1-41f3-bd54-e9a73ccefc51","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":10.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"797757ad-3249-431f-bbbe-0f23fcc2a550","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":92.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:39:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"17d846af-66ef-4555-8b60-3be7f8438d53","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918209833
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:39:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:39:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:39:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 17d846af-66ef-4555-8b60-3be7f8438d53
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 10:39:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:39:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:39:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:39:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8384 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:40:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"17d846af-66ef-4555-8b60-3be7f8438d53","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:40:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:40:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:40:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8384
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:40:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:40:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"77bc3c22-32a7-4f7e-b64a-dd04e0d47d5b","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918209833465","ivr_completed_at":"2026-07-27T05:09:59.943981"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:40:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 10:40:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8384 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:40:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"17d846af-66ef-4555-8b60-3be7f8438d53","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:40:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:40:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:40:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8384
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:40:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:40:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"77bc3c22-32a7-4f7e-b64a-dd04e0d47d5b","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918209833465","ivr_completed_at":"2026-07-27T05:09:59.943981"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:40:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 10:40:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8384 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d0ffdad6-46c1-41f3-bd54-e9a73ccefc51","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":10.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"17d846af-66ef-4555-8b60-3be7f8438d53","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:40:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"17d846af-66ef-4555-8b60-3be7f8438d53","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":1.9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u0915
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:40:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:40:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:40:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8384
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:40:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:40:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"77bc3c22-32a7-4f7e-b64a-dd04e0d47d5b","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918209833465","ivr_completed_at":"2026-07-27T05:09:59.943981"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:40:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 10:40:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8384 | status: call-disconnected | ivr_option: Appointment & General | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:40:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"53322c71-270c-4395-b01d-ffebc4bd2f44","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918306660
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:40:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:40:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:40:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 53322c71-270c-4395-b01d-ffebc4bd2f44
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 10:40:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:40:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:40:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:40:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8385 | status: ringing | ivr_option: No input | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:40:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"53322c71-270c-4395-b01d-ffebc4bd2f44","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:40:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:40:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:40:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8385
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:40:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:40:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:40:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:40:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8385 | status: call-disconnected | ivr_option: No input | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:41:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"17d846af-66ef-4555-8b60-3be7f8438d53","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":41,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u0915\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:41:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/17d846af-66ef-4555-8b60-3be7f8438d53
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:41:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:41:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8384
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:41:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:41:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"77bc3c22-32a7-4f7e-b64a-dd04e0d47d5b","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918209833465","ivr_completed_at":"2026-07-27T05:09:59.943981"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:41:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 10:41:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-27 10:41:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8384 | status: completed | ivr_option: General Queries | source: Website | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:41:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0371ccc7-70ac-4840-8ffd-3e1dce9e7c9f","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918306660
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:41:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:41:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:41:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 0371ccc7-70ac-4840-8ffd-3e1dce9e7c9f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 10:41:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:41:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:41:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:41:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8386 | status: ringing | ivr_option: No input | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:41:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0371ccc7-70ac-4840-8ffd-3e1dce9e7c9f","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:41:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:41:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:41:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8386
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:41:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:41:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:41:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:41:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8386 | status: call-disconnected | ivr_option: No input | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:42:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"53322c71-270c-4395-b01d-ffebc4bd2f44","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":594,"output":49}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:42:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:42:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:42:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8385
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:42:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:42:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:42:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:42:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8385 | status: completed | ivr_option: No input | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:42:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3165dcba-4011-4e7b-9df0-ff2b5778304a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919983735
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:42:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:42:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:42:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 3165dcba-4011-4e7b-9df0-ff2b5778304a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 10:42:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:42:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:42:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:42:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8387 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:43:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3165dcba-4011-4e7b-9df0-ff2b5778304a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:43:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:43:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:43:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8387
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:43:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:43:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"27c4b4b5-dfa5-4834-bc41-a5470c0b6a57","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919983735526","ivr_completed_at":"2026-07-27T05:13:07.980284"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:43:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 10:43:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8387 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:43:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3165dcba-4011-4e7b-9df0-ff2b5778304a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:43:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:43:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:43:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8387
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:43:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:43:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"27c4b4b5-dfa5-4834-bc41-a5470c0b6a57","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919983735526","ivr_completed_at":"2026-07-27T05:13:07.980284"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:43:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 10:43:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8387 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:43:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0371ccc7-70ac-4840-8ffd-3e1dce9e7c9f","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":597,"output":49}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:43:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:43:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:43:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8386
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:43:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:43:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:43:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:43:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8386 | status: completed | ivr_option: No input | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:44:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3165dcba-4011-4e7b-9df0-ff2b5778304a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":6.75,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:44:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:44:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:44:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8387
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:44:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:44:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"27c4b4b5-dfa5-4834-bc41-a5470c0b6a57","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919983735526","ivr_completed_at":"2026-07-27T05:13:07.980284"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:44:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 10:44:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8387 | status: call-disconnected | ivr_option: Appointment & General | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:44:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3165dcba-4011-4e7b-9df0-ff2b5778304a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":73,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:44:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3165dcba-4011-4e7b-9df0-ff2b5778304a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:44:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:44:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8387
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:44:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:44:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"27c4b4b5-dfa5-4834-bc41-a5470c0b6a57","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919983735526","ivr_completed_at":"2026-07-27T05:13:07.980284"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:44:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 10:44:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-27 10:44:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8387 | status: completed | ivr_option: General Queries | source: Website | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d0ffdad6-46c1-41f3-bd54-e9a73ccefc51","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":10.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"3165dcba-4011-4e7b-9df0-ff2b5778304a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":73.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:49:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9e32c023-c379-4d81-9c59-fe8d5a40efeb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919887720
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:49:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:49:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:49:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 9e32c023-c379-4d81-9c59-fe8d5a40efeb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 10:49:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:49:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:49:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:49:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8388 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:50:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918306660592 HTTP:200 response:{"status":"queued","message":"done","execution_id":"7483d28a-4e73-4a3c-a751-45e8ce63707d","run_id":"7483d28a-4e73-4a3c-a751-45e8ce63707d"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-27 10:50:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918306660592 HTTP:200 response:{"status":"queued","message":"done","execution_id":"3fd05446-aa6b-4875-a706-95e34135281e","run_id":"3fd05446-aa6b-4875-a706-95e34135281e"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-27 10:50:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919887720015 HTTP:200 response:{"status":"queued","message":"done","execution_id":"fda9dc0b-7db1-4c73-ab54-baef2215c804","run_id":"fda9dc0b-7db1-4c73-ab54-baef2215c804"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-27 10:50:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7483d28a-4e73-4a3c-a751-45e8ce63707d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:50:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:50:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:50:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 7483d28a-4e73-4a3c-a751-45e8ce63707d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 10:50:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918306660592' normalized='8306660592' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:50:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918306660592"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:50:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:50:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8389 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:50:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3fd05446-aa6b-4875-a706-95e34135281e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:50:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:50:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:50:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8391
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:50:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918306660592' normalized='8306660592' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:50:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918306660592"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:50:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:50:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8391 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:50:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fda9dc0b-7db1-4c73-ab54-baef2215c804","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:50:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:50:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:50:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8390
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:50:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919887720015' normalized='9887720015' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:50:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919887720015"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:50:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:50:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8390 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:50:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7483d28a-4e73-4a3c-a751-45e8ce63707d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:50:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:50:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:50:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8389
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:50:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918306660592' normalized='8306660592' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:50:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918306660592"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:50:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:50:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8389 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:50:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3fd05446-aa6b-4875-a706-95e34135281e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:50:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:50:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:50:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8391
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:50:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918306660592' normalized='8306660592' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:50:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918306660592"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:50:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:50:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8391 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:50:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fda9dc0b-7db1-4c73-ab54-baef2215c804","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:50:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:50:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:50:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8390
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:50:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919887720015' normalized='9887720015' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:50:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919887720015"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:50:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:50:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8390 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"fda9dc0b-7db1-4c73-ab54-baef2215c804","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"9e32c023-c379-4d81-9c59-fe8d5a40efeb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:50:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fda9dc0b-7db1-4c73-ab54-baef2215c804","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:50:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:50:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:50:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8390
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:50:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919887720015' normalized='9887720015' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:50:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919887720015"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:50:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:50:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8390 | status: in-progress | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:50:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3fd05446-aa6b-4875-a706-95e34135281e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:50:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:50:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:50:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8391
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:50:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918306660592' normalized='8306660592' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:50:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918306660592"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:50:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:50:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8391 | status: busy | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:50:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9e32c023-c379-4d81-9c59-fe8d5a40efeb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:50:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:50:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:50:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8388
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:50:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:50:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:50:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:50:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8388 | status: call-disconnected | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:50:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c38c9d7a-e0d9-4a1f-8c1f-dbecefb3ad7b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917378059
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:50:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:50:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:50:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: c38c9d7a-e0d9-4a1f-8c1f-dbecefb3ad7b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 10:50:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:50:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:50:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:50:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8392 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:51:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"41747198-e0bc-467c-b59f-eb63910b81a6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917285054
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:51:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:51:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:51:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 41747198-e0bc-467c-b59f-eb63910b81a6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 10:51:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:51:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:51:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:51:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8393 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:51:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7483d28a-4e73-4a3c-a751-45e8ce63707d","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:51:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:51:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: no-answer
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:51:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8389
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:51:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918306660592' normalized='8306660592' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:51:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918306660592"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:51:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:51:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8389 | status: no-answer | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:51:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"41747198-e0bc-467c-b59f-eb63910b81a6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:51:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:51:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:51:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8393
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:51:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:51:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5ae40da6-3afa-4523-8a4c-4a9ca1248e1a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917285054221","ivr_completed_at":"2026-07-27T05:21:11.577543"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:51:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 10:51:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8393 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:51:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"41747198-e0bc-467c-b59f-eb63910b81a6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:51:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:51:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:51:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8393
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:51:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:51:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5ae40da6-3afa-4523-8a4c-4a9ca1248e1a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917285054221","ivr_completed_at":"2026-07-27T05:21:11.577543"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:51:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 10:51:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8393 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:51:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c38c9d7a-e0d9-4a1f-8c1f-dbecefb3ad7b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:51:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:51:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:51:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8392
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:51:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:51:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"adffe9f2-5ad1-4dff-8d8f-623441943b76","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917378059819","ivr_completed_at":"2026-07-27T05:21:13.792869"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:51:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 10:51:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8392 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:51:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c38c9d7a-e0d9-4a1f-8c1f-dbecefb3ad7b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:51:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:51:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:51:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8392
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:51:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:51:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"adffe9f2-5ad1-4dff-8d8f-623441943b76","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917378059819","ivr_completed_at":"2026-07-27T05:21:13.792869"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:51:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 10:51:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8392 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:51:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"41747198-e0bc-467c-b59f-eb63910b81a6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.41,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:51:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:51:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:51:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8393
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:51:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:51:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5ae40da6-3afa-4523-8a4c-4a9ca1248e1a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917285054221","ivr_completed_at":"2026-07-27T05:21:11.577543"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:51:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 10:51:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8393 | status: call-disconnected | ivr_option: Appointment & General | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:51:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9e32c023-c379-4d81-9c59-fe8d5a40efeb","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"output":67}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:51:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:51:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:51:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8388
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:51:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:51:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:51:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 10:51:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8388 | status: completed | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:51:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c38c9d7a-e0d9-4a1f-8c1f-dbecefb3ad7b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.91,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0928\u0939\u0940\u0902 hr \u0938\u0947 \u092c\u093e\u0924 \u0915\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:51:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:51:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:51:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8392
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:51:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:51:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"adffe9f2-5ad1-4dff-8d8f-623441943b76","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917378059819","ivr_completed_at":"2026-07-27T05:21:13.792869"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:51:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 10:51:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8392 | status: call-disconnected | ivr_option: Appointment & General | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:52:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"41747198-e0bc-467c-b59f-eb63910b81a6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":31,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:52:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/41747198-e0bc-467c-b59f-eb63910b81a6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:52:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:52:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8393
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:52:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:52:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5ae40da6-3afa-4523-8a4c-4a9ca1248e1a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917285054221","ivr_completed_at":"2026-07-27T05:21:11.577543"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:52:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 10:52:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8393 | status: completed | ivr_option: Appointment & General | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:53:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c38c9d7a-e0d9-4a1f-8c1f-dbecefb3ad7b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":48,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0928\u0939\u0940\u0902 hr \u0938\u0947 \u092c\u093e\u0924 \u0915\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:53:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c38c9d7a-e0d9-4a1f-8c1f-dbecefb3ad7b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:53:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:53:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8392
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:53:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:53:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"adffe9f2-5ad1-4dff-8d8f-623441943b76","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917378059819","ivr_completed_at":"2026-07-27T05:21:13.792869"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:53:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 10:53:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-27 10:53:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8392 | status: completed | ivr_option: General Queries | source: Website | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:53:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fda9dc0b-7db1-4c73-ab54-baef2215c804","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":47.58,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:53:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:53:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:53:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8390
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:53:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919887720015' normalized='9887720015' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:53:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919887720015"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 10:53:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-27 10:53:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8390 | status: call-disconnected | ivr_option: Outbound Followup | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 10:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"fda9dc0b-7db1-4c73-ab54-baef2215c804","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":47.58,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c38c9d7a-e0d9-4a1f-8c1f-dbecefb3ad7b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":48.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 10:55:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fda9dc0b-7db1-4c73-ab54-baef2215c804","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":206,"total_cost":21,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 10:55:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fda9dc0b-7db1-4c73-ab54-baef2215c804
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 10:55:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 10:55:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8390
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 10:55:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919887720015' normalized='9887720015' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 10:55:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8390 | status: completed | ivr_option: Outbound Followup | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 11:00:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917285054221 HTTP:200 response:{"status":"queued","message":"done","execution_id":"f35c7f52-548a-4b47-aa8f-ab425a1f523b","run_id":"f35c7f52-548a-4b47-aa8f-ab425a1f523b"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-27 11:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f35c7f52-548a-4b47-aa8f-ab425a1f523b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 11:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 11:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 11:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: f35c7f52-548a-4b47-aa8f-ab425a1f523b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 11:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917285054221' normalized='7285054221' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 11:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917285054221"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 11:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 11:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8394 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 11:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f35c7f52-548a-4b47-aa8f-ab425a1f523b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 11:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 11:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 11:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8394
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 11:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917285054221' normalized='7285054221' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 11:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917285054221"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 11:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 11:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8394 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 11:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f35c7f52-548a-4b47-aa8f-ab425a1f523b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c38c9d7a-e0d9-4a1f-8c1f-dbecefb3ad7b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":48.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f35c7f52-548a-4b47-aa8f-ab425a1f523b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 11:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 11:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 11:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8394
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 11:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917285054221' normalized='7285054221' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 11:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917285054221"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 11:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 11:00:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8394 | status: in-progress | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 11:00:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f35c7f52-548a-4b47-aa8f-ab425a1f523b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.18,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 11:00:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 11:00:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 11:00:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8394
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 11:00:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917285054221' normalized='7285054221' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 11:00:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917285054221"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 11:00:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-27 11:00:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8394 | status: call-disconnected | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 11:01:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f35c7f52-548a-4b47-aa8f-ab425a1f523b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":29,"total_cost":3,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0936
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 11:01:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f35c7f52-548a-4b47-aa8f-ab425a1f523b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 11:01:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 11:01:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8394
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 11:01:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917285054221' normalized='7285054221' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 11:01:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917285054221"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 11:01:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-27 11:01:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8394 | status: completed | ivr_option: Outbound Followup | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 11:02:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"28932d66-ffcd-4700-bde6-e03fc50df393","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919636431
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 11:02:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 11:02:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 11:02:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 28932d66-ffcd-4700-bde6-e03fc50df393
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 11:02:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 11:02:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 11:02:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 11:02:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8395 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 11:03:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5a544e5d-a2ee-4972-890c-9f1568b63cfc","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919079695
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 11:03:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 11:03:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 11:03:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 5a544e5d-a2ee-4972-890c-9f1568b63cfc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 11:03:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 11:03:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 11:03:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 11:03:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8396 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 11:03:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"28932d66-ffcd-4700-bde6-e03fc50df393","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 11:03:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 11:03:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 11:03:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8395
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 11:03:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 11:03:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"92036f93-32d9-483a-bbaa-42010fbc0147","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919636431000","ivr_completed_at":"2026-07-27T05:33:18.619877"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 11:03:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 11:03:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8395 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 11:03:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"28932d66-ffcd-4700-bde6-e03fc50df393","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 11:03:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 11:03:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 11:03:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8395
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 11:03:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 11:03:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"92036f93-32d9-483a-bbaa-42010fbc0147","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919636431000","ivr_completed_at":"2026-07-27T05:33:18.619877"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 11:03:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 11:03:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8395 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 11:03:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5a544e5d-a2ee-4972-890c-9f1568b63cfc","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 11:03:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 11:03:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 11:03:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8396
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 11:03:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 11:03:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","call_sid":"55384e9f-67e3-4d1a-9720-0a62a2491ff0","timezone":"America\/Los_Angeles","call_reason":"Emergency","from_number":"+919079695536","ivr_completed_at":"2026-07-27T05:33:23.141846"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 11:03:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Emergency
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 11:03:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8396 | status: in-progress | ivr_option: Emergency | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 11:03:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5a544e5d-a2ee-4972-890c-9f1568b63cfc","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 11:03:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 11:03:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 11:03:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8396
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 11:03:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 11:03:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8396 | status: in-progress | ivr_option: Emergency | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 11:03:36 [13.203.39.153][-][-][info][bolna] [Bolna SearchDoctor] doctor: 'Akash Mathor', date_raw: '', check_date: '2026-07-27'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1988
2026-07-27 11:03:36 [13.203.39.153][-][-][info][bolna] [knowledge][warn] No match found for "<span class="hl">Akash Mathor</span>"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1913
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1993
2026-07-27 11:04:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5a544e5d-a2ee-4972-890c-9f1568b63cfc","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.1,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  ma'am \u0921\u093e\u0902\u091f \u0926\u093f\u0916\u093e\u0928\u0940 \u0925\u0940\nassistant:  \u092e\u0948\u0902 \u0938\u092e\u091d \u0930\u0939\u0940 \u0939\u0942
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 11:04:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 11:04:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 11:04:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8396
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 11:04:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 11:04:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8396 | status: call-disconnected | ivr_option: Emergency | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 11:04:56 [13.203.39.153][-][-][info][bolna] [Bolna SearchDoctor] doctor: 'Gastroenterology', date_raw: '', check_date: '2026-07-27'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1988
2026-07-27 11:04:56 [13.203.39.153][-][-][info][bolna] [knowledge][working] Speciality match "<span class="hl">Gastroenterology</span>" → Gastroenterology
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1793
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1993
2026-07-27 11:04:56 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 18, check_date: '2026-07-27', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2113
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2015
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2005
2026-07-27 11:05:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5a544e5d-a2ee-4972-890c-9f1568b63cfc","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":52,"total_cost":6,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  ma'am \u0921\u093e\u0902\u091f \u0926\u093f\u0916\u093e\u0928\u0940 \u0925\u0940\nassistant:  \u092e\u0948\u0902 \u0938\u092e\u091d \u0930\u0939\u0940 \u0939\u0942\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 11:05:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/5a544e5d-a2ee-4972-890c-9f1568b63cfc
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 11:05:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 11:05:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8396
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 11:05:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 11:05:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8396 | status: completed | ivr_option: Emergency | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 11:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f35c7f52-548a-4b47-aa8f-ab425a1f523b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":29.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"28932d66-ffcd-4700-bde6-e03fc50df393","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:05:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"28932d66-ffcd-4700-bde6-e03fc50df393","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":18.29,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  doctor  \u0906\u0915\u093e\u0936 \u092e\u0939\u0924\u094b\u0930  ga
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 11:05:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 11:05:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 11:05:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8395
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 11:05:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 11:05:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"92036f93-32d9-483a-bbaa-42010fbc0147","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919636431000","ivr_completed_at":"2026-07-27T05:33:18.619877"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 11:05:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 11:05:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-27 11:05:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8395 | status: call-disconnected | ivr_option: Appointment Booking | source: Website | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 11:06:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"28932d66-ffcd-4700-bde6-e03fc50df393","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":141,"total_cost":15,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  doctor  \u0906\u0915\u093e\u0936 \u092e\u0939\u0924\u094b\u0930  gas
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 11:06:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/28932d66-ffcd-4700-bde6-e03fc50df393
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 11:06:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 11:06:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8395
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 11:06:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 11:06:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8395 | status: completed | ivr_option: Appointment Booking | source: Website | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 11:06:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b2a9bf1e-d0ba-49de-b4ba-892bcd859090","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917737326
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 11:06:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 11:06:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 11:06:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: b2a9bf1e-d0ba-49de-b4ba-892bcd859090
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 11:06:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 11:06:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 11:06:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 11:06:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8397 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 11:07:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b2a9bf1e-d0ba-49de-b4ba-892bcd859090","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 11:07:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 11:07:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 11:07:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8397
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 11:07:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 11:07:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","call_sid":"8a30e76b-6df0-4369-9c93-5a426e12eeef","timezone":"America\/Los_Angeles","call_reason":"Emergency","from_number":"+917737326360","ivr_completed_at":"2026-07-27T05:37:05.652454"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 11:07:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Emergency
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 11:07:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8397 | status: in-progress | ivr_option: Emergency | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 11:07:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b2a9bf1e-d0ba-49de-b4ba-892bcd859090","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 11:07:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 11:07:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 11:07:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8397
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 11:07:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 11:07:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8397 | status: in-progress | ivr_option: Emergency | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 11:07:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b2a9bf1e-d0ba-49de-b4ba-892bcd859090","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":1.9,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  hello\nassistant:  \u0939\u0948\u0932\u094b, \u0915\u0943\u092a\u092f\u093e \u092c\u0924\u093e\u0907\u090f \u0915\u094d\u092f\u093e \u0939\u0941\u0906 \u0939\u0948
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 11:07:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 11:07:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 11:07:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8397
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 11:07:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 11:07:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8397 | status: call-disconnected | ivr_option: Emergency | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 11:08:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b2a9bf1e-d0ba-49de-b4ba-892bcd859090","agent_id":"fc870824-ef10-4be8-8576-f5794a4398aa","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":39,"total_cost":6,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  hello\nassistant:  \u0939\u0948\u0932\u094b, \u0915\u0943\u092a\u092f\u093e \u092c\u0924\u093e\u0907\u090f \u0915\u094d\u092f\u093e \u0939\u0941\u0906 \u0939\u0948?
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 11:08:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b2a9bf1e-d0ba-49de-b4ba-892bcd859090
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 11:08:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 11:08:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8397
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 11:08:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 11:08:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8397 | status: completed | ivr_option: Emergency | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 11:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f35c7f52-548a-4b47-aa8f-ab425a1f523b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":29.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:10:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"28932d66-ffcd-4700-bde6-e03fc50df393","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":141.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:12:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"30f23757-4583-4103-9ab3-d9f1751725b4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918619480
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 11:12:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 11:12:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 11:12:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 30f23757-4583-4103-9ab3-d9f1751725b4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 11:12:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 11:12:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 11:12:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 11:12:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8398 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 11:13:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"30f23757-4583-4103-9ab3-d9f1751725b4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 11:13:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 11:13:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 11:13:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8398
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 11:13:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 11:13:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 11:13:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 11:13:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8398 | status: call-disconnected | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 11:13:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"30f23757-4583-4103-9ab3-d9f1751725b4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"output":54}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 11:13:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 11:13:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 11:13:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8398
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 11:13:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 11:13:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 11:13:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 11:13:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8398 | status: completed | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 11:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"f35c7f52-548a-4b47-aa8f-ab425a1f523b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":29.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"30f23757-4583-4103-9ab3-d9f1751725b4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:20:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918619480213 HTTP:200 response:{"status":"queued","message":"done","execution_id":"ddf505ee-be45-4af9-b6bb-13c9dc5e9af6","run_id":"ddf505ee-be45-4af9-b6bb-13c9dc5e9af6"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-27 11:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ddf505ee-be45-4af9-b6bb-13c9dc5e9af6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 11:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 11:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 11:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: ddf505ee-be45-4af9-b6bb-13c9dc5e9af6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 11:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918619480213' normalized='8619480213' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 11:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918619480213"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 11:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 11:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8399 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 11:20:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ddf505ee-be45-4af9-b6bb-13c9dc5e9af6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 11:20:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 11:20:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 11:20:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8399
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 11:20:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918619480213' normalized='8619480213' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 11:20:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918619480213"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 11:20:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 11:20:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8399 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 11:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"ddf505ee-be45-4af9-b6bb-13c9dc5e9af6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"30f23757-4583-4103-9ab3-d9f1751725b4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:20:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ddf505ee-be45-4af9-b6bb-13c9dc5e9af6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 11:20:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 11:20:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 11:20:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8399
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 11:20:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918619480213' normalized='8619480213' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 11:20:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918619480213"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 11:20:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 11:20:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8399 | status: in-progress | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 11:21:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ddf505ee-be45-4af9-b6bb-13c9dc5e9af6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":6.48,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 11:21:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 11:21:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 11:21:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8399
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 11:21:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918619480213' normalized='8619480213' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 11:21:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918619480213"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 11:21:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-27 11:21:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8399 | status: call-disconnected | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 11:21:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ddf505ee-be45-4af9-b6bb-13c9dc5e9af6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":41,"total_cost":6,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0936
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 11:21:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ddf505ee-be45-4af9-b6bb-13c9dc5e9af6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 11:21:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 11:21:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8399
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 11:21:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918619480213' normalized='8619480213' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 11:21:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918619480213"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 11:21:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-27 11:21:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8399 | status: completed | ivr_option: Outbound Followup | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 11:25:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:25:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"ddf505ee-be45-4af9-b6bb-13c9dc5e9af6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"30f23757-4583-4103-9ab3-d9f1751725b4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:30:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7eae43a4-5768-431f-ab0d-730f14c7c893","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 11:30:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 11:30:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 11:30:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8373
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 11:30:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 11:30:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 11:30:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 11:30:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8373 | status: call-disconnected | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 11:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:30:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"ddf505ee-be45-4af9-b6bb-13c9dc5e9af6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:30:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"30f23757-4583-4103-9ab3-d9f1751725b4","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:32:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7eae43a4-5768-431f-ab0d-730f14c7c893","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"output":58}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 11:32:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 11:32:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 11:32:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8373
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 11:32:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 11:32:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 11:32:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 11:32:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8373 | status: completed | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 11:35:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:35:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"ddf505ee-be45-4af9-b6bb-13c9dc5e9af6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7eae43a4-5768-431f-ab0d-730f14c7c893","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"ddf505ee-be45-4af9-b6bb-13c9dc5e9af6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:40:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7eae43a4-5768-431f-ab0d-730f14c7c893","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"ddf505ee-be45-4af9-b6bb-13c9dc5e9af6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":41.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7eae43a4-5768-431f-ab0d-730f14c7c893","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:46:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a0b0fdf2-baa2-4694-b9fc-8792299f8f78","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919214818
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 11:46:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 11:46:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 11:46:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: a0b0fdf2-baa2-4694-b9fc-8792299f8f78
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 11:46:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 11:46:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 11:46:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 11:46:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8400 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 11:46:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a0b0fdf2-baa2-4694-b9fc-8792299f8f78","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 11:46:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 11:46:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 11:46:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8400
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 11:46:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 11:46:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 11:46:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 11:46:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8400 | status: call-disconnected | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 11:47:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a0b0fdf2-baa2-4694-b9fc-8792299f8f78","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"output":46}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 11:47:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 11:47:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 11:47:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8400
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 11:47:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 11:47:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 11:47:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 11:47:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8400 | status: completed | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 11:50:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919214818831 HTTP:200 response:{"status":"queued","message":"done","execution_id":"3d110a40-6baa-4c6c-a7de-fd410c934b97","run_id":"3d110a40-6baa-4c6c-a7de-fd410c934b97"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-27 11:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3d110a40-6baa-4c6c-a7de-fd410c934b97","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 11:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 11:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 11:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 3d110a40-6baa-4c6c-a7de-fd410c934b97
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 11:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919214818831' normalized='9214818831' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 11:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919214818831"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 11:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 11:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8401 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 11:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3d110a40-6baa-4c6c-a7de-fd410c934b97","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 11:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 11:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 11:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8401
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 11:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919214818831' normalized='9214818831' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 11:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919214818831"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 11:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 11:50:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8401 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 11:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3d110a40-6baa-4c6c-a7de-fd410c934b97","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a0b0fdf2-baa2-4694-b9fc-8792299f8f78","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:50:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3d110a40-6baa-4c6c-a7de-fd410c934b97","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 11:50:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 11:50:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 11:50:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8401
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 11:50:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919214818831' normalized='9214818831' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 11:50:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919214818831"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 11:50:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 11:50:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8401 | status: in-progress | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 11:50:43 [13.203.39.153][-][-][info][bolna] [Bolna SearchDoctor] doctor: 'Rajesh Kumar Pandey', date_raw: 'आज', check_date: '2026-07-27'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1988
2026-07-27 11:50:43 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Rajesh Kumar Pandey</span>" →  Dr. Rajesh Kumar Pandey
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1694
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1993
2026-07-27 11:50:43 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 1, check_date: '2026-07-27', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2113
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2015
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2005
2026-07-27 11:51:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3d110a40-6baa-4c6c-a7de-fd410c934b97","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":10.09,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 11:51:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 11:51:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 11:51:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8401
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 11:51:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919214818831' normalized='9214818831' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 11:51:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919214818831"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 11:51:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-27 11:51:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8401 | status: call-disconnected | ivr_option: Outbound Followup | source: Unknown | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 11:51:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3d110a40-6baa-4c6c-a7de-fd410c934b97","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":62,"total_cost":9,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0936
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 11:51:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3d110a40-6baa-4c6c-a7de-fd410c934b97
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 11:51:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 11:51:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8401
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 11:51:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919214818831' normalized='9214818831' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 11:51:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8401 | status: completed | ivr_option: Outbound Followup | source: Unknown | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 11:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3d110a40-6baa-4c6c-a7de-fd410c934b97","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":62.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 11:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a0b0fdf2-baa2-4694-b9fc-8792299f8f78","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3d110a40-6baa-4c6c-a7de-fd410c934b97","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":62.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:00:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a0b0fdf2-baa2-4694-b9fc-8792299f8f78","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:01:08 [13.203.39.153][-][-][info][bolna] [analytics][working] Outbound call intent: <span class="hl">unknown</span> — lead 123
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/CampaignWebhookController.php:271
2026-07-27 12:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3d110a40-6baa-4c6c-a7de-fd410c934b97","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":62.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a0b0fdf2-baa2-4694-b9fc-8792299f8f78","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:10:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3d110a40-6baa-4c6c-a7de-fd410c934b97","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":62.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:10:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a0b0fdf2-baa2-4694-b9fc-8792299f8f78","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:15:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:15:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3d110a40-6baa-4c6c-a7de-fd410c934b97","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":62.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:15:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a0b0fdf2-baa2-4694-b9fc-8792299f8f78","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:19:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"626d3306-1e27-471d-8433-4f6296ba96db","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918542912
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 12:19:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 12:19:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 12:19:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 626d3306-1e27-471d-8433-4f6296ba96db
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 12:19:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 12:19:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 12:19:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 12:19:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8402 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 12:19:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"626d3306-1e27-471d-8433-4f6296ba96db","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 12:19:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 12:19:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 12:19:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8402
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 12:19:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 12:19:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"02ecf46f-b9b2-492a-9b55-80a488a8b0fe","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918542912345","ivr_completed_at":"2026-07-27T06:49:53.844037"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 12:19:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 12:19:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8402 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 12:19:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"626d3306-1e27-471d-8433-4f6296ba96db","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 12:19:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 12:19:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 12:19:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8402
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 12:19:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 12:19:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"02ecf46f-b9b2-492a-9b55-80a488a8b0fe","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918542912345","ivr_completed_at":"2026-07-27T06:49:53.844037"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 12:19:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 12:19:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8402 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 12:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3d110a40-6baa-4c6c-a7de-fd410c934b97","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":62.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:20:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"626d3306-1e27-471d-8433-4f6296ba96db","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:22:25 [13.203.39.153][-][-][info][bolna] [Bolna CurrentDate] Returned — date: '2026-07-27', day: 'Monday'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2539
2026-07-27 12:22:42 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: '', date: '27 जुलाई 2026', preferred_time: '2:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:115
2026-07-27 12:23:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"626d3306-1e27-471d-8433-4f6296ba96db","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":36.38,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 \u0907\u0928 \u0932\u094b\u0917 normal off
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 12:23:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 12:23:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 12:23:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8402
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 12:23:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 12:23:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"02ecf46f-b9b2-492a-9b55-80a488a8b0fe","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918542912345","ivr_completed_at":"2026-07-27T06:49:53.844037"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 12:23:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 12:23:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-27 12:23:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8402 | status: call-disconnected | ivr_option: Appointment Booking | source: Website | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 12:23:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"626d3306-1e27-471d-8433-4f6296ba96db","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":210,"total_cost":21,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0941\u091d\u0947 \u0907\u0928 \u0932\u094b\u0917 normal offi
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 12:23:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/626d3306-1e27-471d-8433-4f6296ba96db
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 12:23:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 12:23:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8402
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 12:23:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 12:23:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8402 | status: completed | ivr_option: Appointment Booking | source: Website | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 12:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3d110a40-6baa-4c6c-a7de-fd410c934b97","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":62.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:25:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"626d3306-1e27-471d-8433-4f6296ba96db","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":210.0,"total_cost":21.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:28:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"97836fc6-9d4f-406d-9576-2f3ec565fcd5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919216032
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 12:28:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 12:28:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 12:28:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 97836fc6-9d4f-406d-9576-2f3ec565fcd5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 12:28:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 12:28:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 12:28:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 12:28:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8403 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 12:28:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"97836fc6-9d4f-406d-9576-2f3ec565fcd5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 12:28:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 12:28:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 12:28:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8403
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 12:28:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 12:28:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f7106d58-12bc-4866-bb76-5de1cbaf2856","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919216032469","ivr_completed_at":"2026-07-27T06:58:46.754231"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 12:28:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 12:28:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8403 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 12:28:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"97836fc6-9d4f-406d-9576-2f3ec565fcd5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 12:28:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 12:28:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 12:28:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8403
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 12:28:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 12:28:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f7106d58-12bc-4866-bb76-5de1cbaf2856","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919216032469","ivr_completed_at":"2026-07-27T06:58:46.754231"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 12:28:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 12:28:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8403 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 12:29:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"97836fc6-9d4f-406d-9576-2f3ec565fcd5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":1.6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u0915
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 12:29:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 12:29:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 12:29:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8403
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 12:29:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 12:29:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f7106d58-12bc-4866-bb76-5de1cbaf2856","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919216032469","ivr_completed_at":"2026-07-27T06:58:46.754231"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 12:29:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 12:29:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8403 | status: call-disconnected | ivr_option: Appointment & General | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 12:29:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"97836fc6-9d4f-406d-9576-2f3ec565fcd5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":32,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u0915\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 12:29:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/97836fc6-9d4f-406d-9576-2f3ec565fcd5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 12:29:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 12:29:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8403
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 12:29:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 12:29:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f7106d58-12bc-4866-bb76-5de1cbaf2856","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919216032469","ivr_completed_at":"2026-07-27T06:58:46.754231"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 12:29:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 12:29:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-27 12:29:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8403 | status: completed | ivr_option: General Queries | source: Website | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 12:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3d110a40-6baa-4c6c-a7de-fd410c934b97","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":62.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"97836fc6-9d4f-406d-9576-2f3ec565fcd5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":32.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:33:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7c98e7ab-bcb2-4a3c-ad2d-59f17ed21947","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919829518
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 12:33:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 12:33:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 12:33:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 7c98e7ab-bcb2-4a3c-ad2d-59f17ed21947
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 12:33:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 12:33:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 12:33:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 12:33:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-4CFDBD
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:746
2026-07-27 12:33:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Reconciled call_source='Website' on appointment FBX-4CFDBD
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:754
2026-07-27 12:33:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8404 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 12:34:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7c98e7ab-bcb2-4a3c-ad2d-59f17ed21947","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 12:34:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 12:34:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 12:34:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8404
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 12:34:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 12:34:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"9f344ddc-2de5-49d2-a28d-29c7bfe3046a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829518114","ivr_completed_at":"2026-07-27T07:04:04.992874"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 12:34:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 12:34:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8404 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 12:34:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7c98e7ab-bcb2-4a3c-ad2d-59f17ed21947","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 12:34:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 12:34:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 12:34:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8404
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 12:34:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 12:34:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"9f344ddc-2de5-49d2-a28d-29c7bfe3046a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829518114","ivr_completed_at":"2026-07-27T07:04:04.992874"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 12:34:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 12:34:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8404 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 12:35:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7c98e7ab-bcb2-4a3c-ad2d-59f17ed21947","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":15.88,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0928\u0939\u0940\u0902 \u092e\u0941\u091d\u0947 \u092f\u0939 \u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 12:35:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 12:35:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 12:35:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8404
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 12:35:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 12:35:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"9f344ddc-2de5-49d2-a28d-29c7bfe3046a","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829518114","ivr_completed_at":"2026-07-27T07:04:04.992874"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 12:35:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 12:35:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-27 12:35:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8404 | status: call-disconnected | ivr_option: Appointment Booking | source: Website | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 12:35:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:35:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3d110a40-6baa-4c6c-a7de-fd410c934b97","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":62.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7c98e7ab-bcb2-4a3c-ad2d-59f17ed21947","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:35:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7c98e7ab-bcb2-4a3c-ad2d-59f17ed21947","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":83,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0928\u0939\u0940\u0902 \u092e\u0941\u091d\u0947 \u092f\u0939 \u091c\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 12:35:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/7c98e7ab-bcb2-4a3c-ad2d-59f17ed21947
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 12:35:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 12:35:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8404
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 12:35:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 12:35:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8404 | status: completed | ivr_option: Appointment Booking | source: Website | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 12:40:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3d110a40-6baa-4c6c-a7de-fd410c934b97","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":62.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7c98e7ab-bcb2-4a3c-ad2d-59f17ed21947","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":83.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:40:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9a456b11-1f47-4d5a-b4b0-f3056942872b","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917339989
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 12:40:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 12:40:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 12:40:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 9a456b11-1f47-4d5a-b4b0-f3056942872b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 12:40:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 12:40:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 12:40:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 12:40:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8405 | status: ringing | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 12:40:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9a456b11-1f47-4d5a-b4b0-f3056942872b","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 12:40:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 12:40:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 12:40:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8405
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 12:40:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 12:40:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 12:40:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 12:40:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8405 | status: call-disconnected | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 12:41:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9a456b11-1f47-4d5a-b4b0-f3056942872b","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":592,"output":53}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 12:41:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 12:41:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 12:41:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8405
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 12:41:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 12:41:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 12:41:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 12:41:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8405 | status: completed | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 12:42:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1b179045-4d94-40a5-93ea-41098c4903c5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919887471
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 12:42:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 12:42:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 12:42:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 1b179045-4d94-40a5-93ea-41098c4903c5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 12:42:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 12:42:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 12:42:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 12:42:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8406 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 12:42:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1b179045-4d94-40a5-93ea-41098c4903c5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 12:42:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 12:42:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 12:42:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8406
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 12:42:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 12:42:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2f67678d-8434-4bbb-87ad-15e05d738036","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919887471718","ivr_completed_at":"2026-07-27T07:12:47.399767"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 12:42:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 12:42:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8406 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 12:42:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1b179045-4d94-40a5-93ea-41098c4903c5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 12:42:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 12:42:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 12:42:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8406
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 12:42:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 12:42:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2f67678d-8434-4bbb-87ad-15e05d738036","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919887471718","ivr_completed_at":"2026-07-27T07:12:47.399767"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 12:42:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 12:42:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8406 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 12:43:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1b179045-4d94-40a5-93ea-41098c4903c5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.41,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 12:43:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 12:43:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 12:43:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8406
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 12:43:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 12:43:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2f67678d-8434-4bbb-87ad-15e05d738036","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919887471718","ivr_completed_at":"2026-07-27T07:12:47.399767"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 12:43:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 12:43:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8406 | status: call-disconnected | ivr_option: Appointment & General | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 12:43:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1b179045-4d94-40a5-93ea-41098c4903c5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":32,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 12:43:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1b179045-4d94-40a5-93ea-41098c4903c5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 12:43:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 12:43:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8406
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 12:43:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 12:43:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2f67678d-8434-4bbb-87ad-15e05d738036","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919887471718","ivr_completed_at":"2026-07-27T07:12:47.399767"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 12:43:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 12:43:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8406 | status: completed | ivr_option: Appointment & General | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 12:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"3d110a40-6baa-4c6c-a7de-fd410c934b97","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":62.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b179045-4d94-40a5-93ea-41098c4903c5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":32.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:50:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917339989710 HTTP:200 response:{"status":"queued","message":"done","execution_id":"fbfc4e00-774f-4a45-bfcd-e67931832f52","run_id":"fbfc4e00-774f-4a45-bfcd-e67931832f52"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-27 12:50:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919887471718 HTTP:200 response:{"status":"queued","message":"done","execution_id":"c1ad11ee-1f68-4c39-923a-6e48c44af47e","run_id":"c1ad11ee-1f68-4c39-923a-6e48c44af47e"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-27 12:50:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fbfc4e00-774f-4a45-bfcd-e67931832f52","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 12:50:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 12:50:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 12:50:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8407
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 12:50:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917339989710' normalized='7339989710' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 12:50:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917339989710"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 12:50:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 12:50:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8407 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 12:50:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c1ad11ee-1f68-4c39-923a-6e48c44af47e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 12:50:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 12:50:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 12:50:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8408
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 12:50:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919887471718' normalized='9887471718' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 12:50:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919887471718"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 12:50:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 12:50:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8408 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 12:50:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c1ad11ee-1f68-4c39-923a-6e48c44af47e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 12:50:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 12:50:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 12:50:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8408
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 12:50:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919887471718' normalized='9887471718' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 12:50:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919887471718"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 12:50:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 12:50:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8408 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 12:50:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fbfc4e00-774f-4a45-bfcd-e67931832f52","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 12:50:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 12:50:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 12:50:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8407
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 12:50:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917339989710' normalized='7339989710' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 12:50:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917339989710"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 12:50:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 12:50:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8407 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 12:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"fbfc4e00-774f-4a45-bfcd-e67931832f52","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b179045-4d94-40a5-93ea-41098c4903c5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":32.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:50:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c1ad11ee-1f68-4c39-923a-6e48c44af47e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 12:50:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 12:50:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 12:50:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8408
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 12:50:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919887471718' normalized='9887471718' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 12:50:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919887471718"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 12:50:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 12:50:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8408 | status: in-progress | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 12:50:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c1ad11ee-1f68-4c39-923a-6e48c44af47e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.16,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 12:50:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 12:50:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 12:50:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8408
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 12:50:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919887471718' normalized='9887471718' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 12:50:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919887471718"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 12:50:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-27 12:50:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8408 | status: call-disconnected | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 12:50:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c1ad11ee-1f68-4c39-923a-6e48c44af47e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":11,"total_cost":3,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0936
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 12:50:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c1ad11ee-1f68-4c39-923a-6e48c44af47e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 12:50:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 12:50:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8408
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 12:50:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919887471718' normalized='9887471718' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 12:50:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919887471718"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 12:50:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-27 12:50:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8408 | status: completed | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 12:51:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fbfc4e00-774f-4a45-bfcd-e67931832f52","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 12:51:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 12:51:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: no-answer
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 12:51:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8407
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 12:51:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917339989710' normalized='7339989710' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 12:51:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917339989710"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 12:51:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 12:51:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8407 | status: no-answer | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 12:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:55:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"fbfc4e00-774f-4a45-bfcd-e67931832f52","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 12:55:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b179045-4d94-40a5-93ea-41098c4903c5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":32.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"fbfc4e00-774f-4a45-bfcd-e67931832f52","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b179045-4d94-40a5-93ea-41098c4903c5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":32.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:00:52 [13.203.39.153][-][-][info][bolna] [analytics][working] Outbound call intent: <span class="hl">unknown</span> — lead 105
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/CampaignWebhookController.php:271
2026-07-27 13:01:29 [13.203.39.153][-][-][info][bolna] [analytics][working] Outbound call intent: <span class="hl">unknown</span> — lead 121
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/CampaignWebhookController.php:271
2026-07-27 13:03:13 [13.203.39.153][-][-][info][bolna] [analytics][working] Outbound call intent: <span class="hl">unknown</span> — lead 104
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/CampaignWebhookController.php:271
2026-07-27 13:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"fbfc4e00-774f-4a45-bfcd-e67931832f52","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:05:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"1b179045-4d94-40a5-93ea-41098c4903c5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":32.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:06:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"121e3674-34b3-462d-bfab-cab6e15e2dd0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917742808
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 13:06:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 13:06:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 13:06:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 121e3674-34b3-462d-bfab-cab6e15e2dd0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 13:06:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 13:06:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 13:06:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 13:06:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8409 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 13:06:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"121e3674-34b3-462d-bfab-cab6e15e2dd0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 13:06:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 13:06:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 13:06:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8409
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 13:06:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 13:06:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 13:06:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 13:06:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8409 | status: call-disconnected | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 13:07:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a108669d-b3b7-4e7e-85b6-5bd37e266aee","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917742808
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 13:07:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 13:07:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 13:07:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: a108669d-b3b7-4e7e-85b6-5bd37e266aee
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 13:07:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 13:07:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 13:07:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 13:07:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8410 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 13:07:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a108669d-b3b7-4e7e-85b6-5bd37e266aee","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 13:07:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 13:07:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 13:07:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8410
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 13:07:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 13:07:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4d8d288d-1a77-4d16-8bd7-a767155feb2f","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917742808080","ivr_completed_at":"2026-07-27T07:37:22.639583"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 13:07:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 13:07:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8410 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 13:07:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a108669d-b3b7-4e7e-85b6-5bd37e266aee","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 13:07:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 13:07:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 13:07:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8410
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 13:07:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 13:07:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4d8d288d-1a77-4d16-8bd7-a767155feb2f","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917742808080","ivr_completed_at":"2026-07-27T07:37:22.639583"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 13:07:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 13:07:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8410 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 13:07:56 [13.203.39.153][-][-][info][bolna] [Bolna CurrentDate] Returned — date: '2026-07-27', day: 'Monday'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2539
2026-07-27 13:08:00 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Mahesh Kulhari', date: 'आज', preferred_time: '1:30 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:115
2026-07-27 13:08:00 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-27'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:127
2026-07-27 13:08:00 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Mahesh Kulhari</span>" → Dr. Mahesh Kulhari
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1694
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-27 13:08:00 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Mahesh Kulhari' → 1 found: Dr. Mahesh Kulhari
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:163
2026-07-27 13:08:00 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '1:30 PM' → '1:30 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:235
2026-07-27 13:08:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"121e3674-34b3-462d-bfab-cab6e15e2dd0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"output":63}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 13:08:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 13:08:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 13:08:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8409
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 13:08:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 13:08:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 13:08:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 13:08:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8409 | status: completed | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 13:08:31 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Mahesh Kulhari', date: 'आज', preferred_time: '4:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:115
2026-07-27 13:08:31 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-27'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:127
2026-07-27 13:08:31 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Mahesh Kulhari</span>" → Dr. Mahesh Kulhari
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1694
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-27 13:08:31 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Mahesh Kulhari' → 1 found: Dr. Mahesh Kulhari
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:163
2026-07-27 13:08:31 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '4:00 PM' → '4:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:235
2026-07-27 13:09:11 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'Aarti', phone: '7742808080', doctor_id: 9, date: '2026-07-28', time: '10:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:321
2026-07-27 13:09:11 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '10:00 AM' → '10:00 AM' → '10:00'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:346
2026-07-27 13:09:11 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-48BF69 — Aarti with Dr. Mahesh Kulhari on 2026-07-28 at 10:00 AM | call_source: Website
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:405
2026-07-27 13:09:11 [13.203.39.153][-][-][info][bolna] [inbound][working] Booked <span class="hl">FBX-48BF69</span> — Dr. Mahesh Kulhari on 28 Jul 10:00 AM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:412
2026-07-27 13:09:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a108669d-b3b7-4e7e-85b6-5bd37e266aee","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":27.86,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  ma'am \u092e\u0941\u091d\u0947 doctor \u092e\u0947\u0939\u0947\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 13:09:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 13:09:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 13:09:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8410
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 13:09:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 13:09:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4d8d288d-1a77-4d16-8bd7-a767155feb2f","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917742808080","ivr_completed_at":"2026-07-27T07:37:22.639583"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 13:09:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 13:09:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-27 13:09:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-48BF69
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:746
2026-07-27 13:09:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8410 | status: call-disconnected | ivr_option: Appointment Booking | source: Website | flag: appointment_booked | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 13:10:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917742808080 HTTP:200 response:{"status":"queued","message":"done","execution_id":"ca24db35-c978-4bf3-b197-7d1125ef77b6","run_id":"ca24db35-c978-4bf3-b197-7d1125ef77b6"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-27 13:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ca24db35-c978-4bf3-b197-7d1125ef77b6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 13:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 13:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 13:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: ca24db35-c978-4bf3-b197-7d1125ef77b6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 13:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917742808080' normalized='7742808080' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 13:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917742808080"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 13:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 13:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8411 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 13:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ca24db35-c978-4bf3-b197-7d1125ef77b6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 13:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 13:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 13:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8411
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 13:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917742808080' normalized='7742808080' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 13:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917742808080"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 13:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 13:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8411 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 13:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a108669d-b3b7-4e7e-85b6-5bd37e266aee","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":163,"total_cost":18,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  ma'am \u092e\u0941\u091d\u0947 doctor \u092e\u0947\u0939\u0947\u0938
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 13:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a108669d-b3b7-4e7e-85b6-5bd37e266aee
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 13:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 13:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8410
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 13:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 13:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8410 | status: completed | ivr_option: Appointment Booking | source: Website | flag: appointment_booked | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 13:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ca24db35-c978-4bf3-b197-7d1125ef77b6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 13:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 13:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 13:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8411
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 13:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917742808080' normalized='7742808080' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 13:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917742808080"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 13:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 13:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8411 | status: in-progress | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 13:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"ca24db35-c978-4bf3-b197-7d1125ef77b6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a108669d-b3b7-4e7e-85b6-5bd37e266aee","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":163.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:10:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ca24db35-c978-4bf3-b197-7d1125ef77b6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":6.8,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 13:10:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 13:10:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 13:10:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8411
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 13:10:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917742808080' normalized='7742808080' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 13:10:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917742808080"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 13:10:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-27 13:10:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8411 | status: call-disconnected | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 13:11:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ca24db35-c978-4bf3-b197-7d1125ef77b6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":46,"total_cost":6,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0936
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 13:11:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ca24db35-c978-4bf3-b197-7d1125ef77b6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 13:11:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 13:11:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8411
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 13:11:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917742808080' normalized='7742808080' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 13:11:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917742808080"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 13:11:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-27 13:11:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8411 | status: completed | ivr_option: Outbound Followup | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 13:15:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:15:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"ca24db35-c978-4bf3-b197-7d1125ef77b6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":46.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a108669d-b3b7-4e7e-85b6-5bd37e266aee","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":163.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:20:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:20:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"ca24db35-c978-4bf3-b197-7d1125ef77b6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":46.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:20:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a108669d-b3b7-4e7e-85b6-5bd37e266aee","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":163.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:25:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"ca24db35-c978-4bf3-b197-7d1125ef77b6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":46.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:25:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a108669d-b3b7-4e7e-85b6-5bd37e266aee","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":163.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:30:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:30:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"ca24db35-c978-4bf3-b197-7d1125ef77b6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":46.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:30:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a108669d-b3b7-4e7e-85b6-5bd37e266aee","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":163.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:35:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"ca24db35-c978-4bf3-b197-7d1125ef77b6","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":46.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:35:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"a108669d-b3b7-4e7e-85b6-5bd37e266aee","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":163.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:37:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c438170e-2efa-4630-96b8-000e8353f2c5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917219631
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 13:37:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 13:37:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 13:37:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: c438170e-2efa-4630-96b8-000e8353f2c5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 13:37:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 13:37:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 13:37:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 13:37:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8412 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 13:38:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c438170e-2efa-4630-96b8-000e8353f2c5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 13:38:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 13:38:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 13:38:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8412
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 13:38:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 13:38:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"77adc5c2-a446-4b92-b6e3-8b0226131037","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917219631003","ivr_completed_at":"2026-07-27T08:08:05.344984"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 13:38:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 13:38:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8412 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 13:38:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c438170e-2efa-4630-96b8-000e8353f2c5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 13:38:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 13:38:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 13:38:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8412
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 13:38:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 13:38:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"77adc5c2-a446-4b92-b6e3-8b0226131037","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917219631003","ivr_completed_at":"2026-07-27T08:08:05.344984"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 13:38:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 13:38:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8412 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 13:38:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3afb0ec6-1c01-444f-9553-4f2e6c6b85a4","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+916377283
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 13:38:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 13:38:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 13:38:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 3afb0ec6-1c01-444f-9553-4f2e6c6b85a4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 13:38:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 13:38:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 13:38:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 13:38:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8413 | status: ringing | ivr_option: No input | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 13:39:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c438170e-2efa-4630-96b8-000e8353f2c5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":10.2,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 13:39:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 13:39:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 13:39:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8412
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 13:39:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 13:39:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"77adc5c2-a446-4b92-b6e3-8b0226131037","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917219631003","ivr_completed_at":"2026-07-27T08:08:05.344984"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 13:39:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 13:39:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8412 | status: call-disconnected | ivr_option: Appointment & General | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 13:39:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3afb0ec6-1c01-444f-9553-4f2e6c6b85a4","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 13:39:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 13:39:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 13:39:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8413
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 13:39:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 13:39:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 13:39:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 13:39:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8413 | status: call-disconnected | ivr_option: No input | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 13:39:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c438170e-2efa-4630-96b8-000e8353f2c5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":86,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u0915
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 13:39:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c438170e-2efa-4630-96b8-000e8353f2c5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 13:39:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 13:39:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8412
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 13:39:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 13:39:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"77adc5c2-a446-4b92-b6e3-8b0226131037","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917219631003","ivr_completed_at":"2026-07-27T08:08:05.344984"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 13:39:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 13:39:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-27 13:39:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8412 | status: completed | ivr_option: General Queries | source: Website | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 13:40:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +916377283308 HTTP:200 response:{"status":"queued","message":"done","execution_id":"7f416e2b-2039-4bfe-9d9d-a2f80e4b8519","run_id":"7f416e2b-2039-4bfe-9d9d-a2f80e4b8519"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-27 13:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7f416e2b-2039-4bfe-9d9d-a2f80e4b8519","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 13:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 13:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 13:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 7f416e2b-2039-4bfe-9d9d-a2f80e4b8519
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 13:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+916377283308' normalized='6377283308' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 13:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+916377283308"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 13:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 13:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8414 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 13:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7f416e2b-2039-4bfe-9d9d-a2f80e4b8519","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 13:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 13:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 13:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8414
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 13:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+916377283308' normalized='6377283308' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 13:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+916377283308"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 13:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 13:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8414 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 13:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3afb0ec6-1c01-444f-9553-4f2e6c6b85a4","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":599,"output":54}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 13:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 13:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 13:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8413
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 13:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 13:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 13:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 13:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8413 | status: completed | ivr_option: No input | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 13:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7f416e2b-2039-4bfe-9d9d-a2f80e4b8519","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:40:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c438170e-2efa-4630-96b8-000e8353f2c5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":86.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:40:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7f416e2b-2039-4bfe-9d9d-a2f80e4b8519","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 13:40:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 13:40:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 13:40:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8414
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 13:40:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+916377283308' normalized='6377283308' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 13:40:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+916377283308"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 13:40:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 13:40:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8414 | status: busy | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 13:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:45:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7f416e2b-2039-4bfe-9d9d-a2f80e4b8519","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:45:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c438170e-2efa-4630-96b8-000e8353f2c5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":86.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:47:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0e0f602c-fd89-4ef0-b897-66b7c9b4190e","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917219631
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 13:47:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 13:47:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 13:47:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 0e0f602c-fd89-4ef0-b897-66b7c9b4190e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 13:47:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 13:47:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 13:47:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 13:47:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8415 | status: ringing | ivr_option: No input | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 13:47:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0e0f602c-fd89-4ef0-b897-66b7c9b4190e","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 13:47:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 13:47:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 13:47:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8415
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 13:47:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 13:47:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","call_sid":"1f6cf724-9100-4686-808c-24934e62a6bf","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917219631003","ivr_completed_at":"2026-07-27T08:17:46.304371"},"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 13:47:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 13:47:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8415 | status: in-progress | ivr_option: Appointment & General | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 13:47:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0e0f602c-fd89-4ef0-b897-66b7c9b4190e","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 13:47:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 13:47:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 13:47:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8415
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 13:47:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 13:47:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","call_sid":"1f6cf724-9100-4686-808c-24934e62a6bf","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917219631003","ivr_completed_at":"2026-07-27T08:17:46.304371"},"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 13:47:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 13:47:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8415 | status: in-progress | ivr_option: Appointment & General | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 13:48:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0e0f602c-fd89-4ef0-b897-66b7c9b4190e","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.67,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  reception \u092a\u0930 \u092c\u093e\u0924 \u0915\u0930\u094b\nassist
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 13:48:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 13:48:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 13:48:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8415
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 13:48:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 13:48:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","call_sid":"1f6cf724-9100-4686-808c-24934e62a6bf","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917219631003","ivr_completed_at":"2026-07-27T08:17:46.304371"},"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 13:48:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 13:48:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8415 | status: call-disconnected | ivr_option: Appointment & General | source: Google | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 13:48:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0e0f602c-fd89-4ef0-b897-66b7c9b4190e","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":43,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  reception \u092a\u0930 \u092c\u093e\u0924 \u0915\u0930\u094b\nassistan
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 13:48:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/0e0f602c-fd89-4ef0-b897-66b7c9b4190e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 13:48:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 13:48:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8415
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 13:48:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 13:48:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","call_sid":"1f6cf724-9100-4686-808c-24934e62a6bf","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917219631003","ivr_completed_at":"2026-07-27T08:17:46.304371"},"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 13:48:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 13:48:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-27 13:48:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8415 | status: completed | ivr_option: General Queries | source: Google | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 13:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7f416e2b-2039-4bfe-9d9d-a2f80e4b8519","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c438170e-2efa-4630-96b8-000e8353f2c5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":86.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:53:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1afd455c-5458-4611-a272-8eddc1ac720f","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917357998
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 13:53:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 13:53:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 13:53:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 1afd455c-5458-4611-a272-8eddc1ac720f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 13:53:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 13:53:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 13:53:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 13:53:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8416 | status: ringing | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 13:54:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1afd455c-5458-4611-a272-8eddc1ac720f","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 13:54:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 13:54:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 13:54:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8416
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 13:54:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 13:54:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 13:54:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 13:54:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8416 | status: call-disconnected | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 13:54:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1afd455c-5458-4611-a272-8eddc1ac720f","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"output":58}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 13:54:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 13:54:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 13:54:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8416
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 13:54:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 13:54:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 13:54:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 13:54:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8416 | status: completed | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 13:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:55:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7f416e2b-2039-4bfe-9d9d-a2f80e4b8519","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 13:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c438170e-2efa-4630-96b8-000e8353f2c5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":86.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:00:02 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917357998797 HTTP:200 response:{"status":"queued","message":"done","execution_id":"e02f34bc-3e82-4e6e-a155-8d997ced59b9","run_id":"e02f34bc-3e82-4e6e-a155-8d997ced59b9"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-27 14:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e02f34bc-3e82-4e6e-a155-8d997ced59b9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 14:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 14:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 14:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: e02f34bc-3e82-4e6e-a155-8d997ced59b9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 14:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917357998797' normalized='7357998797' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 14:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917357998797"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 14:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 14:00:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8417 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 14:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e02f34bc-3e82-4e6e-a155-8d997ced59b9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 14:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 14:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 14:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8417
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 14:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917357998797' normalized='7357998797' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 14:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917357998797"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 14:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 14:00:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8417 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 14:00:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e02f34bc-3e82-4e6e-a155-8d997ced59b9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c438170e-2efa-4630-96b8-000e8353f2c5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":86.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e02f34bc-3e82-4e6e-a155-8d997ced59b9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 14:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 14:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 14:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8417
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 14:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917357998797' normalized='7357998797' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 14:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917357998797"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 14:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 14:00:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8417 | status: busy | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 14:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:05:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e02f34bc-3e82-4e6e-a155-8d997ced59b9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:05:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c438170e-2efa-4630-96b8-000e8353f2c5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":86.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e02f34bc-3e82-4e6e-a155-8d997ced59b9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c438170e-2efa-4630-96b8-000e8353f2c5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":86.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e02f34bc-3e82-4e6e-a155-8d997ced59b9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c438170e-2efa-4630-96b8-000e8353f2c5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":86.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:20:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:20:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e02f34bc-3e82-4e6e-a155-8d997ced59b9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:20:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c438170e-2efa-4630-96b8-000e8353f2c5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":86.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:20:49 [13.203.39.153][-][-][info][bolna] [outbound][working] Lead <span class="teal">converted</span> — Testing Campaign-Gallbladder-2, phone 8952049345
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaCampaignController.php:1096
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaCampaignController.php:522
2026-07-27 14:21:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7910b999-f49c-4eb1-bd75-277be1f5a905","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917742203
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 14:21:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 14:21:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 14:21:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 7910b999-f49c-4eb1-bd75-277be1f5a905
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 14:21:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 14:21:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 14:21:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 14:21:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8418 | status: ringing | ivr_option: No input | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 14:21:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7910b999-f49c-4eb1-bd75-277be1f5a905","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 14:21:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 14:21:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 14:21:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8418
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 14:21:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 14:21:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 14:21:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 14:21:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8418 | status: call-disconnected | ivr_option: No input | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 14:21:37 [13.203.39.153][-][-][info][bolna] [analytics][working] Outbound call intent: <span class="hl">unknown</span> — lead 124
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/CampaignWebhookController.php:271
2026-07-27 14:22:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7910b999-f49c-4eb1-bd75-277be1f5a905","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":594,"output":55}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 14:22:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 14:22:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 14:22:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8418
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 14:22:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 14:22:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 14:22:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 14:22:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8418 | status: completed | ivr_option: No input | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 14:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:25:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e02f34bc-3e82-4e6e-a155-8d997ced59b9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:25:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c438170e-2efa-4630-96b8-000e8353f2c5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":86.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:30:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917742203712 HTTP:200 response:{"status":"queued","message":"done","execution_id":"bf8f34a6-0e70-475f-9377-e9dd94af46ad","run_id":"bf8f34a6-0e70-475f-9377-e9dd94af46ad"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-27 14:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bf8f34a6-0e70-475f-9377-e9dd94af46ad","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 14:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 14:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 14:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: bf8f34a6-0e70-475f-9377-e9dd94af46ad
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 14:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917742203712' normalized='7742203712' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 14:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917742203712"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 14:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 14:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8419 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 14:30:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bf8f34a6-0e70-475f-9377-e9dd94af46ad","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 14:30:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 14:30:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 14:30:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8419
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 14:30:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917742203712' normalized='7742203712' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 14:30:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917742203712"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 14:30:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 14:30:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8419 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 14:30:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"bf8f34a6-0e70-475f-9377-e9dd94af46ad","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c438170e-2efa-4630-96b8-000e8353f2c5","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":86.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:30:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bf8f34a6-0e70-475f-9377-e9dd94af46ad","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 14:30:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 14:30:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 14:30:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8419
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 14:30:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917742203712' normalized='7742203712' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 14:30:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917742203712"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 14:30:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 14:30:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8419 | status: busy | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 14:31:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0e1767a4-880f-45d8-b0a9-98e839bd2650","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917976744
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 14:31:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 14:31:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 14:31:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 0e1767a4-880f-45d8-b0a9-98e839bd2650
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 14:31:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 14:31:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 14:31:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 14:31:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8420 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 14:31:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0e1767a4-880f-45d8-b0a9-98e839bd2650","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 14:31:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 14:31:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 14:31:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8420
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 14:31:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 14:31:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 14:31:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 14:31:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8420 | status: call-disconnected | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 14:31:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0e1767a4-880f-45d8-b0a9-98e839bd2650","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"output":56}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 14:31:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 14:31:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 14:31:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8420
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 14:31:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 14:31:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 14:31:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 14:31:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8420 | status: completed | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 14:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"bf8f34a6-0e70-475f-9377-e9dd94af46ad","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0e1767a4-880f-45d8-b0a9-98e839bd2650","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:40:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917976744889 HTTP:200 response:{"status":"queued","message":"done","execution_id":"6281adf1-379f-4ef8-af54-6fd9d97bd6ba","run_id":"6281adf1-379f-4ef8-af54-6fd9d97bd6ba"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-27 14:40:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6281adf1-379f-4ef8-af54-6fd9d97bd6ba","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 14:40:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 14:40:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 14:40:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 6281adf1-379f-4ef8-af54-6fd9d97bd6ba
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 14:40:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917976744889' normalized='7976744889' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 14:40:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917976744889"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 14:40:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 14:40:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8421 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 14:40:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6281adf1-379f-4ef8-af54-6fd9d97bd6ba","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 14:40:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 14:40:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 14:40:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8421
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 14:40:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917976744889' normalized='7976744889' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 14:40:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917976744889"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 14:40:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 14:40:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8421 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 14:40:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6281adf1-379f-4ef8-af54-6fd9d97bd6ba","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 14:40:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 14:40:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 14:40:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8421
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 14:40:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917976744889' normalized='7976744889' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 14:40:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917976744889"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 14:40:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 14:40:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8421 | status: in-progress | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 14:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:40:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"6281adf1-379f-4ef8-af54-6fd9d97bd6ba","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:40:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"0e1767a4-880f-45d8-b0a9-98e839bd2650","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:41:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6281adf1-379f-4ef8-af54-6fd9d97bd6ba","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":6.81,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 14:41:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 14:41:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 14:41:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8421
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 14:41:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917976744889' normalized='7976744889' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 14:41:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917976744889"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 14:41:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-27 14:41:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8421 | status: call-disconnected | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 14:41:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6281adf1-379f-4ef8-af54-6fd9d97bd6ba","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":51,"total_cost":6,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0936
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 14:41:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6281adf1-379f-4ef8-af54-6fd9d97bd6ba
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 14:41:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 14:41:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8421
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 14:41:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917976744889' normalized='7976744889' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 14:41:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917976744889"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 14:41:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-27 14:41:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8421 | status: completed | ivr_option: Outbound Followup | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 14:43:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"591c02c3-e6d0-452e-8364-879b7d121be2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919216045
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 14:43:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 14:43:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 14:43:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 591c02c3-e6d0-452e-8364-879b7d121be2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 14:43:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 14:43:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 14:43:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 14:43:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8422 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 14:43:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"591c02c3-e6d0-452e-8364-879b7d121be2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 14:43:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 14:43:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 14:43:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8422
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 14:43:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 14:43:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f90f0de3-93e7-40a5-947f-182ff2fe5e86","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919216045339","ivr_completed_at":"2026-07-27T09:13:32.022357"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 14:43:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 14:43:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8422 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 14:43:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"591c02c3-e6d0-452e-8364-879b7d121be2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 14:43:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 14:43:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 14:43:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8422
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 14:43:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 14:43:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f90f0de3-93e7-40a5-947f-182ff2fe5e86","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919216045339","ivr_completed_at":"2026-07-27T09:13:32.022357"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 14:43:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 14:43:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8422 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 14:43:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"591c02c3-e6d0-452e-8364-879b7d121be2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.41,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 14:43:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 14:43:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 14:43:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8422
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 14:43:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 14:43:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f90f0de3-93e7-40a5-947f-182ff2fe5e86","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919216045339","ivr_completed_at":"2026-07-27T09:13:32.022357"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 14:43:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 14:43:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8422 | status: call-disconnected | ivr_option: Appointment & General | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 14:43:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"591c02c3-e6d0-452e-8364-879b7d121be2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":40,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 14:43:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/591c02c3-e6d0-452e-8364-879b7d121be2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 14:43:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 14:43:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8422
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 14:43:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 14:43:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"f90f0de3-93e7-40a5-947f-182ff2fe5e86","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919216045339","ivr_completed_at":"2026-07-27T09:13:32.022357"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 14:43:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 14:43:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8422 | status: completed | ivr_option: Appointment & General | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 14:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"6281adf1-379f-4ef8-af54-6fd9d97bd6ba","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":51.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:45:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"591c02c3-e6d0-452e-8364-879b7d121be2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:48:05 [13.203.39.153][-][-][info][bolna] [outbound][working] Lead <span class="teal">converted</span> — Testing Campaign-Gallbladder-2, phone 9509926235
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaCampaignController.php:1096
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaCampaignController.php:522
2026-07-27 14:49:02 [13.203.39.153][-][-][info][bolna] [analytics][working] Outbound call intent: <span class="hl">interested</span> — lead 125
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/CampaignWebhookController.php:271
2026-07-27 14:50:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919216045339 HTTP:200 response:{"status":"queued","message":"done","execution_id":"e61ab09b-b4e2-4f94-8da7-51e99059edca","run_id":"e61ab09b-b4e2-4f94-8da7-51e99059edca"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-27 14:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e61ab09b-b4e2-4f94-8da7-51e99059edca","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 14:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 14:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 14:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: e61ab09b-b4e2-4f94-8da7-51e99059edca
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 14:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919216045339' normalized='9216045339' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 14:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919216045339"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 14:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 14:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8423 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 14:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e61ab09b-b4e2-4f94-8da7-51e99059edca","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 14:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 14:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 14:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8423
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 14:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919216045339' normalized='9216045339' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 14:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919216045339"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 14:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 14:50:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8423 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 14:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e61ab09b-b4e2-4f94-8da7-51e99059edca","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 14:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 14:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 14:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8423
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 14:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919216045339' normalized='9216045339' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 14:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919216045339"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 14:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 14:50:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8423 | status: in-progress | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 14:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e61ab09b-b4e2-4f94-8da7-51e99059edca","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"591c02c3-e6d0-452e-8364-879b7d121be2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":40.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:51:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e61ab09b-b4e2-4f94-8da7-51e99059edca","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":8.88,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 14:51:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 14:51:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 14:51:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8423
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 14:51:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919216045339' normalized='9216045339' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 14:51:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919216045339"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 14:51:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-27 14:51:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8423 | status: call-disconnected | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 14:51:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e61ab09b-b4e2-4f94-8da7-51e99059edca","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":69,"total_cost":9,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0936
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 14:51:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e61ab09b-b4e2-4f94-8da7-51e99059edca
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 14:51:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 14:51:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8423
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 14:51:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919216045339' normalized='9216045339' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 14:51:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919216045339"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 14:51:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-27 14:51:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8423 | status: completed | ivr_option: Outbound Followup | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 14:52:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a34e8af0-11f7-4455-b738-97b69de96163","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919829518
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 14:52:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 14:52:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 14:52:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: a34e8af0-11f7-4455-b738-97b69de96163
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 14:52:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 14:52:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 14:52:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 14:52:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-4CFDBD
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:746
2026-07-27 14:52:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8424 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 14:52:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a34e8af0-11f7-4455-b738-97b69de96163","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 14:52:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 14:52:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 14:52:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8424
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 14:52:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 14:52:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6e2aaa71-65a0-4c81-8c39-26f1f3d5f7a8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829518114","ivr_completed_at":"2026-07-27T09:22:37.565127"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 14:52:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 14:52:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8424 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 14:52:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a34e8af0-11f7-4455-b738-97b69de96163","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 14:52:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 14:52:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 14:52:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8424
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 14:52:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 14:52:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6e2aaa71-65a0-4c81-8c39-26f1f3d5f7a8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829518114","ivr_completed_at":"2026-07-27T09:22:37.565127"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 14:52:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 14:52:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8424 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 14:53:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a34e8af0-11f7-4455-b738-97b69de96163","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":4.14,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  ma'am \u092e\u0941\u091d\u0947 \u092f\u0939 \u092a\u0942\u091b\u0928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 14:53:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 14:53:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 14:53:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8424
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 14:53:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 14:53:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6e2aaa71-65a0-4c81-8c39-26f1f3d5f7a8","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829518114","ivr_completed_at":"2026-07-27T09:22:37.565127"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 14:53:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 14:53:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-27 14:53:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8424 | status: call-disconnected | ivr_option: Appointment Booking | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 14:53:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a34e8af0-11f7-4455-b738-97b69de96163","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":47,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  ma'am \u092e\u0941\u091d\u0947 \u092f\u0939 \u092a\u0942\u091b\u0928\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 14:53:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a34e8af0-11f7-4455-b738-97b69de96163
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 14:53:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 14:53:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8424
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 14:53:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 14:53:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8424 | status: completed | ivr_option: Appointment Booking | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 14:53:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"68d9afab-357a-4ef3-a053-e68c67325b48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919829518
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 14:53:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 14:53:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 14:53:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 68d9afab-357a-4ef3-a053-e68c67325b48
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 14:53:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 14:53:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 14:53:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 14:53:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-4CFDBD
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:746
2026-07-27 14:53:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8425 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 14:53:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"68d9afab-357a-4ef3-a053-e68c67325b48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 14:53:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 14:53:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 14:53:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8425
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 14:53:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 14:53:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b90b93fd-1cc3-4018-b472-3b05266bba62","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829518114","ivr_completed_at":"2026-07-27T09:23:34.594572"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 14:53:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 14:53:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8425 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 14:53:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"68d9afab-357a-4ef3-a053-e68c67325b48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 14:53:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 14:53:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 14:53:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8425
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 14:53:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 14:53:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b90b93fd-1cc3-4018-b472-3b05266bba62","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829518114","ivr_completed_at":"2026-07-27T09:23:34.594572"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 14:53:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 14:53:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8425 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 14:54:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"68d9afab-357a-4ef3-a053-e68c67325b48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":4.87,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0948\u0902 \u092e\u0941\u091d\u0947 \u092f\u0939 \u091c\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 14:54:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 14:54:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 14:54:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8425
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 14:54:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 14:54:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b90b93fd-1cc3-4018-b472-3b05266bba62","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829518114","ivr_completed_at":"2026-07-27T09:23:34.594572"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 14:54:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 14:54:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-27 14:54:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8425 | status: call-disconnected | ivr_option: Appointment Booking | source: Website | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 14:54:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"68d9afab-357a-4ef3-a053-e68c67325b48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":53,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092e\u0948\u0902 \u092e\u0941\u091d\u0947 \u092f\u0939 \u091c\u093e\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 14:54:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/68d9afab-357a-4ef3-a053-e68c67325b48
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 14:54:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 14:54:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8425
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 14:54:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 14:54:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8425 | status: completed | ivr_option: Appointment Booking | source: Website | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 14:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:55:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e61ab09b-b4e2-4f94-8da7-51e99059edca","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":69.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 14:55:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"68d9afab-357a-4ef3-a053-e68c67325b48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e61ab09b-b4e2-4f94-8da7-51e99059edca","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":69.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"68d9afab-357a-4ef3-a053-e68c67325b48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:01:13 [13.203.39.153][-][-][info][bolna] [analytics][working] Outbound call intent: <span class="hl">unknown</span> — lead 126
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/CampaignWebhookController.php:271
2026-07-27 15:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"e61ab09b-b4e2-4f94-8da7-51e99059edca","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":69.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:05:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"68d9afab-357a-4ef3-a053-e68c67325b48","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":53.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:08:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"85837fc7-db3f-4620-b350-09dfd5fc72e2","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918824059
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 15:08:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 15:08:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 15:08:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 85837fc7-db3f-4620-b350-09dfd5fc72e2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 15:08:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 15:08:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 15:08:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 15:08:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8426 | status: ringing | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 15:08:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"85837fc7-db3f-4620-b350-09dfd5fc72e2","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 15:08:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 15:08:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 15:08:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8426
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 15:08:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 15:08:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 15:08:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 15:08:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8426 | status: call-disconnected | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 15:09:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"85837fc7-db3f-4620-b350-09dfd5fc72e2","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"output":59}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 15:09:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 15:09:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 15:09:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8426
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 15:09:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 15:09:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 15:09:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 15:09:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8426 | status: completed | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 15:09:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"97c1c1d3-0cd4-4b98-935e-18bdc3d03a14","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919116355
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 15:09:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 15:09:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 15:09:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 97c1c1d3-0cd4-4b98-935e-18bdc3d03a14
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 15:09:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 15:09:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 15:09:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 15:09:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8427 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 15:10:01 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918824059881 HTTP:200 response:{"status":"queued","message":"done","execution_id":"ebbf64ee-8d45-45c5-8c3b-ccb5ae760937","run_id":"ebbf64ee-8d45-45c5-8c3b-ccb5ae760937"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-27 15:10:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919116355957 HTTP:200 response:{"status":"queued","message":"done","execution_id":"d5f949e6-a759-4266-8471-a2f94c3be359","run_id":"d5f949e6-a759-4266-8471-a2f94c3be359"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-27 15:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ebbf64ee-8d45-45c5-8c3b-ccb5ae760937","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 15:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 15:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 15:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: ebbf64ee-8d45-45c5-8c3b-ccb5ae760937
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 15:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918824059881' normalized='8824059881' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 15:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918824059881"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 15:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 15:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8428 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 15:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d5f949e6-a759-4266-8471-a2f94c3be359","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 15:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 15:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 15:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: d5f949e6-a759-4266-8471-a2f94c3be359
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 15:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919116355957' normalized='9116355957' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 15:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919116355957"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 15:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 15:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8429 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 15:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ebbf64ee-8d45-45c5-8c3b-ccb5ae760937","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 15:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 15:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 15:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8428
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 15:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918824059881' normalized='8824059881' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 15:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918824059881"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 15:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 15:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8428 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 15:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d5f949e6-a759-4266-8471-a2f94c3be359","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 15:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 15:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 15:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8429
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 15:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919116355957' normalized='9116355957' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 15:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919116355957"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 15:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 15:10:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8429 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 15:10:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ebbf64ee-8d45-45c5-8c3b-ccb5ae760937","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 15:10:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 15:10:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 15:10:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8428
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 15:10:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918824059881' normalized='8824059881' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 15:10:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918824059881"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 15:10:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 15:10:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8428 | status: in-progress | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 15:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d5f949e6-a759-4266-8471-a2f94c3be359","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"97c1c1d3-0cd4-4b98-935e-18bdc3d03a14","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:10:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ebbf64ee-8d45-45c5-8c3b-ccb5ae760937","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.12,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 15:10:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 15:10:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 15:10:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8428
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 15:10:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918824059881' normalized='8824059881' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 15:10:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918824059881"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 15:10:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-27 15:10:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8428 | status: call-disconnected | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 15:10:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"97c1c1d3-0cd4-4b98-935e-18bdc3d03a14","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 15:10:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 15:10:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 15:10:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8427
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 15:10:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 15:10:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 15:10:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 15:10:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8427 | status: call-disconnected | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 15:10:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d5f949e6-a759-4266-8471-a2f94c3be359","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 15:10:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 15:10:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 15:10:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8429
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 15:10:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919116355957' normalized='9116355957' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 15:10:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919116355957"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 15:10:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 15:10:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8429 | status: in-progress | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 15:10:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ebbf64ee-8d45-45c5-8c3b-ccb5ae760937","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":9,"total_cost":3,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0936 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 15:10:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ebbf64ee-8d45-45c5-8c3b-ccb5ae760937
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 15:10:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 15:10:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8428
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 15:10:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918824059881' normalized='8824059881' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 15:10:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918824059881"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 15:10:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-27 15:10:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8428 | status: completed | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 15:10:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d5f949e6-a759-4266-8471-a2f94c3be359","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.18,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 15:10:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 15:10:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 15:10:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8429
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 15:10:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919116355957' normalized='9116355957' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 15:10:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919116355957"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 15:10:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-27 15:10:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8429 | status: call-disconnected | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 15:10:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3d273c57-1aeb-4ee9-a921-97b715c2591b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919116355
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 15:10:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 15:10:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 15:10:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 3d273c57-1aeb-4ee9-a921-97b715c2591b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 15:10:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 15:10:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 15:10:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 15:10:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8430 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 15:11:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d5f949e6-a759-4266-8471-a2f94c3be359","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":13,"total_cost":3,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0936
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 15:11:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/d5f949e6-a759-4266-8471-a2f94c3be359
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 15:11:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 15:11:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8429
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 15:11:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919116355957' normalized='9116355957' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 15:11:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919116355957"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 15:11:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-27 15:11:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8429 | status: completed | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 15:11:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"97c1c1d3-0cd4-4b98-935e-18bdc3d03a14","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":594,"output":61}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 15:11:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 15:11:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 15:11:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8427
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 15:11:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 15:11:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 15:11:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 15:11:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8427 | status: completed | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 15:11:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3d273c57-1aeb-4ee9-a921-97b715c2591b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 15:11:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 15:11:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 15:11:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8430
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 15:11:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 15:11:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"767b850f-81c6-4cef-8c04-b365c1c7829c","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919116355957","ivr_completed_at":"2026-07-27T09:41:06.717160"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 15:11:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 15:11:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8430 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 15:11:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3d273c57-1aeb-4ee9-a921-97b715c2591b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 15:11:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 15:11:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 15:11:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8430
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 15:11:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 15:11:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"767b850f-81c6-4cef-8c04-b365c1c7829c","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919116355957","ivr_completed_at":"2026-07-27T09:41:06.717160"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 15:11:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 15:11:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8430 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 15:11:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3d273c57-1aeb-4ee9-a921-97b715c2591b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.71,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser: ma'am doctor \u0915\u0902\u091a\u0928  ma'am doctor\nassistant: \u091
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 15:11:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 15:11:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 15:11:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8430
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 15:11:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 15:11:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"767b850f-81c6-4cef-8c04-b365c1c7829c","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919116355957","ivr_completed_at":"2026-07-27T09:41:06.717160"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 15:11:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 15:11:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8430 | status: call-disconnected | ivr_option: Appointment & General | source: Website | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 15:11:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3d273c57-1aeb-4ee9-a921-97b715c2591b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":47,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser: ma'am doctor \u0915\u0902\u091a\u0928  ma'am doctor\nassistant: \u091c\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 15:11:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/3d273c57-1aeb-4ee9-a921-97b715c2591b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 15:11:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 15:11:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8430
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 15:11:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 15:11:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"767b850f-81c6-4cef-8c04-b365c1c7829c","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919116355957","ivr_completed_at":"2026-07-27T09:41:06.717160"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 15:11:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 15:11:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-27 15:11:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8430 | status: completed | ivr_option: General Queries | source: Website | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 15:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d5f949e6-a759-4266-8471-a2f94c3be359","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":13.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"3d273c57-1aeb-4ee9-a921-97b715c2591b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":47.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d5f949e6-a759-4266-8471-a2f94c3be359","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":13.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"3d273c57-1aeb-4ee9-a921-97b715c2591b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":47.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:24:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a1423b4b-3131-45d9-bc15-7c310f192143","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919587024
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 15:24:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 15:24:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 15:24:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: a1423b4b-3131-45d9-bc15-7c310f192143
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 15:24:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 15:24:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 15:24:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 15:24:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8431 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 15:24:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a1423b4b-3131-45d9-bc15-7c310f192143","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 15:24:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 15:24:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 15:24:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8431
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 15:24:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 15:24:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 15:24:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 15:24:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8431 | status: call-disconnected | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 15:25:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"86c31ada-919a-4d10-a935-9b3ef712caec","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919587024
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 15:25:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 15:25:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 15:25:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 86c31ada-919a-4d10-a935-9b3ef712caec
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 15:25:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 15:25:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 15:25:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 15:25:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8432 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 15:25:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a1423b4b-3131-45d9-bc15-7c310f192143","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"output":46}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 15:25:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 15:25:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 15:25:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8431
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 15:25:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 15:25:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 15:25:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 15:25:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8431 | status: completed | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 15:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:25:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d5f949e6-a759-4266-8471-a2f94c3be359","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":13.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:25:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"86c31ada-919a-4d10-a935-9b3ef712caec","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:25:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"86c31ada-919a-4d10-a935-9b3ef712caec","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 15:25:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 15:25:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 15:25:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8432
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 15:25:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 15:25:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"1617e12a-52a4-4ccc-a597-3f0928c20fa9","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919587024533","ivr_completed_at":"2026-07-27T09:55:28.060732"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 15:25:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 15:25:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8432 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 15:25:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"86c31ada-919a-4d10-a935-9b3ef712caec","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 15:25:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 15:25:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 15:25:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8432
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 15:25:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 15:25:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"1617e12a-52a4-4ccc-a597-3f0928c20fa9","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919587024533","ivr_completed_at":"2026-07-27T09:55:28.060732"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 15:25:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 15:25:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8432 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 15:25:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"86c31ada-919a-4d10-a935-9b3ef712caec","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":1.63,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u091
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 15:25:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 15:25:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 15:25:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8432
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 15:25:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 15:25:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"1617e12a-52a4-4ccc-a597-3f0928c20fa9","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919587024533","ivr_completed_at":"2026-07-27T09:55:28.060732"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 15:25:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 15:25:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8432 | status: call-disconnected | ivr_option: Appointment & General | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 15:25:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"86c31ada-919a-4d10-a935-9b3ef712caec","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":36,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant: \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u0915\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 15:25:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/86c31ada-919a-4d10-a935-9b3ef712caec
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 15:25:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 15:25:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8432
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 15:25:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 15:25:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"1617e12a-52a4-4ccc-a597-3f0928c20fa9","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919587024533","ivr_completed_at":"2026-07-27T09:55:28.060732"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 15:25:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 15:25:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-27 15:25:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8432 | status: completed | ivr_option: General Queries | source: Website | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 15:28:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"62a8fb38-773e-443f-9bd8-570a6b7794b1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917014845
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 15:28:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 15:28:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 15:28:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 62a8fb38-773e-443f-9bd8-570a6b7794b1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 15:28:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 15:28:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 15:28:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 15:28:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8433 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 15:28:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"62a8fb38-773e-443f-9bd8-570a6b7794b1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 15:28:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 15:28:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 15:28:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8433
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 15:28:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 15:28:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"871e3dc4-fd3a-451d-8f3f-d9bbfdc71b9b","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917014845465","ivr_completed_at":"2026-07-27T09:58:56.057770"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 15:28:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 15:28:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8433 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 15:28:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"62a8fb38-773e-443f-9bd8-570a6b7794b1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 15:28:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 15:28:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 15:28:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8433
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 15:28:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 15:28:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"871e3dc4-fd3a-451d-8f3f-d9bbfdc71b9b","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917014845465","ivr_completed_at":"2026-07-27T09:58:56.057770"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 15:28:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 15:28:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8433 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 15:29:41 [13.203.39.153][-][-][info][bolna] [Bolna CurrentDate] Returned — date: '2026-07-27', day: 'Monday'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2539
2026-07-27 15:29:45 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Seema Chhangani', date: 'आज', preferred_time: '04:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:115
2026-07-27 15:29:45 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-27'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:127
2026-07-27 15:29:45 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Seema Chhangani</span>" → Dr. Seema Chhangani
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1694
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-27 15:29:45 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Seema Chhangani' → 1 found: Dr. Seema Chhangani
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:163
2026-07-27 15:29:45 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '04:00 PM' → '04:00 PM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:235
2026-07-27 15:30:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919587024533 HTTP:200 response:{"status":"queued","message":"done","execution_id":"ea70c1eb-b917-42a7-b6ba-ee7f551f6cb4","run_id":"ea70c1eb-b917-42a7-b6ba-ee7f551f6cb4"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-27 15:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ea70c1eb-b917-42a7-b6ba-ee7f551f6cb4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 15:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 15:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 15:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: ea70c1eb-b917-42a7-b6ba-ee7f551f6cb4
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 15:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919587024533' normalized='9587024533' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 15:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919587024533"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 15:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 15:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8434 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 15:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ea70c1eb-b917-42a7-b6ba-ee7f551f6cb4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 15:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 15:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 15:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8434
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 15:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919587024533' normalized='9587024533' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 15:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919587024533"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 15:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 15:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8434 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 15:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"62a8fb38-773e-443f-9bd8-570a6b7794b1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":12.4,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0936\u093e\u092e \u0915\u094b \u0920\u0940\u0915 \u092e\u0948\u090
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 15:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 15:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 15:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8433
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 15:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 15:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"871e3dc4-fd3a-451d-8f3f-d9bbfdc71b9b","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917014845465","ivr_completed_at":"2026-07-27T09:58:56.057770"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 15:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 15:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-27 15:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8433 | status: call-disconnected | ivr_option: Appointment Booking | source: Website | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 15:30:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"62a8fb38-773e-443f-9bd8-570a6b7794b1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":86,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0936\u093e\u092e \u0915\u094b \u0920\u0940\u0915 \u092e\u0948\u0902 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 15:30:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/62a8fb38-773e-443f-9bd8-570a6b7794b1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 15:30:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 15:30:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8433
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 15:30:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 15:30:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8433 | status: completed | ivr_option: Appointment Booking | source: Website | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 15:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:30:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"ea70c1eb-b917-42a7-b6ba-ee7f551f6cb4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:30:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"62a8fb38-773e-443f-9bd8-570a6b7794b1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":12.4,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:30:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ea70c1eb-b917-42a7-b6ba-ee7f551f6cb4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 15:30:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 15:30:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 15:30:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8434
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 15:30:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919587024533' normalized='9587024533' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 15:30:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919587024533"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 15:30:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 15:30:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8434 | status: busy | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 15:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:35:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:35:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"ea70c1eb-b917-42a7-b6ba-ee7f551f6cb4","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:35:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"62a8fb38-773e-443f-9bd8-570a6b7794b1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":86.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:37:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4f5bb1df-9c3f-4410-8cd5-b77f2c8a6893","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919667613
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 15:37:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 15:37:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 15:37:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 4f5bb1df-9c3f-4410-8cd5-b77f2c8a6893
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 15:37:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 15:37:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 15:37:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 15:37:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8435 | status: ringing | ivr_option: No input | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 15:37:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fcc824ac-3aa8-47c2-9ff6-344ecc84e838","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919784265
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 15:37:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 15:37:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 15:37:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: fcc824ac-3aa8-47c2-9ff6-344ecc84e838
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 15:37:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 15:37:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 15:37:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 15:37:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8436 | status: ringing | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 15:37:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4f5bb1df-9c3f-4410-8cd5-b77f2c8a6893","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 15:37:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 15:37:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 15:37:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8435
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 15:37:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 15:37:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 15:37:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 15:37:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8435 | status: call-disconnected | ivr_option: No input | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 15:37:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fcc824ac-3aa8-47c2-9ff6-344ecc84e838","agent_id":"5940f15c-b587-4f44-93f6-e901963cc572","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 15:37:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 15:37:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 15:37:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8436
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 15:37:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 15:37:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"5940f15c-b587-4f44-93f6-e901963cc572","call_sid":"eff99752-e480-4804-bd62-1aa14d1900c4","timezone":"America\/Los_Angeles","call_reason":"Emergency","from_number":"+919784265189","ivr_completed_at":"2026-07-27T10:07:51.242225"},"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 15:37:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Emergency
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 15:37:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8436 | status: in-progress | ivr_option: Emergency | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 15:37:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fcc824ac-3aa8-47c2-9ff6-344ecc84e838","agent_id":"5940f15c-b587-4f44-93f6-e901963cc572","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"azure\/gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 15:37:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 15:37:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 15:37:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8436
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 15:37:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 15:37:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8436 | status: in-progress | ivr_option: Emergency | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 15:38:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4f5bb1df-9c3f-4410-8cd5-b77f2c8a6893","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":599,"output":61}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 15:38:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 15:38:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 15:38:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8435
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 15:38:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 15:38:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 15:38:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 15:38:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8435 | status: completed | ivr_option: No input | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 15:38:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fcc824ac-3aa8-47c2-9ff6-344ecc84e838","agent_id":"5940f15c-b587-4f44-93f6-e901963cc572","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":1.68,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  hello\nassistant:  \u091c\u0940, \u092c\u0924\u093e\u0907\u090f \u0915\u094d\u092f\u093e \u0939\u0941\u0906 \u0939\u0948\u0964\nuser:  madam \u090f\u0915 papa \u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 15:38:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 15:38:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 15:38:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8436
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 15:38:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 15:38:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8436 | status: call-disconnected | ivr_option: Emergency | source: Meta | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 15:38:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fcc824ac-3aa8-47c2-9ff6-344ecc84e838","agent_id":"5940f15c-b587-4f44-93f6-e901963cc572","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":51,"total_cost":6,"transcript":"assistant: Forbaxy Emergency.  \u092c\u0924\u093e\u0907\u090f, \u0915\u094d\u092f\u093e emergency \u0939\u0948\nuser:  hello\nassistant:  \u091c\u0940, \u092c\u0924\u093e\u0907\u090f \u0915\u094d\u092f\u093e \u0939\u0941\u0906 \u0939\u0948\u0964\nuser:  madam \u090f\u0915 papa \u091
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 15:38:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/fcc824ac-3aa8-47c2-9ff6-344ecc84e838
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 15:38:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 15:38:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8436
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 15:38:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 15:38:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8436 | status: completed | ivr_option: Emergency | source: Meta | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 15:40:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919667613374 HTTP:200 response:{"status":"queued","message":"done","execution_id":"d5ce4a05-e4fa-4807-b6c3-0c58fe08cc71","run_id":"d5ce4a05-e4fa-4807-b6c3-0c58fe08cc71"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-27 15:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d5ce4a05-e4fa-4807-b6c3-0c58fe08cc71","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 15:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 15:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 15:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: d5ce4a05-e4fa-4807-b6c3-0c58fe08cc71
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 15:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919667613374' normalized='9667613374' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 15:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919667613374"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 15:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 15:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8437 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 15:40:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d5ce4a05-e4fa-4807-b6c3-0c58fe08cc71","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 15:40:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 15:40:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 15:40:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8437
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 15:40:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919667613374' normalized='9667613374' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 15:40:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919667613374"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 15:40:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 15:40:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8437 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 15:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:40:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d5ce4a05-e4fa-4807-b6c3-0c58fe08cc71","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:40:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"62a8fb38-773e-443f-9bd8-570a6b7794b1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":86.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d5ce4a05-e4fa-4807-b6c3-0c58fe08cc71","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 15:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 15:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: no-answer
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 15:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8437
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 15:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919667613374' normalized='9667613374' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 15:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919667613374"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 15:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 15:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8437 | status: no-answer | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 15:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:45:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d5ce4a05-e4fa-4807-b6c3-0c58fe08cc71","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:45:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"62a8fb38-773e-443f-9bd8-570a6b7794b1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":86.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:50:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d5ce4a05-e4fa-4807-b6c3-0c58fe08cc71","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"62a8fb38-773e-443f-9bd8-570a6b7794b1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":86.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d5ce4a05-e4fa-4807-b6c3-0c58fe08cc71","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 15:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"62a8fb38-773e-443f-9bd8-570a6b7794b1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":86.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d5ce4a05-e4fa-4807-b6c3-0c58fe08cc71","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"62a8fb38-773e-443f-9bd8-570a6b7794b1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":86.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:00:35 [13.203.39.153][-][-][info][bolna] [analytics][working] Outbound call intent: <span class="hl">unknown</span> — lead 128
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/CampaignWebhookController.php:271
2026-07-27 16:01:22 [13.203.39.153][-][-][info][bolna] [analytics][working] Outbound call intent: <span class="hl">unknown</span> — lead 127
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/CampaignWebhookController.php:271
2026-07-27 16:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d5ce4a05-e4fa-4807-b6c3-0c58fe08cc71","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"62a8fb38-773e-443f-9bd8-570a6b7794b1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":86.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:09:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3a6c178d-9048-4e17-8125-7b133cd4c148","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918890002
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 16:09:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 16:09:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 16:09:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 3a6c178d-9048-4e17-8125-7b133cd4c148
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 16:09:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 16:09:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 16:09:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 16:09:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8438 | status: ringing | ivr_option: No input | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 16:09:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3a6c178d-9048-4e17-8125-7b133cd4c148","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 16:09:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 16:09:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 16:09:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8438
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 16:09:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 16:09:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 16:09:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 16:09:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8438 | status: call-disconnected | ivr_option: No input | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 16:10:02 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918890002729 HTTP:200 response:{"status":"queued","message":"done","execution_id":"81319f65-f019-4e85-b2b6-c9b2c90fa43c","run_id":"81319f65-f019-4e85-b2b6-c9b2c90fa43c"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-27 16:10:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"3a6c178d-9048-4e17-8125-7b133cd4c148","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":596,"output":58}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 16:10:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 16:10:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 16:10:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8438
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 16:10:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 16:10:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 16:10:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 16:10:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8438 | status: completed | ivr_option: No input | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 16:10:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"81319f65-f019-4e85-b2b6-c9b2c90fa43c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 16:10:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 16:10:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 16:10:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 81319f65-f019-4e85-b2b6-c9b2c90fa43c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 16:10:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918890002729' normalized='8890002729' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 16:10:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918890002729"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 16:10:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 16:10:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8439 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 16:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"81319f65-f019-4e85-b2b6-c9b2c90fa43c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 16:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 16:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 16:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8439
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 16:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918890002729' normalized='8890002729' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 16:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918890002729"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 16:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 16:10:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8439 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 16:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"81319f65-f019-4e85-b2b6-c9b2c90fa43c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"62a8fb38-773e-443f-9bd8-570a6b7794b1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":86.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:10:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"81319f65-f019-4e85-b2b6-c9b2c90fa43c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 16:10:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 16:10:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 16:10:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8439
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 16:10:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918890002729' normalized='8890002729' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 16:10:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918890002729"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 16:10:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 16:10:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8439 | status: in-progress | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 16:10:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"81319f65-f019-4e85-b2b6-c9b2c90fa43c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.1,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 16:10:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 16:10:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 16:10:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8439
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 16:10:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918890002729' normalized='8890002729' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 16:10:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918890002729"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 16:10:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-27 16:10:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8439 | status: call-disconnected | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 16:11:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"81319f65-f019-4e85-b2b6-c9b2c90fa43c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":7,"total_cost":3,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0936 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 16:11:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/81319f65-f019-4e85-b2b6-c9b2c90fa43c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 16:11:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 16:11:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8439
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 16:11:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918890002729' normalized='8890002729' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 16:11:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918890002729"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 16:11:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-27 16:11:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8439 | status: completed | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 16:15:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"81319f65-f019-4e85-b2b6-c9b2c90fa43c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":7.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"62a8fb38-773e-443f-9bd8-570a6b7794b1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":86.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:20:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:20:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"81319f65-f019-4e85-b2b6-c9b2c90fa43c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":7.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:20:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"62a8fb38-773e-443f-9bd8-570a6b7794b1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":86.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:25:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"81319f65-f019-4e85-b2b6-c9b2c90fa43c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":7.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:25:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"62a8fb38-773e-443f-9bd8-570a6b7794b1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":86.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"81319f65-f019-4e85-b2b6-c9b2c90fa43c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":7.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:30:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"62a8fb38-773e-443f-9bd8-570a6b7794b1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":86.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:35:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"81319f65-f019-4e85-b2b6-c9b2c90fa43c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":7.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:35:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"62a8fb38-773e-443f-9bd8-570a6b7794b1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":86.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:40:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"81319f65-f019-4e85-b2b6-c9b2c90fa43c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":7.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:40:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"62a8fb38-773e-443f-9bd8-570a6b7794b1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":86.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:45:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:45:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:45:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"81319f65-f019-4e85-b2b6-c9b2c90fa43c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":7.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:45:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"62a8fb38-773e-443f-9bd8-570a6b7794b1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":86.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"81319f65-f019-4e85-b2b6-c9b2c90fa43c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":7.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:50:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"62a8fb38-773e-443f-9bd8-570a6b7794b1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":86.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:55:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:55:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"81319f65-f019-4e85-b2b6-c9b2c90fa43c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":7.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 16:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"62a8fb38-773e-443f-9bd8-570a6b7794b1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":86.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"81319f65-f019-4e85-b2b6-c9b2c90fa43c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":7.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"62a8fb38-773e-443f-9bd8-570a6b7794b1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":86.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"81319f65-f019-4e85-b2b6-c9b2c90fa43c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":7.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"62a8fb38-773e-443f-9bd8-570a6b7794b1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":86.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"81319f65-f019-4e85-b2b6-c9b2c90fa43c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":7.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"62a8fb38-773e-443f-9bd8-570a6b7794b1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":86.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:15:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"81319f65-f019-4e85-b2b6-c9b2c90fa43c","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":7.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"62a8fb38-773e-443f-9bd8-570a6b7794b1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":86.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:15:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1bfd481d-6d97-4363-a80a-cfc54e814d05","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919680239
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 17:15:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 17:15:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 17:15:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 1bfd481d-6d97-4363-a80a-cfc54e814d05
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 17:15:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 17:15:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 17:15:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 17:15:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8440 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 17:16:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ec1a8d3a-bfdc-4414-ad2a-b607830ac981","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919990437
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 17:16:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 17:16:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 17:16:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: ec1a8d3a-bfdc-4414-ad2a-b607830ac981
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 17:16:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 17:16:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 17:16:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 17:16:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8441 | status: ringing | ivr_option: No input | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 17:16:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1bfd481d-6d97-4363-a80a-cfc54e814d05","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 17:16:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 17:16:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 17:16:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8440
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 17:16:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 17:16:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 17:16:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 17:16:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8440 | status: call-disconnected | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 17:16:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"671a1db0-788b-427b-acf1-5eb4d2a80cf2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919680239
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 17:16:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 17:16:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 17:16:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 671a1db0-788b-427b-acf1-5eb4d2a80cf2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 17:16:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 17:16:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 17:16:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 17:16:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8442 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 17:16:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ec1a8d3a-bfdc-4414-ad2a-b607830ac981","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 17:16:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 17:16:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 17:16:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8441
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 17:16:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 17:16:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 17:16:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 17:16:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8441 | status: call-disconnected | ivr_option: No input | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 17:16:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"671a1db0-788b-427b-acf1-5eb4d2a80cf2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 17:16:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 17:16:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 17:16:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8442
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 17:16:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 17:16:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5c2ac5db-575c-46d6-b49e-d6aea93575f2","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919680239880","ivr_completed_at":"2026-07-27T11:46:53.766999"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 17:16:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 17:16:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8442 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 17:16:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"671a1db0-788b-427b-acf1-5eb4d2a80cf2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 17:16:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 17:16:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 17:16:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8442
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 17:16:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 17:16:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5c2ac5db-575c-46d6-b49e-d6aea93575f2","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919680239880","ivr_completed_at":"2026-07-27T11:46:53.766999"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 17:16:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 17:16:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8442 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 17:17:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1bfd481d-6d97-4363-a80a-cfc54e814d05","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"output":66}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 17:17:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 17:17:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 17:17:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8440
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 17:17:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 17:17:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 17:17:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 17:17:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8440 | status: completed | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 17:17:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"671a1db0-788b-427b-acf1-5eb4d2a80cf2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":4.49,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 17:17:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 17:17:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 17:17:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8442
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 17:17:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 17:17:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"5c2ac5db-575c-46d6-b49e-d6aea93575f2","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919680239880","ivr_completed_at":"2026-07-27T11:46:53.766999"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 17:17:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 17:17:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-27 17:17:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8442 | status: call-disconnected | ivr_option: Appointment Booking | source: Website | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 17:17:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"671a1db0-788b-427b-acf1-5eb4d2a80cf2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":46,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u0915
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 17:17:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/671a1db0-788b-427b-acf1-5eb4d2a80cf2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 17:17:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 17:17:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8442
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 17:17:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 17:17:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8442 | status: completed | ivr_option: Appointment Booking | source: Website | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 17:17:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"03e2aaa0-7da5-4091-b0d1-80d6230e3eb9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919680239
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 17:17:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 17:17:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 17:17:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 03e2aaa0-7da5-4091-b0d1-80d6230e3eb9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 17:17:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 17:17:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 17:17:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 17:17:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8443 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 17:17:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ec1a8d3a-bfdc-4414-ad2a-b607830ac981","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":593,"output":59}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 17:17:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 17:17:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 17:17:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8441
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 17:17:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 17:17:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 17:17:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 17:17:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8441 | status: completed | ivr_option: No input | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 17:17:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"03e2aaa0-7da5-4091-b0d1-80d6230e3eb9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 17:17:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 17:17:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 17:17:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8443
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 17:17:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 17:17:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c5180a64-a508-4190-b78c-64b3d686074e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919680239880","ivr_completed_at":"2026-07-27T11:47:50.263282"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 17:17:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 17:17:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8443 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 17:17:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"03e2aaa0-7da5-4091-b0d1-80d6230e3eb9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 17:17:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 17:17:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 17:17:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8443
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 17:17:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 17:17:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c5180a64-a508-4190-b78c-64b3d686074e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919680239880","ivr_completed_at":"2026-07-27T11:47:50.263282"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 17:17:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 17:17:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8443 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 17:18:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"03e2aaa0-7da5-4091-b0d1-80d6230e3eb9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":14.31,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092c\u0939\u0941\u0924 \u0905\u091a\u094d\u091b\u0947 \u0925\u094
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 17:18:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 17:18:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 17:18:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8443
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 17:18:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 17:18:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c5180a64-a508-4190-b78c-64b3d686074e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919680239880","ivr_completed_at":"2026-07-27T11:47:50.263282"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 17:18:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 17:18:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8443 | status: call-disconnected | ivr_option: Appointment & General | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 17:19:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"03e2aaa0-7da5-4091-b0d1-80d6230e3eb9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":88,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u092c\u0939\u0941\u0924 \u0905\u091a\u094d\u091b\u0947 \u0925\u0947\n
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 17:19:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/03e2aaa0-7da5-4091-b0d1-80d6230e3eb9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 17:19:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 17:19:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8443
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 17:19:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 17:19:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"c5180a64-a508-4190-b78c-64b3d686074e","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919680239880","ivr_completed_at":"2026-07-27T11:47:50.263282"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 17:19:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 17:19:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-27 17:19:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8443 | status: completed | ivr_option: General Queries | source: Website | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 17:20:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919680239880 HTTP:200 response:{"status":"queued","message":"done","execution_id":"9bd61950-3675-411a-bf1f-9262dfcff43b","run_id":"9bd61950-3675-411a-bf1f-9262dfcff43b"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-27 17:20:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919990437525 HTTP:200 response:{"status":"queued","message":"done","execution_id":"c232db76-14b9-41a9-b700-ba6831530f42","run_id":"c232db76-14b9-41a9-b700-ba6831530f42"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-27 17:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9bd61950-3675-411a-bf1f-9262dfcff43b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 17:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 17:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 17:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 9bd61950-3675-411a-bf1f-9262dfcff43b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 17:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919680239880' normalized='9680239880' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 17:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919680239880"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 17:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 17:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8444 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 17:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c232db76-14b9-41a9-b700-ba6831530f42","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 17:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 17:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 17:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: c232db76-14b9-41a9-b700-ba6831530f42
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 17:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919990437525' normalized='9990437525' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 17:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919990437525"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 17:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 17:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8445 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 17:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9bd61950-3675-411a-bf1f-9262dfcff43b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 17:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 17:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 17:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8444
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 17:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919680239880' normalized='9680239880' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 17:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919680239880"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 17:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 17:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8444 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 17:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c232db76-14b9-41a9-b700-ba6831530f42","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 17:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 17:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 17:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8445
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 17:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919990437525' normalized='9990437525' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 17:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919990437525"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 17:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 17:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8445 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 17:20:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9bd61950-3675-411a-bf1f-9262dfcff43b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 17:20:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 17:20:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 17:20:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8444
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 17:20:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919680239880' normalized='9680239880' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 17:20:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919680239880"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 17:20:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 17:20:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8444 | status: in-progress | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 17:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c232db76-14b9-41a9-b700-ba6831530f42","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"03e2aaa0-7da5-4091-b0d1-80d6230e3eb9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":88.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:20:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c232db76-14b9-41a9-b700-ba6831530f42","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 17:20:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 17:20:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 17:20:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8445
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 17:20:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919990437525' normalized='9990437525' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 17:20:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919990437525"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 17:20:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 17:20:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8445 | status: in-progress | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 17:20:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c232db76-14b9-41a9-b700-ba6831530f42","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.3,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 17:20:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 17:20:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 17:20:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8445
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 17:20:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919990437525' normalized='9990437525' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 17:20:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919990437525"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 17:20:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-27 17:20:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8445 | status: call-disconnected | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 17:20:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9bd61950-3675-411a-bf1f-9262dfcff43b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":5.74,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 17:20:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 17:20:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 17:20:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8444
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 17:20:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919680239880' normalized='9680239880' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 17:20:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919680239880"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 17:20:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-27 17:20:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8444 | status: call-disconnected | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 17:20:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c232db76-14b9-41a9-b700-ba6831530f42","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":20,"total_cost":3,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0936
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 17:20:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c232db76-14b9-41a9-b700-ba6831530f42
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 17:20:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 17:20:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8445
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 17:20:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919990437525' normalized='9990437525' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 17:20:56 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919990437525"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 17:20:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-27 17:20:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8445 | status: completed | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 17:21:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"9bd61950-3675-411a-bf1f-9262dfcff43b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":34,"total_cost":6,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0936
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 17:21:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/9bd61950-3675-411a-bf1f-9262dfcff43b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 17:21:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 17:21:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8444
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 17:21:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919680239880' normalized='9680239880' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 17:21:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919680239880"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 17:21:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-27 17:21:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8444 | status: completed | ivr_option: Outbound Followup | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 17:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"9bd61950-3675-411a-bf1f-9262dfcff43b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"03e2aaa0-7da5-4091-b0d1-80d6230e3eb9","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":88.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:28:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cc636632-34d6-4887-b6a5-d14c03a721a2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917300300
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 17:28:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 17:28:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 17:28:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: cc636632-34d6-4887-b6a5-d14c03a721a2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 17:28:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 17:28:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 17:28:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 17:28:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8446 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 17:29:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cc636632-34d6-4887-b6a5-d14c03a721a2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 17:29:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 17:29:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 17:29:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8446
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 17:29:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 17:29:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b9723c5f-263d-4793-b7b1-2161b3f1e0fa","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917300300330","ivr_completed_at":"2026-07-27T11:59:12.938220"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 17:29:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 17:29:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8446 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 17:29:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cc636632-34d6-4887-b6a5-d14c03a721a2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 17:29:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 17:29:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 17:29:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8446
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 17:29:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 17:29:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b9723c5f-263d-4793-b7b1-2161b3f1e0fa","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917300300330","ivr_completed_at":"2026-07-27T11:59:12.938220"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 17:29:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 17:29:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8446 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 17:29:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cc636632-34d6-4887-b6a5-d14c03a721a2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":1.68,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser: call the\nassistant: \u091c\u0940, \u0915\u0943\u092a\u092f\u093e \u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 17:29:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 17:29:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 17:29:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8446
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 17:29:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 17:29:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b9723c5f-263d-4793-b7b1-2161b3f1e0fa","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917300300330","ivr_completed_at":"2026-07-27T11:59:12.938220"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 17:29:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 17:29:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8446 | status: call-disconnected | ivr_option: Appointment & General | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 17:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"9bd61950-3675-411a-bf1f-9262dfcff43b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"cc636632-34d6-4887-b6a5-d14c03a721a2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":1.68,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:30:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cc636632-34d6-4887-b6a5-d14c03a721a2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":35,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser: call the\nassistant: \u091c\u0940, \u0915\u0943\u092a\u092f\u093e \u092
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 17:30:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cc636632-34d6-4887-b6a5-d14c03a721a2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 17:30:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 17:30:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8446
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 17:30:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 17:30:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"b9723c5f-263d-4793-b7b1-2161b3f1e0fa","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917300300330","ivr_completed_at":"2026-07-27T11:59:12.938220"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 17:30:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 17:30:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-27 17:30:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8446 | status: completed | ivr_option: General Queries | source: Website | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 17:32:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b047e775-f676-4e22-bd11-a66005b85d3b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919828018
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 17:32:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 17:32:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 17:32:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: b047e775-f676-4e22-bd11-a66005b85d3b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 17:32:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 17:32:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 17:32:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 17:32:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8447 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 17:32:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b047e775-f676-4e22-bd11-a66005b85d3b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 17:32:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 17:32:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 17:32:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8447
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 17:32:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 17:32:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d60076b4-8299-4de0-b2cc-5e93c089f677","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919828018319","ivr_completed_at":"2026-07-27T12:02:23.570861"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 17:32:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 17:32:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8447 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 17:32:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b047e775-f676-4e22-bd11-a66005b85d3b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 17:32:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 17:32:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 17:32:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8447
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 17:32:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 17:32:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d60076b4-8299-4de0-b2cc-5e93c089f677","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919828018319","ivr_completed_at":"2026-07-27T12:02:23.570861"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 17:32:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 17:32:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8447 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 17:32:40 [13.203.39.153][-][-][info][bolna] [Bolna SearchDoctor] doctor: 'Jyoti Sharma', date_raw: 'कल', check_date: '2026-07-28'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1988
2026-07-27 17:32:40 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Jyoti Sharma</span>" → Dr. Jyoti Sharma
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1694
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1993
2026-07-27 17:32:40 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 12, check_date: '2026-07-28', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2113
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2015
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2005
2026-07-27 17:33:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b047e775-f676-4e22-bd11-a66005b85d3b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":8.72,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  i am a doctor\nuser:  \u091c\u094d\u092f\u094b\u0924\u093f \u0936\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 17:33:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 17:33:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 17:33:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8447
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 17:33:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 17:33:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"d60076b4-8299-4de0-b2cc-5e93c089f677","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919828018319","ivr_completed_at":"2026-07-27T12:02:23.570861"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 17:33:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 17:33:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-27 17:33:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8447 | status: call-disconnected | ivr_option: Appointment Booking | source: Website | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 17:33:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b047e775-f676-4e22-bd11-a66005b85d3b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":70,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  i am a doctor\nuser:  \u091c\u094d\u092f\u094b\u0924\u093f \u0936\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 17:33:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b047e775-f676-4e22-bd11-a66005b85d3b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 17:33:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 17:33:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8447
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 17:33:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 17:33:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8447 | status: completed | ivr_option: Appointment Booking | source: Website | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 17:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:35:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"9bd61950-3675-411a-bf1f-9262dfcff43b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:35:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b047e775-f676-4e22-bd11-a66005b85d3b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"9bd61950-3675-411a-bf1f-9262dfcff43b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b047e775-f676-4e22-bd11-a66005b85d3b","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:43:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919887024
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 17:43:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 17:43:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 17:43:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 25cc5118-0621-4469-bdb6-9c7a77dace6f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 17:43:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 17:43:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 17:43:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 17:43:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8448 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 17:44:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 17:44:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 17:44:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 17:44:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8448
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 17:44:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 17:44:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"a1ee96e2-1048-4ad3-9f15-a86b9475076d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919887024003","ivr_completed_at":"2026-07-27T12:14:13.590782"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 17:44:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 17:44:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8448 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 17:44:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 17:44:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 17:44:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 17:44:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8448
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 17:44:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 17:44:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"a1ee96e2-1048-4ad3-9f15-a86b9475076d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919887024003","ivr_completed_at":"2026-07-27T12:14:13.590782"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 17:44:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 17:44:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8448 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 17:45:07 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Received — doctor: 'Orthopaedics', date: 'कल', preferred_time: '10:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:115
2026-07-27 17:45:07 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Resolved date: '2026-07-28'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:127
2026-07-27 17:45:07 [13.203.39.153][-][-][info][bolna] [knowledge][working] Speciality match "<span class="hl">Orthopaedics</span>" → Orthopaedics
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1793
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:161
2026-07-27 17:45:07 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Search 'Orthopaedics' → 2 found: Dr. Rashid Khan, Dr. Utkarsh Agrawal
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:163
2026-07-27 17:45:07 [13.203.39.153][-][-][info][bolna] [Bolna Slots] Preferred time '10:00 AM' → '10:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:235
2026-07-27 17:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"9bd61950-3675-411a-bf1f-9262dfcff43b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:45:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:45:42 [13.203.39.153][-][-][info][bolna] [Bolna Book] name: 'Narendra Yadav', phone: '9887024003', doctor_id: 6, date: '2026-07-28', time: '10:00 AM'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:321
2026-07-27 17:45:42 [13.203.39.153][-][-][info][bolna] [Bolna Book] Time '10:00 AM' → '10:00 AM' → '10:00'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:346
2026-07-27 17:45:44 [13.203.39.153][-][-][info][bolna] [Bolna Book] Booked FBX-03E16F — Narendra Yadav with Dr. Rashid Khan on 2026-07-28 at 10:00 AM | call_source: Website
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:405
2026-07-27 17:45:44 [13.203.39.153][-][-][info][bolna] [inbound][working] Booked <span class="hl">FBX-03E16F</span> — Dr. Rashid Khan on 28 Jul 10:00 AM
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:412
2026-07-27 17:46:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":22.69,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0914\u0930\u094d\u0925\u094b\u0902 \u0915\u0947 doctor \u0915\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 17:46:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 17:46:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 17:46:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8448
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 17:46:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 17:46:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"a1ee96e2-1048-4ad3-9f15-a86b9475076d","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919887024003","ivr_completed_at":"2026-07-27T12:14:13.590782"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 17:46:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 17:46:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-27 17:46:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Linked appointment FBX-03E16F
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:746
2026-07-27 17:46:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8448 | status: call-disconnected | ivr_option: Appointment Booking | source: Website | flag: appointment_booked | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 17:46:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":152,"total_cost":18,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0914\u0930\u094d\u0925\u094b\u0902 \u0915\u0947 doctor \u0915\u094
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 17:46:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/25cc5118-0621-4469-bdb6-9c7a77dace6f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 17:46:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 17:46:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8448
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 17:46:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 17:46:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8448 | status: completed | ivr_option: Appointment Booking | source: Website | flag: appointment_booked | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 17:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"9bd61950-3675-411a-bf1f-9262dfcff43b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:50:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:50:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"de85f227-f7c5-4bf8-83bf-03b322434de1","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919414056
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 17:50:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 17:50:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 17:50:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: de85f227-f7c5-4bf8-83bf-03b322434de1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 17:50:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 17:50:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 17:50:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 17:50:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8449 | status: ringing | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 17:50:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"de85f227-f7c5-4bf8-83bf-03b322434de1","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 17:50:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 17:50:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 17:50:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8449
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 17:50:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 17:50:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","call_sid":"560725bd-86bd-4411-ba7c-da0bb521c9dd","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414056798","ivr_completed_at":"2026-07-27T12:20:54.415853"},"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 17:50:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 17:50:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8449 | status: in-progress | ivr_option: Appointment & General | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 17:50:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"de85f227-f7c5-4bf8-83bf-03b322434de1","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 17:50:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 17:50:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 17:50:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8449
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 17:50:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 17:50:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","call_sid":"560725bd-86bd-4411-ba7c-da0bb521c9dd","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414056798","ivr_completed_at":"2026-07-27T12:20:54.415853"},"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 17:50:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 17:50:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8449 | status: in-progress | ivr_option: Appointment & General | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 17:51:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"de85f227-f7c5-4bf8-83bf-03b322434de1","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":3.04,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  connect with the executive\nassistant: \u092e\u093e\u092b\u093c \u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 17:51:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 17:51:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 17:51:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8449
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 17:51:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 17:51:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","call_sid":"560725bd-86bd-4411-ba7c-da0bb521c9dd","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414056798","ivr_completed_at":"2026-07-27T12:20:54.415853"},"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 17:51:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 17:51:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8449 | status: call-disconnected | ivr_option: Appointment & General | source: Meta | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 17:51:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"de85f227-f7c5-4bf8-83bf-03b322434de1","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":34,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  connect with the executive\nassistant: \u092e\u093e\u092b\u093c \u0915
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 17:51:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/de85f227-f7c5-4bf8-83bf-03b322434de1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 17:51:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 17:51:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8449
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 17:51:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 17:51:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","call_sid":"560725bd-86bd-4411-ba7c-da0bb521c9dd","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919414056798","ivr_completed_at":"2026-07-27T12:20:54.415853"},"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 17:51:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 17:51:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-27 17:51:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8449 | status: completed | ivr_option: General Queries | source: Meta | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 17:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"9bd61950-3675-411a-bf1f-9262dfcff43b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 17:55:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:00:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"9bd61950-3675-411a-bf1f-9262dfcff43b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:00:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:00:58 [13.203.39.153][-][-][info][bolna] [analytics][working] Outbound call intent: <span class="hl">unknown</span> — lead 118
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/CampaignWebhookController.php:271
2026-07-27 18:01:37 [13.203.39.153][-][-][info][bolna] [analytics][working] Outbound call intent: <span class="hl">unknown</span> — lead 121
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/CampaignWebhookController.php:271
2026-07-27 18:01:59 [13.203.39.153][-][-][info][bolna] [analytics][working] Outbound call intent: <span class="hl">not_interested</span> — lead 126
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/CampaignWebhookController.php:271
2026-07-27 18:03:08 [13.203.39.153][-][-][info][bolna] [escalation][alert] <span class="red">SMS delivery failed</span> — connection error
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/SmsService.php:240
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/SmsService.php:115
2026-07-27 18:03:08 [13.203.39.153][-][-][info][bolna] [outbound][working] Lead <span class="teal">converted</span> — 17-July-2026-Ortho-Lead - Hindi, phone 9928441122
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaCampaignController.php:1096
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaCampaignController.php:522
2026-07-27 18:03:34 [13.203.39.153][-][-][info][bolna] [analytics][working] Outbound call intent: <span class="hl">unknown</span> — lead 104
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/CampaignWebhookController.php:271
2026-07-27 18:05:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:05:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"9bd61950-3675-411a-bf1f-9262dfcff43b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"9bd61950-3675-411a-bf1f-9262dfcff43b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:15:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:15:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"9bd61950-3675-411a-bf1f-9262dfcff43b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"9bd61950-3675-411a-bf1f-9262dfcff43b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:25:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"9bd61950-3675-411a-bf1f-9262dfcff43b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"9bd61950-3675-411a-bf1f-9262dfcff43b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:30:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"9bd61950-3675-411a-bf1f-9262dfcff43b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:35:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:40:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:40:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"9bd61950-3675-411a-bf1f-9262dfcff43b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:40:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"9bd61950-3675-411a-bf1f-9262dfcff43b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:45:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:50:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:50:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"9bd61950-3675-411a-bf1f-9262dfcff43b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:50:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"9bd61950-3675-411a-bf1f-9262dfcff43b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 18:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"9bd61950-3675-411a-bf1f-9262dfcff43b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:00:32 [13.203.39.153][-][-][info][bolna] [analytics][working] Outbound call intent: <span class="hl">unknown</span> — lead 129
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/CampaignWebhookController.php:271
2026-07-27 19:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"9bd61950-3675-411a-bf1f-9262dfcff43b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:10:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:10:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"9bd61950-3675-411a-bf1f-9262dfcff43b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:10:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"9bd61950-3675-411a-bf1f-9262dfcff43b","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":34.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:17:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a585ec40-059f-4f8c-9fbd-c732b3f820a0","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919664475
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 19:17:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 19:17:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 19:17:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: a585ec40-059f-4f8c-9fbd-c732b3f820a0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 19:17:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 19:17:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 19:17:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 19:17:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8450 | status: ringing | ivr_option: No input | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 19:17:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a585ec40-059f-4f8c-9fbd-c732b3f820a0","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 19:17:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 19:17:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 19:17:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8450
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 19:17:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 19:17:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 19:17:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 19:17:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8450 | status: call-disconnected | ivr_option: No input | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 19:18:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a585ec40-059f-4f8c-9fbd-c732b3f820a0","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":596,"output":56}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 19:18:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 19:18:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 19:18:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8450
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 19:18:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 19:18:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 19:18:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 19:18:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8450 | status: completed | ivr_option: No input | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 19:20:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919664475671 HTTP:200 response:{"status":"queued","message":"done","execution_id":"48c8cd13-01e3-4816-94a3-99db6a707ddc","run_id":"48c8cd13-01e3-4816-94a3-99db6a707ddc"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-27 19:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"48c8cd13-01e3-4816-94a3-99db6a707ddc","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:20:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"48c8cd13-01e3-4816-94a3-99db6a707ddc","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 19:20:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 19:20:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 19:20:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8451
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 19:20:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919664475671' normalized='9664475671' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 19:20:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919664475671"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 19:20:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 19:20:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8451 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 19:20:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"48c8cd13-01e3-4816-94a3-99db6a707ddc","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 19:20:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 19:20:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 19:20:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8451
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 19:20:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919664475671' normalized='9664475671' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 19:20:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919664475671"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 19:20:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 19:20:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8451 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 19:20:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"48c8cd13-01e3-4816-94a3-99db6a707ddc","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 19:20:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 19:20:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 19:20:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8451
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 19:20:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919664475671' normalized='9664475671' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 19:20:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919664475671"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 19:20:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 19:20:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8451 | status: busy | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 19:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"48c8cd13-01e3-4816-94a3-99db6a707ddc","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:30:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:30:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"48c8cd13-01e3-4816-94a3-99db6a707ddc","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"48c8cd13-01e3-4816-94a3-99db6a707ddc","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"48c8cd13-01e3-4816-94a3-99db6a707ddc","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:45:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"48c8cd13-01e3-4816-94a3-99db6a707ddc","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"48c8cd13-01e3-4816-94a3-99db6a707ddc","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:52:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fd6d7919-e134-428c-890f-3816e6ec561b","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919982409
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 19:52:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 19:52:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 19:52:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: fd6d7919-e134-428c-890f-3816e6ec561b
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 19:52:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 19:52:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 19:52:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 19:52:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8452 | status: ringing | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 19:52:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fd6d7919-e134-428c-890f-3816e6ec561b","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 19:52:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 19:52:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 19:52:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8452
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 19:52:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 19:52:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 19:52:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 19:52:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8452 | status: call-disconnected | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 19:52:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"fd6d7919-e134-428c-890f-3816e6ec561b","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"output":45}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 19:52:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 19:52:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 19:52:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8452
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 19:52:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 19:52:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 19:52:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 19:52:58 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8452 | status: completed | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 19:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"48c8cd13-01e3-4816-94a3-99db6a707ddc","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 19:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:00:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919982409715 HTTP:200 response:{"status":"queued","message":"done","execution_id":"1b5269f8-f68a-467a-899a-305447fc7349","run_id":"1b5269f8-f68a-467a-899a-305447fc7349"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-27 20:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1b5269f8-f68a-467a-899a-305447fc7349","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 20:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 20:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 20:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 1b5269f8-f68a-467a-899a-305447fc7349
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 20:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919982409715' normalized='9982409715' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 20:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919982409715"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 20:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 20:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8453 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 20:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1b5269f8-f68a-467a-899a-305447fc7349","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 20:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 20:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 20:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8453
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 20:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919982409715' normalized='9982409715' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 20:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919982409715"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 20:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 20:00:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8453 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 20:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1b5269f8-f68a-467a-899a-305447fc7349","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 20:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 20:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 20:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8453
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 20:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919982409715' normalized='9982409715' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 20:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919982409715"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 20:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 20:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8453 | status: in-progress | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 20:00:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b5269f8-f68a-467a-899a-305447fc7349","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:00:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:00:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1b5269f8-f68a-467a-899a-305447fc7349","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.22,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 20:00:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 20:00:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 20:00:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8453
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 20:00:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919982409715' normalized='9982409715' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 20:00:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919982409715"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 20:00:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-27 20:00:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8453 | status: call-disconnected | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 20:00:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1b5269f8-f68a-467a-899a-305447fc7349","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":15,"total_cost":3,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0936
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 20:00:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1b5269f8-f68a-467a-899a-305447fc7349
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 20:00:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 20:00:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8453
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 20:00:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919982409715' normalized='9982409715' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 20:00:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919982409715"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 20:00:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-27 20:00:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8453 | status: completed | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 20:05:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:05:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b5269f8-f68a-467a-899a-305447fc7349","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b5269f8-f68a-467a-899a-305447fc7349","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:15:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:15:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b5269f8-f68a-467a-899a-305447fc7349","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b5269f8-f68a-467a-899a-305447fc7349","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:25:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:25:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b5269f8-f68a-467a-899a-305447fc7349","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b5269f8-f68a-467a-899a-305447fc7349","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b5269f8-f68a-467a-899a-305447fc7349","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b5269f8-f68a-467a-899a-305447fc7349","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:45:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b5b54833-ccab-481e-ba87-0a299d96ab66","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919351842
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 20:45:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 20:45:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 20:45:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: b5b54833-ccab-481e-ba87-0a299d96ab66
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 20:45:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 20:45:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 20:45:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 20:45:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8454 | status: ringing | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 20:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1b5269f8-f68a-467a-899a-305447fc7349","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:45:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b5b54833-ccab-481e-ba87-0a299d96ab66","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 20:45:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 20:45:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 20:45:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8454
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 20:45:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 20:45:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 20:45:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 20:45:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8454 | status: call-disconnected | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 20:45:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b5b54833-ccab-481e-ba87-0a299d96ab66","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"output":61}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 20:45:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 20:45:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 20:45:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8454
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 20:45:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 20:45:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 20:45:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 20:45:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8454 | status: completed | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 20:50:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919351842778 HTTP:200 response:{"status":"queued","message":"done","execution_id":"98c05aff-8784-4e2f-b50e-942b52837cf5","run_id":"98c05aff-8784-4e2f-b50e-942b52837cf5"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-27 20:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"98c05aff-8784-4e2f-b50e-942b52837cf5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 20:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 20:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 20:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 98c05aff-8784-4e2f-b50e-942b52837cf5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 20:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919351842778' normalized='9351842778' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 20:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919351842778"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 20:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 20:50:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8455 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 20:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"98c05aff-8784-4e2f-b50e-942b52837cf5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 20:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 20:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 20:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8455
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 20:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919351842778' normalized='9351842778' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 20:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919351842778"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 20:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 20:50:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8455 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 20:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"98c05aff-8784-4e2f-b50e-942b52837cf5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:50:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"98c05aff-8784-4e2f-b50e-942b52837cf5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 20:50:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 20:50:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 20:50:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8455
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 20:50:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919351842778' normalized='9351842778' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 20:50:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919351842778"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 20:50:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 20:50:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8455 | status: in-progress | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 20:52:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"98c05aff-8784-4e2f-b50e-942b52837cf5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":24.78,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 20:52:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 20:52:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 20:52:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8455
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 20:52:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919351842778' normalized='9351842778' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 20:52:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919351842778"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 20:52:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-27 20:52:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8455 | status: call-disconnected | ivr_option: Outbound Followup | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 20:52:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"98c05aff-8784-4e2f-b50e-942b52837cf5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":125,"total_cost":15,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 20:52:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/98c05aff-8784-4e2f-b50e-942b52837cf5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 20:52:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 20:52:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8455
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 20:52:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919351842778' normalized='9351842778' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 20:52:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8455 | status: completed | ivr_option: Outbound Followup | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 20:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"98c05aff-8784-4e2f-b50e-942b52837cf5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":125.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 20:55:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:00:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"98c05aff-8784-4e2f-b50e-942b52837cf5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":125.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:00:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:05:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:05:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"98c05aff-8784-4e2f-b50e-942b52837cf5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":125.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:10:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:10:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"98c05aff-8784-4e2f-b50e-942b52837cf5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":125.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:13:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0dcbc0a0-3932-4edb-8ac7-b4fde0fe4107","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918890762
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 21:13:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 21:13:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 21:13:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 0dcbc0a0-3932-4edb-8ac7-b4fde0fe4107
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 21:13:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 21:13:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 21:13:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 21:13:41 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8456 | status: ringing | ivr_option: No input | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 21:13:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0dcbc0a0-3932-4edb-8ac7-b4fde0fe4107","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 21:13:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 21:13:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 21:13:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8456
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 21:13:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 21:13:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 21:13:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 21:13:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8456 | status: call-disconnected | ivr_option: No input | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 21:14:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0dcbc0a0-3932-4edb-8ac7-b4fde0fe4107","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":596,"output":55}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 21:14:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 21:14:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 21:14:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8456
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 21:14:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 21:14:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 21:14:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 21:14:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8456 | status: completed | ivr_option: No input | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 21:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:15:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"98c05aff-8784-4e2f-b50e-942b52837cf5","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":125.0,"total_cost":15.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:15:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:20:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918890762515 HTTP:200 response:{"status":"queued","message":"done","execution_id":"a0ef36f2-9a2a-4a4c-9baf-9555b871fd04","run_id":"a0ef36f2-9a2a-4a4c-9baf-9555b871fd04"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-27 21:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a0ef36f2-9a2a-4a4c-9baf-9555b871fd04","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 21:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 21:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 21:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: a0ef36f2-9a2a-4a4c-9baf-9555b871fd04
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 21:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918890762515' normalized='8890762515' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 21:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918890762515"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 21:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 21:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8457 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 21:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a0ef36f2-9a2a-4a4c-9baf-9555b871fd04","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 21:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 21:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 21:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8457
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 21:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918890762515' normalized='8890762515' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 21:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918890762515"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 21:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 21:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8457 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 21:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a0ef36f2-9a2a-4a4c-9baf-9555b871fd04","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:20:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:20:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a0ef36f2-9a2a-4a4c-9baf-9555b871fd04","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 21:20:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 21:20:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 21:20:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8457
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 21:20:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918890762515' normalized='8890762515' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 21:20:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918890762515"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 21:20:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 21:20:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8457 | status: in-progress | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 21:23:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a0ef36f2-9a2a-4a4c-9baf-9555b871fd04","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":28.39,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 21:23:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 21:23:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 21:23:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8457
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 21:23:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918890762515' normalized='8890762515' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 21:23:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918890762515"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 21:23:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-27 21:23:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8457 | status: call-disconnected | ivr_option: Outbound Followup | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 21:23:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a0ef36f2-9a2a-4a4c-9baf-9555b871fd04","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":160,"total_cost":18,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 21:23:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a0ef36f2-9a2a-4a4c-9baf-9555b871fd04
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 21:23:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 21:23:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8457
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 21:23:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918890762515' normalized='8890762515' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 21:23:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8457 | status: completed | ivr_option: Outbound Followup | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 21:25:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:25:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a0ef36f2-9a2a-4a4c-9baf-9555b871fd04","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":160.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:30:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:30:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a0ef36f2-9a2a-4a4c-9baf-9555b871fd04","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":160.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:32:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"586a1bbd-7c12-4a03-9e11-a7d7648f50c5","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917615979
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 21:32:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 21:32:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 21:32:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 586a1bbd-7c12-4a03-9e11-a7d7648f50c5
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 21:32:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 21:32:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 21:32:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 21:32:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8458 | status: ringing | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 21:32:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"586a1bbd-7c12-4a03-9e11-a7d7648f50c5","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 21:32:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 21:32:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 21:32:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8458
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 21:32:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 21:32:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 21:32:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 21:32:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8458 | status: call-disconnected | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 21:33:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"586a1bbd-7c12-4a03-9e11-a7d7648f50c5","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":594,"output":53}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 21:33:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 21:33:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 21:33:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8458
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 21:33:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 21:33:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 21:33:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 21:33:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8458 | status: completed | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 21:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a0ef36f2-9a2a-4a4c-9baf-9555b871fd04","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":160.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:35:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:40:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917615979506 HTTP:200 response:{"status":"queued","message":"done","execution_id":"1fabad51-4cd6-48b5-a113-ae54a46a1dba","run_id":"1fabad51-4cd6-48b5-a113-ae54a46a1dba"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-27 21:40:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1fabad51-4cd6-48b5-a113-ae54a46a1dba","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 21:40:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 21:40:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 21:40:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 1fabad51-4cd6-48b5-a113-ae54a46a1dba
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 21:40:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917615979506' normalized='7615979506' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 21:40:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917615979506"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 21:40:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 21:40:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8459 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 21:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1fabad51-4cd6-48b5-a113-ae54a46a1dba","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 21:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 21:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 21:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8459
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 21:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917615979506' normalized='7615979506' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 21:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917615979506"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 21:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 21:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8459 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 21:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:40:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1fabad51-4cd6-48b5-a113-ae54a46a1dba","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:40:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1fabad51-4cd6-48b5-a113-ae54a46a1dba","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 21:40:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 21:40:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 21:40:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8459
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 21:40:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917615979506' normalized='7615979506' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 21:40:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917615979506"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 21:40:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 21:40:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8459 | status: in-progress | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 21:40:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1fabad51-4cd6-48b5-a113-ae54a46a1dba","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.5,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 21:40:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 21:40:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 21:40:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8459
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 21:40:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917615979506' normalized='7615979506' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 21:40:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917615979506"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 21:40:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-27 21:40:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8459 | status: call-disconnected | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 21:41:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1fabad51-4cd6-48b5-a113-ae54a46a1dba","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":22,"total_cost":3,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0936
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 21:41:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/1fabad51-4cd6-48b5-a113-ae54a46a1dba
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 21:41:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 21:41:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8459
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 21:41:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917615979506' normalized='7615979506' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 21:41:02 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917615979506"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 21:41:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-27 21:41:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8459 | status: completed | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 21:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:45:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:45:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1fabad51-4cd6-48b5-a113-ae54a46a1dba","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:45:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1fabad51-4cd6-48b5-a113-ae54a46a1dba","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:50:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:50:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"865579e0-6076-49e6-900d-42e372cdcbc2","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918955080
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 21:50:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 21:50:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 21:50:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 865579e0-6076-49e6-900d-42e372cdcbc2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 21:50:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 21:50:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 21:50:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 21:50:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8460 | status: ringing | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 21:50:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"865579e0-6076-49e6-900d-42e372cdcbc2","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 21:50:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 21:50:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 21:50:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8460
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 21:50:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 21:50:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 21:50:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 21:50:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8460 | status: call-disconnected | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 21:51:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"865579e0-6076-49e6-900d-42e372cdcbc2","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"output":58}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 21:51:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 21:51:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 21:51:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8460
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 21:51:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 21:51:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 21:51:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 21:51:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8460 | status: completed | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 21:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:55:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"1fabad51-4cd6-48b5-a113-ae54a46a1dba","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 21:56:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"32b8adf8-05e8-4b86-8cdd-b28d18db52c2","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919784040
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 21:56:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 21:56:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 21:56:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 32b8adf8-05e8-4b86-8cdd-b28d18db52c2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 21:56:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 21:56:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 21:56:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 21:56:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8461 | status: ringing | ivr_option: No input | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 21:56:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"32b8adf8-05e8-4b86-8cdd-b28d18db52c2","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 21:56:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 21:56:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 21:56:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8461
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 21:56:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 21:56:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 21:56:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 21:56:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8461 | status: call-disconnected | ivr_option: No input | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 21:56:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"32b8adf8-05e8-4b86-8cdd-b28d18db52c2","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":598,"output":51}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 21:56:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 21:56:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 21:56:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8461
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 21:56:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 21:56:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 21:56:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 21:56:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8461 | status: completed | ivr_option: No input | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 22:00:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918955080998 HTTP:200 response:{"status":"queued","message":"done","execution_id":"e5d4de3b-61cb-4e43-ab45-159d2b040211","run_id":"e5d4de3b-61cb-4e43-ab45-159d2b040211"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-27 22:00:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919784040479 HTTP:200 response:{"status":"queued","message":"done","execution_id":"b6e11e00-4233-459b-80c3-527c817d104f","run_id":"b6e11e00-4233-459b-80c3-527c817d104f"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-27 22:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 22:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 22:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 22:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: b6e11e00-4233-459b-80c3-527c817d104f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 22:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919784040479' normalized='9784040479' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 22:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919784040479"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 22:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 22:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8462 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 22:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e5d4de3b-61cb-4e43-ab45-159d2b040211","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 22:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 22:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 22:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: e5d4de3b-61cb-4e43-ab45-159d2b040211
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 22:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918955080998' normalized='8955080998' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 22:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918955080998"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 22:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 22:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8463 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 22:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e5d4de3b-61cb-4e43-ab45-159d2b040211","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 22:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 22:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 22:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8463
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 22:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918955080998' normalized='8955080998' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 22:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918955080998"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 22:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 22:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8463 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 22:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 22:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 22:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 22:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8462
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 22:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919784040479' normalized='9784040479' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 22:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919784040479"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 22:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 22:00:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8462 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 22:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 22:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 22:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 22:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8462
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 22:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919784040479' normalized='9784040479' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 22:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919784040479"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 22:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 22:00:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8462 | status: in-progress | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 22:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e5d4de3b-61cb-4e43-ab45-159d2b040211","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 22:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 22:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 22:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8463
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 22:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918955080998' normalized='8955080998' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 22:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918955080998"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 22:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 22:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8463 | status: in-progress | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 22:00:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:01:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e5d4de3b-61cb-4e43-ab45-159d2b040211","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":6.2,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 22:01:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 22:01:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 22:01:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8463
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 22:01:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918955080998' normalized='8955080998' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 22:01:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918955080998"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 22:01:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-27 22:01:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8463 | status: call-disconnected | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 22:01:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e5d4de3b-61cb-4e43-ab45-159d2b040211","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":56,"total_cost":6,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0936
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 22:01:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e5d4de3b-61cb-4e43-ab45-159d2b040211
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 22:01:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 22:01:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8463
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 22:01:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918955080998' normalized='8955080998' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 22:01:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918955080998"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 22:01:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-27 22:01:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8463 | status: completed | ivr_option: Outbound Followup | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 22:04:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":43.06,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 22:04:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 22:04:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 22:04:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8462
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 22:04:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919784040479' normalized='9784040479' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 22:04:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919784040479"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 22:04:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-27 22:04:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8462 | status: call-disconnected | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 22:04:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":240,"total_cost":24,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 22:04:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/b6e11e00-4233-459b-80c3-527c817d104f
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 22:04:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 22:04:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8462
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 22:04:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919784040479' normalized='9784040479' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 22:04:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919784040479"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 22:04:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-27 22:04:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8462 | status: completed | ivr_option: Outbound Followup | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 22:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:10:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:15:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:15:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:20:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:20:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:25:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:30:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:30:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:35:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:35:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:35:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:35:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"25cc5118-0621-4469-bdb6-9c7a77dace6f","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":152.0,"total_cost":18.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:38:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917014764
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 22:38:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 22:38:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 22:38:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 48916ae2-8fcc-4279-b81d-df0a4a9b67ef
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-27 22:38:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 22:38:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 22:38:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-27 22:38:53 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8464 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 22:39:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 22:39:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 22:39:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 22:39:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8464
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 22:39:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 22:39:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0a727ceb-c0c1-4fd4-bb34-35a9c6e64869","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917014764542","ivr_completed_at":"2026-07-27T17:09:11.607626"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 22:39:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 22:39:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8464 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 22:39:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 22:39:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 22:39:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 22:39:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8464
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 22:39:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 22:39:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0a727ceb-c0c1-4fd4-bb34-35a9c6e64869","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917014764542","ivr_completed_at":"2026-07-27T17:09:11.607626"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 22:39:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 22:39:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8464 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 22:40:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":8.28,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 22:40:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 22:40:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 22:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8464
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 22:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 22:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0a727ceb-c0c1-4fd4-bb34-35a9c6e64869","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917014764542","ivr_completed_at":"2026-07-27T17:09:11.607626"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 22:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 22:40:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8464 | status: call-disconnected | ivr_option: Appointment & General | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 22:40:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":70,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u0915
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-27 22:40:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/48916ae2-8fcc-4279-b81d-df0a4a9b67ef
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-27 22:40:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-27 22:40:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8464
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-27 22:40:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-27 22:40:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"0a727ceb-c0c1-4fd4-bb34-35a9c6e64869","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917014764542","ivr_completed_at":"2026-07-27T17:09:11.607626"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-27 22:40:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-27 22:40:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-27 22:40:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8464 | status: completed | ivr_option: General Queries | source: Website | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-27 22:40:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:40:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:40:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":8.28,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:45:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:50:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:55:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 22:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:00:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:05:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:05:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:05:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:10:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:10:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:10:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:15:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:15:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:20:01 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:20:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:20:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:25:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:25:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:30:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:30:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:30:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:35:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:35:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:40:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:40:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:40:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:45:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:45:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:45:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:50:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:50:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:55:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:55:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-27 23:55:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:00:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:00:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:00:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:00:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:05:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:05:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:05:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:05:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:10:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:10:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:10:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:10:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:15:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:15:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:15:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:15:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:20:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:20:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:20:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:25:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:25:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:25:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:30:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:30:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:30:13 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:35:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:35:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:35:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:40:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:40:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:40:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:45:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:45:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:45:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:50:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:50:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:50:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:55:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:55:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 00:55:25 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:00:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:00:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:00:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:05:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:05:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:05:25 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:10:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:10:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:10:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:15:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:15:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:15:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:20:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:20:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:20:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:25:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:25:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:25:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:30:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:30:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:30:25 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:35:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:35:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:35:24 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:35:27 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:40:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:40:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:40:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:45:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:45:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:45:24 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:50:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:50:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:50:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:55:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:55:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 01:55:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:00:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:00:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:00:24 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:05:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:05:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:05:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:05:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:10:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:10:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:10:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:10:26 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:15:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:15:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:15:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:20:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:20:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:20:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:25:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:25:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:25:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:30:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:30:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:30:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:30:24 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:35:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:35:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:35:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:40:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:40:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:40:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:45:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:45:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:45:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:50:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:50:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:50:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:50:25 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:55:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:55:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 02:55:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:00:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:00:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:00:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:05:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:05:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:05:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:05:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:10:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:10:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:10:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:10:24 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:15:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:15:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:15:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:15:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:20:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:20:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:20:24 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:25:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:25:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:25:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:30:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:30:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:30:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:30:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:35:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:35:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:35:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:40:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:40:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:40:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:45:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:45:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:45:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:50:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:50:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:50:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:55:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:55:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:55:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 03:55:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:00:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:00:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:00:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:00:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:05:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:05:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:05:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:10:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:10:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:10:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:15:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:15:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:15:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:15:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:20:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:20:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:20:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:20:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:25:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:25:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:25:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:30:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:30:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:30:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:35:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:35:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:35:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:35:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:40:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:40:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:40:24 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:45:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:45:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:45:24 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:50:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:50:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:50:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:55:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:55:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 04:55:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:00:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:00:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:00:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:00:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:05:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:05:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:05:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:10:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:10:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:10:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:15:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:15:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:15:24 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:20:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:20:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:20:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:20:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:25:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:25:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:25:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:25:26 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:30:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:30:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:30:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:35:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:35:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:35:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:40:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:40:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:40:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:40:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:45:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:45:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:45:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:50:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:50:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:50:24 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:55:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:55:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:55:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 05:55:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:00:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:00:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:00:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:00:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:05:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:05:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:05:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:10:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:10:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:10:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:15:02 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:15:14 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:15:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:15:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:20:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:20:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:20:24 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:25:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:25:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:25:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:30:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:30:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:30:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:30:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:30:58 [13.203.39.153][-][-][info][bolna] [analytics][working] Outbound call intent: <span class="hl">unknown</span> — lead 132
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/CampaignWebhookController.php:271
2026-07-28 06:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:35:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:35:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:35:24 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:40:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:40:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:40:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:40:25 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:45:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:45:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:45:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:45:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:50:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:50:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:50:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:55:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:55:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 06:55:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:00:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:00:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:00:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:05:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:05:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:05:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:10:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:10:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:10:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:10:26 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:15:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5c856286-5eb6-43ef-a1f9-c75fd8e7d737","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919358713
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 07:15:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 07:15:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 07:15:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 5c856286-5eb6-43ef-a1f9-c75fd8e7d737
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-28 07:15:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 07:15:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 07:15:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 07:15:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8465 | status: ringing | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 07:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:15:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:15:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"b6e11e00-4233-459b-80c3-527c817d104f","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":240.0,"total_cost":24.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बो�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:15:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:15:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5c856286-5eb6-43ef-a1f9-c75fd8e7d737","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 07:15:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 07:15:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 07:15:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8465
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 07:15:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 07:15:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 07:15:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 07:15:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8465 | status: call-disconnected | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 07:16:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5c856286-5eb6-43ef-a1f9-c75fd8e7d737","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"output":56}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 07:16:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 07:16:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 07:16:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8465
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 07:16:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 07:16:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 07:16:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 07:16:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8465 | status: completed | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 07:20:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919358713413 HTTP:200 response:{"status":"queued","message":"done","execution_id":"c9a8b2d5-ceb9-49ce-a6dc-60137aaec2b2","run_id":"c9a8b2d5-ceb9-49ce-a6dc-60137aaec2b2"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-28 07:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c9a8b2d5-ceb9-49ce-a6dc-60137aaec2b2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 07:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 07:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 07:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: c9a8b2d5-ceb9-49ce-a6dc-60137aaec2b2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-28 07:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919358713413' normalized='9358713413' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 07:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919358713413"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 07:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 07:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8466 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 07:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c9a8b2d5-ceb9-49ce-a6dc-60137aaec2b2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 07:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 07:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 07:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8466
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 07:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919358713413' normalized='9358713413' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 07:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919358713413"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 07:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 07:20:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8466 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 07:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:20:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:20:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c9a8b2d5-ceb9-49ce-a6dc-60137aaec2b2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:20:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:20:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c9a8b2d5-ceb9-49ce-a6dc-60137aaec2b2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 07:20:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 07:20:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 07:20:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8466
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 07:20:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919358713413' normalized='9358713413' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 07:20:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919358713413"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 07:20:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 07:20:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8466 | status: busy | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 07:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:25:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:25:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:25:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c9a8b2d5-ceb9-49ce-a6dc-60137aaec2b2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:25:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:30:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:30:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:30:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c9a8b2d5-ceb9-49ce-a6dc-60137aaec2b2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:30:25 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:35:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:35:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c9a8b2d5-ceb9-49ce-a6dc-60137aaec2b2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:35:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:40:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:40:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c9a8b2d5-ceb9-49ce-a6dc-60137aaec2b2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:40:24 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:45:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:45:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c9a8b2d5-ceb9-49ce-a6dc-60137aaec2b2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:45:25 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:50:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:50:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c9a8b2d5-ceb9-49ce-a6dc-60137aaec2b2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:50:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:55:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:55:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:55:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c9a8b2d5-ceb9-49ce-a6dc-60137aaec2b2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 07:55:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:00:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:00:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c9a8b2d5-ceb9-49ce-a6dc-60137aaec2b2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:00:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:05:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:05:31 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c9a8b2d5-ceb9-49ce-a6dc-60137aaec2b2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:05:34 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:10:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:10:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:10:27 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c9a8b2d5-ceb9-49ce-a6dc-60137aaec2b2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:10:29 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:15:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:15:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c9a8b2d5-ceb9-49ce-a6dc-60137aaec2b2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:15:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:20:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:20:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c9a8b2d5-ceb9-49ce-a6dc-60137aaec2b2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:20:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:25:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:25:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c9a8b2d5-ceb9-49ce-a6dc-60137aaec2b2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:25:24 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"48916ae2-8fcc-4279-b81d-df0a4a9b67ef","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":70.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:28:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"893d0f98-37d8-450e-b996-e054e46fcc55","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919413803
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 08:28:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 08:28:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 08:28:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 893d0f98-37d8-450e-b996-e054e46fcc55
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-28 08:28:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 08:28:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 08:28:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 08:28:40 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8467 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 08:29:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"893d0f98-37d8-450e-b996-e054e46fcc55","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 08:29:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 08:29:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 08:29:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8467
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 08:29:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 08:29:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"7f4a8f52-1523-4b90-ba54-35eb8a6c9650","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919413803759","ivr_completed_at":"2026-07-28T02:59:00.381413"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 08:29:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-28 08:29:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8467 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 08:29:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"893d0f98-37d8-450e-b996-e054e46fcc55","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 08:29:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 08:29:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 08:29:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8467
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 08:29:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 08:29:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"7f4a8f52-1523-4b90-ba54-35eb8a6c9650","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919413803759","ivr_completed_at":"2026-07-28T02:59:00.381413"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 08:29:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-28 08:29:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8467 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 08:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:30:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:30:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c9a8b2d5-ceb9-49ce-a6dc-60137aaec2b2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:30:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"893d0f98-37d8-450e-b996-e054e46fcc55","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:30:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1f4bdbff-d26e-4b8e-ad92-b3dc39b5837e","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919672289
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 08:30:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 08:30:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 08:30:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 1f4bdbff-d26e-4b8e-ad92-b3dc39b5837e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-28 08:30:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 08:30:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 08:30:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 08:30:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8468 | status: ringing | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 08:30:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1f4bdbff-d26e-4b8e-ad92-b3dc39b5837e","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 08:30:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 08:30:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 08:30:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8468
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 08:30:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 08:30:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 08:30:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 08:30:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8468 | status: call-disconnected | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 08:31:03 [13.203.39.153][-][-][info][bolna] [Bolna CurrentDate] Returned — date: '2026-07-28', day: 'Tuesday'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2539
2026-07-28 08:31:07 [13.203.39.153][-][-][info][bolna] [Bolna SearchDoctor] doctor: 'Internal Medicine', date_raw: '2026-07-28', check_date: '2026-07-28'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1988
2026-07-28 08:31:07 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Alias match 'internal' → 'Internal Medicine'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1772
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1993
2026-07-28 08:31:07 [13.203.39.153][-][-][info][bolna] [knowledge][working] Alias resolved "<span class="hl">internal</span>" → Internal Medicine
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1773
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1993
2026-07-28 08:31:07 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 3, check_date: '2026-07-28', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2113
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2015
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2005
2026-07-28 08:31:07 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 2, check_date: '2026-07-28', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2113
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2015
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2005
2026-07-28 08:31:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1f4bdbff-d26e-4b8e-ad92-b3dc39b5837e","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":592,"output":55}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 08:31:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 08:31:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 08:31:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8468
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 08:31:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 08:31:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 08:31:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 08:31:15 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8468 | status: completed | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 08:32:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"893d0f98-37d8-450e-b996-e054e46fcc55","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":38.07,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0905\u092e\u0930 \u091c\u0948\u0928 hospital \u0938\u0947 \u092c\
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 08:32:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 08:32:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 08:32:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8467
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 08:32:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 08:32:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"7f4a8f52-1523-4b90-ba54-35eb8a6c9650","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919413803759","ivr_completed_at":"2026-07-28T02:59:00.381413"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 08:32:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-28 08:32:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-28 08:32:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8467 | status: call-disconnected | ivr_option: Appointment Booking | source: Website | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 08:32:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"893d0f98-37d8-450e-b996-e054e46fcc55","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":230,"total_cost":24,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  \u0905\u092e\u0930 \u091c\u0948\u0928 hospital \u0938\u0947 \u092c\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 08:32:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/893d0f98-37d8-450e-b996-e054e46fcc55
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 08:32:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 08:32:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8467
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 08:32:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 08:32:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8467 | status: completed | ivr_option: Appointment Booking | source: Website | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 08:34:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b26f2266-589f-4c39-9bce-d2dae8d6ac67","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919680895
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 08:34:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 08:34:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 08:34:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: b26f2266-589f-4c39-9bce-d2dae8d6ac67
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-28 08:34:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 08:34:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 08:34:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 08:34:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8469 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 08:34:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b26f2266-589f-4c39-9bce-d2dae8d6ac67","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 08:34:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 08:34:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 08:34:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8469
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 08:34:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 08:34:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 08:34:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 08:34:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8469 | status: call-disconnected | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 08:35:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b26f2266-589f-4c39-9bce-d2dae8d6ac67","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"output":61}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 08:35:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 08:35:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 08:35:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8469
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 08:35:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 08:35:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 08:35:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 08:35:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8469 | status: completed | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 08:35:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:35:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:35:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"c9a8b2d5-ceb9-49ce-a6dc-60137aaec2b2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:35:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b26f2266-589f-4c39-9bce-d2dae8d6ac67","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:40:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919672289747 HTTP:200 response:{"status":"queued","message":"done","execution_id":"8c12616e-2e42-4659-a138-aa2478520348","run_id":"8c12616e-2e42-4659-a138-aa2478520348"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-28 08:40:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919680895504 HTTP:200 response:{"status":"queued","message":"done","execution_id":"bf2b9527-8913-477a-b618-94e4ffbce92a","run_id":"bf2b9527-8913-477a-b618-94e4ffbce92a"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-28 08:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8c12616e-2e42-4659-a138-aa2478520348","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 08:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 08:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 08:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 8c12616e-2e42-4659-a138-aa2478520348
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-28 08:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919672289747' normalized='9672289747' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 08:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919672289747"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 08:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 08:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8470 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 08:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8c12616e-2e42-4659-a138-aa2478520348","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 08:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 08:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 08:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8470
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 08:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919672289747' normalized='9672289747' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 08:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919672289747"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 08:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 08:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8470 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 08:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bf2b9527-8913-477a-b618-94e4ffbce92a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 08:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 08:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 08:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: bf2b9527-8913-477a-b618-94e4ffbce92a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-28 08:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919680895504' normalized='9680895504' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 08:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919680895504"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 08:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 08:40:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8471 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 08:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bf2b9527-8913-477a-b618-94e4ffbce92a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 08:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 08:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 08:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8471
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 08:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919680895504' normalized='9680895504' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 08:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919680895504"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 08:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 08:40:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8471 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 08:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8c12616e-2e42-4659-a138-aa2478520348","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 08:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 08:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 08:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8470
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 08:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919672289747' normalized='9672289747' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 08:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919672289747"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 08:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 08:40:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8470 | status: in-progress | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 08:40:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8c12616e-2e42-4659-a138-aa2478520348","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.05,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 08:40:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 08:40:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 08:40:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8470
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 08:40:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919672289747' normalized='9672289747' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 08:40:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919672289747"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 08:40:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-28 08:40:18 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8470 | status: call-disconnected | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 08:40:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:40:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:40:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"8c12616e-2e42-4659-a138-aa2478520348","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.05,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:40:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b26f2266-589f-4c39-9bce-d2dae8d6ac67","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:40:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"8c12616e-2e42-4659-a138-aa2478520348","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":4,"total_cost":3,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0936 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 08:40:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/8c12616e-2e42-4659-a138-aa2478520348
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 08:40:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 08:40:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8470
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 08:40:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919672289747' normalized='9672289747' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 08:40:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8470 | status: completed | ivr_option: Outbound Followup | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 08:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"bf2b9527-8913-477a-b618-94e4ffbce92a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 08:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 08:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: no-answer
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 08:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8471
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 08:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919680895504' normalized='9680895504' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 08:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919680895504"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 08:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 08:40:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8471 | status: no-answer | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 08:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:45:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:45:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"bf2b9527-8913-477a-b618-94e4ffbce92a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:45:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b26f2266-589f-4c39-9bce-d2dae8d6ac67","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:50:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:50:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:50:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"bf2b9527-8913-477a-b618-94e4ffbce92a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:50:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b26f2266-589f-4c39-9bce-d2dae8d6ac67","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:51:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6323a082-e9f2-4bd7-a683-3ca70b28b40a","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917725945
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 08:51:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 08:51:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 08:51:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 6323a082-e9f2-4bd7-a683-3ca70b28b40a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-28 08:51:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 08:51:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 08:51:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 08:51:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8472 | status: ringing | ivr_option: No input | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 08:52:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6323a082-e9f2-4bd7-a683-3ca70b28b40a","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 08:52:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 08:52:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 08:52:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8472
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 08:52:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 08:52:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 08:52:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 08:52:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8472 | status: call-disconnected | ivr_option: No input | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 08:53:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6323a082-e9f2-4bd7-a683-3ca70b28b40a","agent_id":"a2e418f2-f9e5-4efb-8045-8e51e327c5b6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":595,"output":51}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 08:53:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 08:53:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 08:53:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8472
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 08:53:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035383505' normalized='8035383505' → source='Google'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 08:53:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035383505"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 08:53:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 08:53:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8472 | status: completed | ivr_option: No input | source: Google | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 08:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:55:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:55:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"bf2b9527-8913-477a-b618-94e4ffbce92a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 08:55:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b26f2266-589f-4c39-9bce-d2dae8d6ac67","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:00:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917725945687 HTTP:200 response:{"status":"queued","message":"done","execution_id":"a655b13c-5f8a-4a3b-b4e3-ec38961510d3","run_id":"a655b13c-5f8a-4a3b-b4e3-ec38961510d3"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-28 09:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a655b13c-5f8a-4a3b-b4e3-ec38961510d3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 09:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 09:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 09:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: a655b13c-5f8a-4a3b-b4e3-ec38961510d3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-28 09:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917725945687' normalized='7725945687' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 09:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917725945687"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 09:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 09:00:17 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8473 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 09:00:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a655b13c-5f8a-4a3b-b4e3-ec38961510d3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 09:00:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 09:00:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 09:00:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8473
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 09:00:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917725945687' normalized='7725945687' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 09:00:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917725945687"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 09:00:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 09:00:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8473 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 09:00:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:00:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:00:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:00:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a655b13c-5f8a-4a3b-b4e3-ec38961510d3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:00:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b26f2266-589f-4c39-9bce-d2dae8d6ac67","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:01:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a655b13c-5f8a-4a3b-b4e3-ec38961510d3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 09:01:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 09:01:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 09:01:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8473
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 09:01:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917725945687' normalized='7725945687' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 09:01:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917725945687"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 09:01:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 09:01:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8473 | status: in-progress | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 09:01:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a655b13c-5f8a-4a3b-b4e3-ec38961510d3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.5,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u093
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 09:01:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 09:01:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 09:01:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8473
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 09:01:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917725945687' normalized='7725945687' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 09:01:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917725945687"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 09:01:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-28 09:01:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8473 | status: call-disconnected | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 09:01:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a655b13c-5f8a-4a3b-b4e3-ec38961510d3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":22,"total_cost":3,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0936
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 09:01:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a655b13c-5f8a-4a3b-b4e3-ec38961510d3
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 09:01:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 09:01:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8473
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 09:01:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917725945687' normalized='7725945687' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 09:01:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917725945687"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 09:01:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-28 09:01:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8473 | status: completed | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 09:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:05:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:05:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a655b13c-5f8a-4a3b-b4e3-ec38961510d3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:05:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b26f2266-589f-4c39-9bce-d2dae8d6ac67","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:10:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:10:15 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:10:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a655b13c-5f8a-4a3b-b4e3-ec38961510d3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:10:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b26f2266-589f-4c39-9bce-d2dae8d6ac67","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:15:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:15:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:15:24 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a655b13c-5f8a-4a3b-b4e3-ec38961510d3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:15:27 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b26f2266-589f-4c39-9bce-d2dae8d6ac67","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:20:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:20:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a655b13c-5f8a-4a3b-b4e3-ec38961510d3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:20:26 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b26f2266-589f-4c39-9bce-d2dae8d6ac67","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:25:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:25:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a655b13c-5f8a-4a3b-b4e3-ec38961510d3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:25:26 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b26f2266-589f-4c39-9bce-d2dae8d6ac67","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:30:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:30:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:30:25 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a655b13c-5f8a-4a3b-b4e3-ec38961510d3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:30:28 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b26f2266-589f-4c39-9bce-d2dae8d6ac67","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:35:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:35:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a655b13c-5f8a-4a3b-b4e3-ec38961510d3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:35:24 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b26f2266-589f-4c39-9bce-d2dae8d6ac67","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:40:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:40:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:40:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:40:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a655b13c-5f8a-4a3b-b4e3-ec38961510d3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:40:24 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b26f2266-589f-4c39-9bce-d2dae8d6ac67","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:45:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:45:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a655b13c-5f8a-4a3b-b4e3-ec38961510d3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:45:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b26f2266-589f-4c39-9bce-d2dae8d6ac67","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:50:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:50:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:50:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:50:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a655b13c-5f8a-4a3b-b4e3-ec38961510d3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:50:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b26f2266-589f-4c39-9bce-d2dae8d6ac67","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:50:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c0ac20f7-4e77-4337-9d85-9dc49d70acb1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918962006
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 09:50:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 09:50:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 09:50:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: c0ac20f7-4e77-4337-9d85-9dc49d70acb1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-28 09:50:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 09:50:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 09:50:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 09:50:46 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8474 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 09:51:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c0ac20f7-4e77-4337-9d85-9dc49d70acb1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 09:51:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 09:51:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 09:51:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8474
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 09:51:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 09:51:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8098684d-cbfe-477b-9c7d-8784dac63754","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918962006938","ivr_completed_at":"2026-07-28T04:21:05.177881"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 09:51:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-28 09:51:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8474 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 09:51:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c0ac20f7-4e77-4337-9d85-9dc49d70acb1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 09:51:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 09:51:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 09:51:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8474
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 09:51:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 09:51:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8098684d-cbfe-477b-9c7d-8784dac63754","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918962006938","ivr_completed_at":"2026-07-28T04:21:05.177881"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 09:51:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-28 09:51:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8474 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 09:51:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c0ac20f7-4e77-4337-9d85-9dc49d70acb1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.05,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\n","usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"vo
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 09:51:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 09:51:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 09:51:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8474
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 09:51:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 09:51:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8098684d-cbfe-477b-9c7d-8784dac63754","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918962006938","ivr_completed_at":"2026-07-28T04:21:05.177881"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 09:51:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-28 09:51:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8474 | status: call-disconnected | ivr_option: Appointment & General | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 09:51:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"c0ac20f7-4e77-4337-9d85-9dc49d70acb1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":23,"total_cost":3,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\n","usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 09:51:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/c0ac20f7-4e77-4337-9d85-9dc49d70acb1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 09:51:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 09:51:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8474
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 09:51:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 09:51:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"8098684d-cbfe-477b-9c7d-8784dac63754","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918962006938","ivr_completed_at":"2026-07-28T04:21:05.177881"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 09:51:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-28 09:51:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8474 | status: completed | ivr_option: Appointment & General | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 09:55:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:55:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:55:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:55:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a655b13c-5f8a-4a3b-b4e3-ec38961510d3","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:55:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"c0ac20f7-4e77-4337-9d85-9dc49d70acb1","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":23.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 09:57:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7d385770-fae0-4898-88b2-5bc1043e0898","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+916350107
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 09:57:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 09:57:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 09:57:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 7d385770-fae0-4898-88b2-5bc1043e0898
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-28 09:57:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 09:57:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 09:57:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 09:57:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8475 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 09:57:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7d385770-fae0-4898-88b2-5bc1043e0898","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 09:57:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 09:57:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 09:57:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8475
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 09:57:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 09:57:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 09:57:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 09:57:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8475 | status: call-disconnected | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 09:59:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7d385770-fae0-4898-88b2-5bc1043e0898","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"output":58}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 09:59:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 09:59:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 09:59:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8475
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 09:59:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 09:59:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 09:59:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 09:59:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8475 | status: completed | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:00:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +916350107230 HTTP:200 response:{"status":"queued","message":"done","execution_id":"a30f96de-e43a-4004-889a-1cae0de5c78a","run_id":"a30f96de-e43a-4004-889a-1cae0de5c78a"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-28 10:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:00:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:00:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:00:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a30f96de-e43a-4004-889a-1cae0de5c78a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"voicemail_detection_enabled":true,"endpointing":100,"in
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:00:26 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"7d385770-fae0-4898-88b2-5bc1043e0898","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":589,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:00:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a30f96de-e43a-4004-889a-1cae0de5c78a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:00:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:00:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:00:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8476
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 10:00:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+916350107230' normalized='6350107230' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:00:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+916350107230"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:00:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 10:00:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8476 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:00:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a30f96de-e43a-4004-889a-1cae0de5c78a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:00:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:00:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:00:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8476
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 10:00:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+916350107230' normalized='6350107230' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:00:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+916350107230"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:00:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 10:00:32 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8476 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:00:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a30f96de-e43a-4004-889a-1cae0de5c78a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:00:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:00:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:00:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8476
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 10:00:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+916350107230' normalized='6350107230' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:00:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+916350107230"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:00:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 10:00:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8476 | status: in-progress | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:00:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a30f96de-e43a-4004-889a-1cae0de5c78a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.04,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:00:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:00:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:00:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8476
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 10:00:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+916350107230' normalized='6350107230' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:00:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+916350107230"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:00:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-28 10:00:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8476 | status: call-disconnected | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:01:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a30f96de-e43a-4004-889a-1cae0de5c78a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":3,"total_cost":3,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0936 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:01:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/a30f96de-e43a-4004-889a-1cae0de5c78a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:01:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:01:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8476
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 10:01:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+916350107230' normalized='6350107230' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:01:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+916350107230"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:01:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-28 10:01:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8476 | status: completed | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:02:47 [13.203.39.153][-][-][info][bolna] [analytics][working] Outbound call intent: <span class="hl">unknown</span> — lead 105
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/CampaignWebhookController.php:271
2026-07-28 10:02:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b8883cea-ea2f-4656-8e17-09c8c4e6d2b0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917878168
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:02:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:02:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:02:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: b8883cea-ea2f-4656-8e17-09c8c4e6d2b0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-28 10:02:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:02:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:02:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 10:02:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8477 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:03:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b8883cea-ea2f-4656-8e17-09c8c4e6d2b0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:03:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:03:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:03:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8477
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 10:03:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:03:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:03:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 10:03:00 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8477 | status: call-disconnected | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:03:29 [13.203.39.153][-][-][info][bolna] [analytics][working] Outbound call intent: <span class="hl">information_given</span> — lead 119
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/CampaignWebhookController.php:271
2026-07-28 10:03:30 [13.203.39.153][-][-][info][bolna] [analytics][working] Outbound call intent: <span class="hl">unknown</span> — lead 110
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/CampaignWebhookController.php:271
2026-07-28 10:03:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"b8883cea-ea2f-4656-8e17-09c8c4e6d2b0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":594,"output":48}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:03:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:03:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:03:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8477
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 10:03:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:03:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:03:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 10:03:51 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8477 | status: completed | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:03:59 [13.203.39.153][-][-][info][bolna] [analytics][working] Outbound call intent: <span class="hl">unknown</span> — lead 132
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/CampaignWebhookController.php:271
2026-07-28 10:04:05 [13.203.39.153][-][-][info][bolna] [analytics][working] Outbound call intent: <span class="hl">unknown</span> — lead 130
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/CampaignWebhookController.php:271
2026-07-28 10:05:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:05:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:05:24 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a30f96de-e43a-4004-889a-1cae0de5c78a","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":3.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:05:26 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b8883cea-ea2f-4656-8e17-09c8c4e6d2b0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":594,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:10:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917878168985 HTTP:200 response:{"status":"queued","message":"done","execution_id":"0e3602ed-9655-4302-93b9-f9517186fa59","run_id":"0e3602ed-9655-4302-93b9-f9517186fa59"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-28 10:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0e3602ed-9655-4302-93b9-f9517186fa59","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 0e3602ed-9655-4302-93b9-f9517186fa59
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-28 10:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917878168985' normalized='7878168985' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917878168985"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 10:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8478 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0e3602ed-9655-4302-93b9-f9517186fa59","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8478
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 10:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917878168985' normalized='7878168985' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917878168985"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 10:10:05 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8478 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:10:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:10:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:10:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:10:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0e3602ed-9655-4302-93b9-f9517186fa59","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:10:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"b8883cea-ea2f-4656-8e17-09c8c4e6d2b0","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":594,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:10:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"0e3602ed-9655-4302-93b9-f9517186fa59","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:10:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:10:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: no-answer
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:10:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8478
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 10:10:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917878168985' normalized='7878168985' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:10:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917878168985"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:10:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 10:10:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8478 | status: no-answer | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:15:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f77ca636-db8a-46af-9bb6-d4f0f2d431af","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918000524
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:15:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:15:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:15:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: f77ca636-db8a-46af-9bb6-d4f0f2d431af
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-28 10:15:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:15:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:15:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 10:15:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8479 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:15:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:15:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:15:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"0e3602ed-9655-4302-93b9-f9517186fa59","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:15:25 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"f77ca636-db8a-46af-9bb6-d4f0f2d431af","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{},"cost_breakdown":null,"extracted_data":null,"summary":
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:15:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f77ca636-db8a-46af-9bb6-d4f0f2d431af","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:15:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:15:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:15:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8479
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 10:15:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:15:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6a66cd8a-bec4-4c50-a541-e4d031fdf95c","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918000524034","ivr_completed_at":"2026-07-28T04:45:35.297296"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:15:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-28 10:15:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8479 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:15:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f77ca636-db8a-46af-9bb6-d4f0f2d431af","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:15:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:15:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:15:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8479
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 10:15:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:15:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6a66cd8a-bec4-4c50-a541-e4d031fdf95c","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918000524034","ivr_completed_at":"2026-07-28T04:45:35.297296"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:15:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-28 10:15:36 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8479 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:15:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f77ca636-db8a-46af-9bb6-d4f0f2d431af","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.41,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:15:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:15:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:15:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8479
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 10:15:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:15:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6a66cd8a-bec4-4c50-a541-e4d031fdf95c","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918000524034","ivr_completed_at":"2026-07-28T04:45:35.297296"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:15:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-28 10:15:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8479 | status: call-disconnected | ivr_option: Appointment & General | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:16:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a8b53c9d-651c-4ef6-92dd-91480395cc77","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918000524
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:16:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:16:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:16:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: a8b53c9d-651c-4ef6-92dd-91480395cc77
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-28 10:16:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:16:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:16:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 10:16:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8480 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:16:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"f77ca636-db8a-46af-9bb6-d4f0f2d431af","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":48,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:16:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/f77ca636-db8a-46af-9bb6-d4f0f2d431af
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:16:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:16:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8479
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 10:16:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:16:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"6a66cd8a-bec4-4c50-a541-e4d031fdf95c","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918000524034","ivr_completed_at":"2026-07-28T04:45:35.297296"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:16:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-28 10:16:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8479 | status: completed | ivr_option: Appointment & General | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:17:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a8b53c9d-651c-4ef6-92dd-91480395cc77","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:17:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:17:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:17:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8480
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 10:17:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:17:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:17:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 10:17:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8480 | status: call-disconnected | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:18:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"75a6172a-8d24-4bab-bc48-bbf9873c0616","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918000524
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:18:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:18:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:18:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 75a6172a-8d24-4bab-bc48-bbf9873c0616
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-28 10:18:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:18:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:18:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 10:18:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8481 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:18:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a8b53c9d-651c-4ef6-92dd-91480395cc77","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"output":71}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:18:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:18:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:18:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8480
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 10:18:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:18:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:18:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 10:18:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8480 | status: completed | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:18:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"75a6172a-8d24-4bab-bc48-bbf9873c0616","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:18:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:18:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:18:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8481
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 10:18:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:18:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"01a3af25-9cc9-4ea7-a0fc-53a43acaddcb","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918000524034","ivr_completed_at":"2026-07-28T04:48:22.115887"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:18:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-28 10:18:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8481 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:18:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"75a6172a-8d24-4bab-bc48-bbf9873c0616","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:18:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:18:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:18:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8481
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 10:18:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:18:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"01a3af25-9cc9-4ea7-a0fc-53a43acaddcb","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918000524034","ivr_completed_at":"2026-07-28T04:48:22.115887"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:18:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-28 10:18:23 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8481 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:18:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"75a6172a-8d24-4bab-bc48-bbf9873c0616","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.41,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:18:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:18:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:18:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8481
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 10:18:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:18:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"01a3af25-9cc9-4ea7-a0fc-53a43acaddcb","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918000524034","ivr_completed_at":"2026-07-28T04:48:22.115887"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:18:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-28 10:18:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8481 | status: call-disconnected | ivr_option: Appointment & General | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:18:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"75a6172a-8d24-4bab-bc48-bbf9873c0616","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":36,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:18:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/75a6172a-8d24-4bab-bc48-bbf9873c0616
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:18:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:18:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8481
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 10:18:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:18:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"01a3af25-9cc9-4ea7-a0fc-53a43acaddcb","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918000524034","ivr_completed_at":"2026-07-28T04:48:22.115887"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:18:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-28 10:18:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8481 | status: completed | ivr_option: Appointment & General | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:19:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"00ab0597-d3ca-424b-a9bf-85da1eecaaf2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918529589
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:19:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:19:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:19:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 00ab0597-d3ca-424b-a9bf-85da1eecaaf2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-28 10:19:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:19:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:19:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 10:19:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8482 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:20:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918000524034 HTTP:200 response:{"status":"queued","message":"done","execution_id":"99d3d2d7-13c5-40d8-9108-95367f5f77cb","run_id":"99d3d2d7-13c5-40d8-9108-95367f5f77cb"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-28 10:20:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918529589056 HTTP:200 response:{"status":"queued","message":"done","execution_id":"1fd34876-c4aa-4f5d-a017-750e257b89ad","run_id":"1fd34876-c4aa-4f5d-a017-750e257b89ad"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-28 10:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"00ab0597-d3ca-424b-a9bf-85da1eecaaf2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8482
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 10:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"af51c0df-e015-4247-a5b2-ed73ea764f9c","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918529589056","ivr_completed_at":"2026-07-28T04:50:00.433821"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-28 10:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8482 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"00ab0597-d3ca-424b-a9bf-85da1eecaaf2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8482
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 10:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"af51c0df-e015-4247-a5b2-ed73ea764f9c","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918529589056","ivr_completed_at":"2026-07-28T04:50:00.433821"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-28 10:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8482 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:20:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1fd34876-c4aa-4f5d-a017-750e257b89ad","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:20:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:20:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:20:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8484
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 10:20:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918529589056' normalized='8529589056' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:20:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918529589056"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:20:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 10:20:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8484 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:20:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1fd34876-c4aa-4f5d-a017-750e257b89ad","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:20:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:20:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:20:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8484
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 10:20:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918529589056' normalized='8529589056' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:20:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918529589056"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:20:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 10:20:29 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8484 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:20:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"99d3d2d7-13c5-40d8-9108-95367f5f77cb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:20:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:20:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:20:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8483
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 10:20:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918000524034' normalized='8000524034' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:20:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918000524034"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:20:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 10:20:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8483 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:20:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"99d3d2d7-13c5-40d8-9108-95367f5f77cb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:20:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:20:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:20:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8483
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 10:20:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918000524034' normalized='8000524034' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:20:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918000524034"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:20:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 10:20:33 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8483 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:20:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:20:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:20:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:20:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"99d3d2d7-13c5-40d8-9108-95367f5f77cb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:20:25 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"00ab0597-d3ca-424b-a9bf-85da1eecaaf2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:21:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"99d3d2d7-13c5-40d8-9108-95367f5f77cb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:21:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:21:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:21:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8483
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 10:21:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918000524034' normalized='8000524034' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:21:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918000524034"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:21:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 10:21:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8483 | status: in-progress | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:21:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1fd34876-c4aa-4f5d-a017-750e257b89ad","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:21:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:21:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:21:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8484
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 10:21:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918529589056' normalized='8529589056' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:21:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918529589056"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:21:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 10:21:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8484 | status: busy | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:21:25 [13.203.39.153][-][-][info][bolna] [Bolna SearchDoctor] doctor: 'Pulmonology', date_raw: 'आज', check_date: '2026-07-28'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1988
2026-07-28 10:21:25 [13.203.39.153][-][-][info][bolna] [Bolna findDoctors] Alias match 'pulmonology' → 'Pulmonology'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1772
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1993
2026-07-28 10:21:25 [13.203.39.153][-][-][info][bolna] [knowledge][working] Alias resolved "<span class="hl">pulmonology</span>" → Pulmonology
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1773
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1993
2026-07-28 10:21:25 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 17, check_date: '2026-07-28', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2113
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2015
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2005
2026-07-28 10:22:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"99d3d2d7-13c5-40d8-9108-95367f5f77cb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":15.38,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:22:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:22:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:22:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8483
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 10:22:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918000524034' normalized='8000524034' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:22:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918000524034"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:22:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-28 10:22:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8483 | status: call-disconnected | ivr_option: Outbound Followup | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:22:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"99d3d2d7-13c5-40d8-9108-95367f5f77cb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":75,"total_cost":9,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0936
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:22:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/99d3d2d7-13c5-40d8-9108-95367f5f77cb
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:22:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:22:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8483
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 10:22:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918000524034' normalized='8000524034' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:22:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8483 | status: completed | ivr_option: Outbound Followup | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:22:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cdd8bbcb-ac4c-444e-a430-1b8374c79f3c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919829767
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:22:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:22:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:22:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: cdd8bbcb-ac4c-444e-a430-1b8374c79f3c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-28 10:22:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:22:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:22:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 10:22:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8485 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:23:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cdd8bbcb-ac4c-444e-a430-1b8374c79f3c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:23:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:23:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:23:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8485
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 10:23:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:23:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"1f611a5b-89da-4489-a7b9-8eaaa8885a23","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829767084","ivr_completed_at":"2026-07-28T04:53:05.704303"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:23:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-28 10:23:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8485 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:23:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cdd8bbcb-ac4c-444e-a430-1b8374c79f3c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:23:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:23:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:23:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8485
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 10:23:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:23:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"1f611a5b-89da-4489-a7b9-8eaaa8885a23","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829767084","ivr_completed_at":"2026-07-28T04:53:05.704303"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:23:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-28 10:23:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8485 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:23:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"00ab0597-d3ca-424b-a9bf-85da1eecaaf2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":32.67,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  madam \u092e\u0948\u0902 \u092e\u0924\u0932\u092c \u092e\u0941\u091
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:23:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:23:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:23:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8482
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 10:23:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:23:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"af51c0df-e015-4247-a5b2-ed73ea764f9c","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918529589056","ivr_completed_at":"2026-07-28T04:50:00.433821"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:23:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-28 10:23:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8482 | status: call-disconnected | ivr_option: Appointment & General | source: Website | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:23:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cdd8bbcb-ac4c-444e-a430-1b8374c79f3c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.19,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\n","usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"vo
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:23:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:23:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:23:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8485
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 10:23:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:23:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"1f611a5b-89da-4489-a7b9-8eaaa8885a23","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829767084","ivr_completed_at":"2026-07-28T04:53:05.704303"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:23:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-28 10:23:19 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8485 | status: call-disconnected | ivr_option: Appointment & General | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:23:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cdd8bbcb-ac4c-444e-a430-1b8374c79f3c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":30,"total_cost":3,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\n","usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:23:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cdd8bbcb-ac4c-444e-a430-1b8374c79f3c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:23:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:23:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8485
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 10:23:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:23:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"1f611a5b-89da-4489-a7b9-8eaaa8885a23","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919829767084","ivr_completed_at":"2026-07-28T04:53:05.704303"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:23:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-28 10:23:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8485 | status: completed | ivr_option: Appointment & General | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:23:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"00ab0597-d3ca-424b-a9bf-85da1eecaaf2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":210,"total_cost":21,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  madam \u092e\u0948\u0902 \u092e\u0924\u0932\u092c \u092e\u0941\u091d
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:23:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/00ab0597-d3ca-424b-a9bf-85da1eecaaf2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:23:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:23:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8482
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 10:23:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:23:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"af51c0df-e015-4247-a5b2-ed73ea764f9c","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918529589056","ivr_completed_at":"2026-07-28T04:50:00.433821"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:23:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-28 10:23:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-28 10:23:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8482 | status: completed | ivr_option: General Queries | source: Website | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:25:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:25:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:25:28 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:25:31 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"99d3d2d7-13c5-40d8-9108-95367f5f77cb","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:25:33 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"00ab0597-d3ca-424b-a9bf-85da1eecaaf2","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":210.0,"total_cost":21.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:27:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"72a45a86-bff1-4010-92d9-bb3bbbf83b28","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919829767
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:27:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:27:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:27:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 72a45a86-bff1-4010-92d9-bb3bbbf83b28
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-28 10:27:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:27:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:27:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 10:27:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8486 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:27:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"72a45a86-bff1-4010-92d9-bb3bbbf83b28","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:27:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:27:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:27:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8486
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 10:27:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:27:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:27:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 10:27:57 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8486 | status: call-disconnected | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:28:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"46b662f9-b9cc-4026-a96c-f1b1a41cebf7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919829767
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:28:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:28:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:28:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 46b662f9-b9cc-4026-a96c-f1b1a41cebf7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-28 10:28:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:28:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:28:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 10:28:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8487 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:28:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"46b662f9-b9cc-4026-a96c-f1b1a41cebf7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:28:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:28:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:28:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8487
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 10:28:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:28:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:28:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 10:28:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8487 | status: call-disconnected | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:28:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"72a45a86-bff1-4010-92d9-bb3bbbf83b28","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"output":75}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:28:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:28:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:28:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8486
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 10:28:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:28:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:28:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 10:28:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8486 | status: completed | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:29:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"46b662f9-b9cc-4026-a96c-f1b1a41cebf7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"output":70}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:29:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:29:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:29:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8487
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 10:29:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:29:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:29:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 10:29:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8487 | status: completed | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:30:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919829767084 HTTP:200 response:{"status":"queued","message":"done","execution_id":"7274bc7c-d0b0-4475-803b-98ecec7736fa","run_id":"7274bc7c-d0b0-4475-803b-98ecec7736fa"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-28 10:30:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919829767084 HTTP:200 response:{"status":"queued","message":"done","execution_id":"7a790310-9ba3-49a6-9ec0-53b6fac9ea0e","run_id":"7a790310-9ba3-49a6-9ec0-53b6fac9ea0e"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-28 10:30:06 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919829767084 HTTP:200 response:{"status":"queued","message":"done","execution_id":"258f2fab-c4b4-475b-9aae-ea455c9fd028","run_id":"258f2fab-c4b4-475b-9aae-ea455c9fd028"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-28 10:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7274bc7c-d0b0-4475-803b-98ecec7736fa","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 7274bc7c-d0b0-4475-803b-98ecec7736fa
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-28 10:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919829767084' normalized='9829767084' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919829767084"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 10:30:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8488 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7274bc7c-d0b0-4475-803b-98ecec7736fa","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8488
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 10:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919829767084' normalized='9829767084' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919829767084"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 10:30:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8488 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7a790310-9ba3-49a6-9ec0-53b6fac9ea0e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 7a790310-9ba3-49a6-9ec0-53b6fac9ea0e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-28 10:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919829767084' normalized='9829767084' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919829767084"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 10:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8489 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"258f2fab-c4b4-475b-9aae-ea455c9fd028","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 258f2fab-c4b4-475b-9aae-ea455c9fd028
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-28 10:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919829767084' normalized='9829767084' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919829767084"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 10:30:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8490 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:30:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7a790310-9ba3-49a6-9ec0-53b6fac9ea0e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:30:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:30:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:30:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8489
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 10:30:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919829767084' normalized='9829767084' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:30:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919829767084"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:30:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 10:30:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8489 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:30:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"258f2fab-c4b4-475b-9aae-ea455c9fd028","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:30:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:30:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:30:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8490
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 10:30:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919829767084' normalized='9829767084' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:30:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919829767084"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:30:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 10:30:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8490 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:30:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7274bc7c-d0b0-4475-803b-98ecec7736fa","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:30:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:30:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:30:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8488
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 10:30:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919829767084' normalized='9829767084' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:30:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919829767084"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:30:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 10:30:22 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8488 | status: busy | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:30:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"258f2fab-c4b4-475b-9aae-ea455c9fd028","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:30:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:30:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:30:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8490
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 10:30:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919829767084' normalized='9829767084' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:30:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919829767084"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:30:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 10:30:24 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8490 | status: busy | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:30:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"7a790310-9ba3-49a6-9ec0-53b6fac9ea0e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 10:30:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 10:30:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 10:30:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8489
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 10:30:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919829767084' normalized='9829767084' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 10:30:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919829767084"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 10:30:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 10:30:26 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8489 | status: busy | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 10:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:30:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:30:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:30:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"258f2fab-c4b4-475b-9aae-ea455c9fd028","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:30:26 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"46b662f9-b9cc-4026-a96c-f1b1a41cebf7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:35:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:35:16 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:35:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7a790310-9ba3-49a6-9ec0-53b6fac9ea0e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:35:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"46b662f9-b9cc-4026-a96c-f1b1a41cebf7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:40:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:40:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:40:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7a790310-9ba3-49a6-9ec0-53b6fac9ea0e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:40:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"46b662f9-b9cc-4026-a96c-f1b1a41cebf7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:45:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:45:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:45:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:45:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7a790310-9ba3-49a6-9ec0-53b6fac9ea0e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:45:25 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"46b662f9-b9cc-4026-a96c-f1b1a41cebf7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:50:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:50:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:50:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:50:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7a790310-9ba3-49a6-9ec0-53b6fac9ea0e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:50:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"46b662f9-b9cc-4026-a96c-f1b1a41cebf7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:55:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:55:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:55:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7a790310-9ba3-49a6-9ec0-53b6fac9ea0e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 10:55:25 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"46b662f9-b9cc-4026-a96c-f1b1a41cebf7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:00:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:00:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:00:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:00:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7a790310-9ba3-49a6-9ec0-53b6fac9ea0e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:00:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"46b662f9-b9cc-4026-a96c-f1b1a41cebf7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:05:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:05:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:05:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:05:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7a790310-9ba3-49a6-9ec0-53b6fac9ea0e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:05:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"46b662f9-b9cc-4026-a96c-f1b1a41cebf7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:10:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:10:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:10:19 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:10:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7a790310-9ba3-49a6-9ec0-53b6fac9ea0e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:10:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"46b662f9-b9cc-4026-a96c-f1b1a41cebf7","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"outpu
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:13:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"620681b1-bdc7-4d8c-8b88-89a9bace420c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917070545
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 11:13:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 11:13:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 11:13:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 620681b1-bdc7-4d8c-8b88-89a9bace420c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-28 11:13:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 11:13:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 11:13:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 11:13:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8491 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 11:13:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"620681b1-bdc7-4d8c-8b88-89a9bace420c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 11:13:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 11:13:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 11:13:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8491
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 11:13:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 11:13:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 11:13:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 11:13:45 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8491 | status: call-disconnected | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 11:14:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6b6449cd-5e93-4c1b-9d6a-29424a0943be","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917070545
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 11:14:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 11:14:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 11:14:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 6b6449cd-5e93-4c1b-9d6a-29424a0943be
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-28 11:14:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 11:14:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 11:14:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 11:14:01 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8492 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 11:14:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6b6449cd-5e93-4c1b-9d6a-29424a0943be","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 11:14:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 11:14:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 11:14:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8492
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 11:14:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 11:14:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"9cd405b6-d75b-4b1e-a244-7656c7cd79dc","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917070545200","ivr_completed_at":"2026-07-28T05:44:15.645918"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 11:14:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-28 11:14:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8492 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 11:14:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6b6449cd-5e93-4c1b-9d6a-29424a0943be","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 11:14:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 11:14:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 11:14:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8492
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 11:14:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 11:14:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"9cd405b6-d75b-4b1e-a244-7656c7cd79dc","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917070545200","ivr_completed_at":"2026-07-28T05:44:15.645918"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 11:14:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-28 11:14:16 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8492 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 11:14:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"620681b1-bdc7-4d8c-8b88-89a9bace420c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"output":53}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 11:14:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 11:14:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 11:14:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8491
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 11:14:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 11:14:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 11:14:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 11:14:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8491 | status: completed | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 11:14:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6b6449cd-5e93-4c1b-9d6a-29424a0943be","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":3.3,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello ma'am management \u0938\u0947 \u092c\u093e\u0924 \u0915\u0930\u
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 11:14:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 11:14:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 11:14:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8492
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 11:14:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 11:14:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"9cd405b6-d75b-4b1e-a244-7656c7cd79dc","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917070545200","ivr_completed_at":"2026-07-28T05:44:15.645918"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 11:14:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-28 11:14:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8492 | status: call-disconnected | ivr_option: Appointment & General | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 11:14:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6b6449cd-5e93-4c1b-9d6a-29424a0943be","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":42,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello ma'am management \u0938\u0947 \u092c\u093e\u0924 \u0915\u0930\u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 11:14:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6b6449cd-5e93-4c1b-9d6a-29424a0943be
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 11:14:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 11:14:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8492
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 11:14:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 11:14:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"9cd405b6-d75b-4b1e-a244-7656c7cd79dc","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917070545200","ivr_completed_at":"2026-07-28T05:44:15.645918"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 11:14:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-28 11:14:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-28 11:14:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8492 | status: completed | ivr_option: General Queries | source: Website | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 11:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:15:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:15:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"7a790310-9ba3-49a6-9ec0-53b6fac9ea0e","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:15:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6b6449cd-5e93-4c1b-9d6a-29424a0943be","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":42.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:20:02 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917070545200 HTTP:200 response:{"status":"queued","message":"done","execution_id":"cccbbc77-0c04-48f2-8fb7-2ccbf7f7ee18","run_id":"cccbbc77-0c04-48f2-8fb7-2ccbf7f7ee18"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-28 11:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cccbbc77-0c04-48f2-8fb7-2ccbf7f7ee18","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 11:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 11:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 11:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: cccbbc77-0c04-48f2-8fb7-2ccbf7f7ee18
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-28 11:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917070545200' normalized='7070545200' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 11:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917070545200"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 11:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 11:20:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8493 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 11:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cccbbc77-0c04-48f2-8fb7-2ccbf7f7ee18","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 11:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 11:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 11:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8493
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 11:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917070545200' normalized='7070545200' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 11:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917070545200"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 11:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 11:20:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8493 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 11:20:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cccbbc77-0c04-48f2-8fb7-2ccbf7f7ee18","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 11:20:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 11:20:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 11:20:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8493
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 11:20:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917070545200' normalized='7070545200' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 11:20:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917070545200"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 11:20:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 11:20:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8493 | status: in-progress | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 11:20:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:20:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:20:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:20:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"cccbbc77-0c04-48f2-8fb7-2ccbf7f7ee18","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:20:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6b6449cd-5e93-4c1b-9d6a-29424a0943be","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":42.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:20:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cccbbc77-0c04-48f2-8fb7-2ccbf7f7ee18","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":3.26,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 11:20:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 11:20:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 11:20:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8493
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 11:20:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917070545200' normalized='7070545200' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 11:20:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917070545200"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 11:20:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-28 11:20:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8493 | status: call-disconnected | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 11:20:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cccbbc77-0c04-48f2-8fb7-2ccbf7f7ee18","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":20,"total_cost":3,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0936
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 11:20:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/cccbbc77-0c04-48f2-8fb7-2ccbf7f7ee18
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 11:20:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 11:20:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8493
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 11:20:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917070545200' normalized='7070545200' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 11:20:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917070545200"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 11:20:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-28 11:20:48 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8493 | status: completed | ivr_option: Outbound Followup | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 11:25:03 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:25:17 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:25:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"cccbbc77-0c04-48f2-8fb7-2ccbf7f7ee18","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":20.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:25:24 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6b6449cd-5e93-4c1b-9d6a-29424a0943be","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":42.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:25:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2d43a5b5-7e50-4b72-8371-a534bd7a3e52","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917737056
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 11:25:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 11:25:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 11:25:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 2d43a5b5-7e50-4b72-8371-a534bd7a3e52
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-28 11:25:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 11:25:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 11:25:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 11:25:43 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8494 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 11:25:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2d43a5b5-7e50-4b72-8371-a534bd7a3e52","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 11:25:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 11:25:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 11:25:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8494
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 11:25:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 11:25:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"1fd2a879-461b-40e5-8ebf-a28c49414982","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917737056800","ivr_completed_at":"2026-07-28T05:55:51.299612"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 11:25:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-28 11:25:54 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8494 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 11:25:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2d43a5b5-7e50-4b72-8371-a534bd7a3e52","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 11:25:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 11:25:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 11:25:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8494
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 11:25:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 11:25:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"1fd2a879-461b-40e5-8ebf-a28c49414982","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917737056800","ivr_completed_at":"2026-07-28T05:55:51.299612"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 11:25:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-28 11:25:55 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8494 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 11:26:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2d43a5b5-7e50-4b72-8371-a534bd7a3e52","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.41,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 11:26:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 11:26:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 11:26:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8494
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 11:26:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 11:26:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"1fd2a879-461b-40e5-8ebf-a28c49414982","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917737056800","ivr_completed_at":"2026-07-28T05:55:51.299612"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 11:26:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-28 11:26:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8494 | status: call-disconnected | ivr_option: Appointment & General | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 11:26:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2d43a5b5-7e50-4b72-8371-a534bd7a3e52","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":33,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nassistant: \u0906\u092a\u0915\u093e \u0926\u093f\u0928 \u0936\u0941\u092d \u0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 11:26:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2d43a5b5-7e50-4b72-8371-a534bd7a3e52
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 11:26:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 11:26:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8494
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 11:26:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 11:26:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"1fd2a879-461b-40e5-8ebf-a28c49414982","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917737056800","ivr_completed_at":"2026-07-28T05:55:51.299612"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 11:26:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-28 11:26:59 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8494 | status: completed | ivr_option: Appointment & General | source: Website | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 11:30:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1cf65d8d-b9c0-423d-a5ae-4e908a583626","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918003166
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 11:30:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 11:30:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 11:30:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 1cf65d8d-b9c0-423d-a5ae-4e908a583626
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-28 11:30:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 11:30:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 11:30:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 11:30:39 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8495 | status: ringing | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 11:30:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:30:10 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:30:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:30:27 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"cccbbc77-0c04-48f2-8fb7-2ccbf7f7ee18","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":20.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:30:30 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2d43a5b5-7e50-4b72-8371-a534bd7a3e52","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":33.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:31:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1cf65d8d-b9c0-423d-a5ae-4e908a583626","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 11:31:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 11:31:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 11:31:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8495
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 11:31:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 11:31:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 11:31:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 11:31:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8495 | status: call-disconnected | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 11:31:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"1cf65d8d-b9c0-423d-a5ae-4e908a583626","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"output":61}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 11:31:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 11:31:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 11:31:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8495
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 11:31:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 11:31:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 11:31:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 11:31:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8495 | status: completed | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 11:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:35:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:35:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"cccbbc77-0c04-48f2-8fb7-2ccbf7f7ee18","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":20.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:35:24 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2d43a5b5-7e50-4b72-8371-a534bd7a3e52","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":33.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:40:03 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +917737056800 HTTP:200 response:{"status":"queued","message":"done","execution_id":"d9e9e95c-2b9c-4be5-93bb-23d4d79b51f9","run_id":"d9e9e95c-2b9c-4be5-93bb-23d4d79b51f9"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-28 11:40:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +918003166749 HTTP:200 response:{"status":"queued","message":"done","execution_id":"861ce906-0ec0-4162-8d1d-803aecfbe0b2","run_id":"861ce906-0ec0-4162-8d1d-803aecfbe0b2"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-28 11:40:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d9e9e95c-2b9c-4be5-93bb-23d4d79b51f9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 11:40:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 11:40:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 11:40:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: d9e9e95c-2b9c-4be5-93bb-23d4d79b51f9
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-28 11:40:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917737056800' normalized='7737056800' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 11:40:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917737056800"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 11:40:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 11:40:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8496 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 11:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"861ce906-0ec0-4162-8d1d-803aecfbe0b2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 11:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 11:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 11:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 861ce906-0ec0-4162-8d1d-803aecfbe0b2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-28 11:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918003166749' normalized='8003166749' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 11:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918003166749"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 11:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 11:40:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8497 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 11:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d9e9e95c-2b9c-4be5-93bb-23d4d79b51f9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 11:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 11:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 11:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8496
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 11:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917737056800' normalized='7737056800' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 11:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917737056800"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 11:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 11:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8496 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 11:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"861ce906-0ec0-4162-8d1d-803aecfbe0b2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 11:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 11:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 11:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8497
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 11:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918003166749' normalized='8003166749' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 11:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918003166749"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 11:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 11:40:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8497 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 11:40:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"861ce906-0ec0-4162-8d1d-803aecfbe0b2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 11:40:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 11:40:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 11:40:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8497
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 11:40:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918003166749' normalized='8003166749' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 11:40:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+918003166749"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 11:40:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 11:40:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8497 | status: busy | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 11:40:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:40:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:40:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:40:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"861ce906-0ec0-4162-8d1d-803aecfbe0b2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:40:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2d43a5b5-7e50-4b72-8371-a534bd7a3e52","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":33.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:40:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d9e9e95c-2b9c-4be5-93bb-23d4d79b51f9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 11:40:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 11:40:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 11:40:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8496
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 11:40:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+917737056800' normalized='7737056800' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 11:40:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+917737056800"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 11:40:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 11:40:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8496 | status: busy | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 11:41:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4403ba65-3e08-4661-8d8a-e0e0a2a4eef2","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919950019
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 11:41:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 11:41:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 11:41:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 4403ba65-3e08-4661-8d8a-e0e0a2a4eef2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-28 11:41:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 11:41:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 11:41:30 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 11:41:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8498 | status: ringing | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 11:41:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4403ba65-3e08-4661-8d8a-e0e0a2a4eef2","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 11:41:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 11:41:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 11:41:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8498
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 11:41:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 11:41:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 11:41:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 11:41:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8498 | status: call-disconnected | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 11:42:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"4403ba65-3e08-4661-8d8a-e0e0a2a4eef2","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":594,"output":51}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 11:42:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 11:42:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 11:42:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8498
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 11:42:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 11:42:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 11:42:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 11:42:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8498 | status: completed | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 11:45:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:45:09 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:45:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:45:26 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"d9e9e95c-2b9c-4be5-93bb-23d4d79b51f9","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:45:30 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2d43a5b5-7e50-4b72-8371-a534bd7a3e52","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":33.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:50:05 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919950019519 HTTP:200 response:{"status":"queued","message":"done","execution_id":"a0f67ce1-2f6f-43e8-af1b-592f42a414e7","run_id":"a0f67ce1-2f6f-43e8-af1b-592f42a414e7"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-28 11:50:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a0f67ce1-2f6f-43e8-af1b-592f42a414e7","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 11:50:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 11:50:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 11:50:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: a0f67ce1-2f6f-43e8-af1b-592f42a414e7
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-28 11:50:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919950019519' normalized='9950019519' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 11:50:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919950019519"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 11:50:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 11:50:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8499 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 11:50:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a0f67ce1-2f6f-43e8-af1b-592f42a414e7","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 11:50:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 11:50:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 11:50:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8499
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 11:50:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919950019519' normalized='9950019519' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 11:50:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919950019519"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 11:50:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 11:50:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8499 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 11:50:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"a0f67ce1-2f6f-43e8-af1b-592f42a414e7","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 11:50:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 11:50:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: busy
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 11:50:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8499
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 11:50:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919950019519' normalized='9950019519' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 11:50:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919950019519"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 11:50:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 11:50:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8499 | status: busy | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 11:50:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:50:11 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:50:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:50:27 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a0f67ce1-2f6f-43e8-af1b-592f42a414e7","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:50:30 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2d43a5b5-7e50-4b72-8371-a534bd7a3e52","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":33.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:55:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:55:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:55:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:55:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a0f67ce1-2f6f-43e8-af1b-592f42a414e7","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:55:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"2d43a5b5-7e50-4b72-8371-a534bd7a3e52","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":33.0,"total_cost":6.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 11:57:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e5e75efb-51b5-46fa-a336-20b62ace507e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919352451
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 11:57:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 11:57:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 11:57:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: e5e75efb-51b5-46fa-a336-20b62ace507e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-28 11:57:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 11:57:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 11:57:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 11:57:47 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8500 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 11:57:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2b0fae06-0f07-40a8-ae9b-5daef7b441c6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+917791927
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 11:57:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 11:57:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 11:57:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 2b0fae06-0f07-40a8-ae9b-5daef7b441c6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-28 11:57:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 11:57:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 11:57:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 11:57:49 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8501 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 11:58:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e5e75efb-51b5-46fa-a336-20b62ace507e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 11:58:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 11:58:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 11:58:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8500
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 11:58:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 11:58:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2c40155e-b938-4237-bf2f-e5306357ea75","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919352451168","ivr_completed_at":"2026-07-28T06:28:07.155250"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 11:58:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-28 11:58:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8500 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 11:58:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e5e75efb-51b5-46fa-a336-20b62ace507e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 11:58:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 11:58:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 11:58:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8500
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 11:58:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 11:58:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2c40155e-b938-4237-bf2f-e5306357ea75","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919352451168","ivr_completed_at":"2026-07-28T06:28:07.155250"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 11:58:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-28 11:58:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8500 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 11:58:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2b0fae06-0f07-40a8-ae9b-5daef7b441c6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 11:58:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 11:58:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 11:58:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8501
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 11:58:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 11:58:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4e98de91-450d-495d-925b-cc398b95f951","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917791927063","ivr_completed_at":"2026-07-28T06:28:11.966778"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 11:58:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-28 11:58:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8501 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 11:58:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2b0fae06-0f07-40a8-ae9b-5daef7b441c6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 11:58:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 11:58:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 11:58:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8501
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 11:58:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 11:58:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4e98de91-450d-495d-925b-cc398b95f951","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917791927063","ivr_completed_at":"2026-07-28T06:28:11.966778"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 11:58:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-28 11:58:13 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8501 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 11:58:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2b0fae06-0f07-40a8-ae9b-5daef7b441c6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":4.17,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 11:58:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 11:58:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 11:58:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8501
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 11:58:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 11:58:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4e98de91-450d-495d-925b-cc398b95f951","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917791927063","ivr_completed_at":"2026-07-28T06:28:11.966778"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 11:58:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-28 11:58:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8501 | status: call-disconnected | ivr_option: Appointment & General | source: Website | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 11:59:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e5e75efb-51b5-46fa-a336-20b62ace507e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":9.1,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u091
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 11:59:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 11:59:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 11:59:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8500
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 11:59:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 11:59:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"2c40155e-b938-4237-bf2f-e5306357ea75","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+919352451168","ivr_completed_at":"2026-07-28T06:28:07.155250"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 11:59:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-28 11:59:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-28 11:59:06 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8500 | status: call-disconnected | ivr_option: Appointment Booking | source: Website | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 11:59:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"2b0fae06-0f07-40a8-ae9b-5daef7b441c6","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":48,"total_cost":6,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0938\u0941\u0928
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 11:59:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/2b0fae06-0f07-40a8-ae9b-5daef7b441c6
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 11:59:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 11:59:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8501
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 11:59:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 11:59:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"4e98de91-450d-495d-925b-cc398b95f951","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+917791927063","ivr_completed_at":"2026-07-28T06:28:11.966778"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 11:59:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-28 11:59:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: General Queries
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-28 11:59:31 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8501 | status: completed | ivr_option: General Queries | source: Website | flag: unresolved_query | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 11:59:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"e5e75efb-51b5-46fa-a336-20b62ace507e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":79,"total_cost":9,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  hello\nassistant:  \u091c\u0940, \u092e\u0948\u0902 \u0906\u092a\u0915
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 11:59:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/e5e75efb-51b5-46fa-a336-20b62ace507e
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 11:59:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 11:59:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8500
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 11:59:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 11:59:52 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8500 | status: completed | ivr_option: Appointment Booking | source: Website | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 12:00:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 12:00:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 12:00:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 12:00:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a0f67ce1-2f6f-43e8-af1b-592f42a414e7","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 12:00:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"e5e75efb-51b5-46fa-a336-20b62ace507e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":79.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 12:05:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 12:05:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 12:05:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 12:05:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"a0f67ce1-2f6f-43e8-af1b-592f42a414e7","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 12:05:24 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"e5e75efb-51b5-46fa-a336-20b62ace507e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":79.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 12:05:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5288ed02-ccec-4728-a40a-e2eec403b15a","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919166552
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 12:05:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 12:05:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 12:05:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 5288ed02-ccec-4728-a40a-e2eec403b15a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-28 12:05:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 12:05:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 12:05:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 12:05:37 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8502 | status: ringing | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 12:05:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5288ed02-ccec-4728-a40a-e2eec403b15a","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 12:05:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 12:05:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 12:05:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8502
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 12:05:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 12:05:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 12:05:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 12:05:38 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8502 | status: call-disconnected | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 12:06:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"5288ed02-ccec-4728-a40a-e2eec403b15a","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":588,"output":60}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 12:06:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 12:06:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 12:06:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8502
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 12:06:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 12:06:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 12:06:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 12:06:14 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8502 | status: completed | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 12:10:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919166552451 HTTP:200 response:{"status":"queued","message":"done","execution_id":"07a65c02-a3f2-4ab0-b6c0-88c6abb52302","run_id":"07a65c02-a3f2-4ab0-b6c0-88c6abb52302"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-28 12:10:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"07a65c02-a3f2-4ab0-b6c0-88c6abb52302","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 12:10:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 12:10:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 12:10:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 07a65c02-a3f2-4ab0-b6c0-88c6abb52302
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-28 12:10:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919166552451' normalized='9166552451' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 12:10:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919166552451"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 12:10:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 12:10:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8503 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 12:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"07a65c02-a3f2-4ab0-b6c0-88c6abb52302","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 12:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 12:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 12:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8503
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 12:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919166552451' normalized='9166552451' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 12:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919166552451"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 12:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 12:10:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8503 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 12:10:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"07a65c02-a3f2-4ab0-b6c0-88c6abb52302","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 12:10:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 12:10:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 12:10:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8503
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 12:10:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919166552451' normalized='9166552451' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 12:10:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919166552451"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 12:10:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 12:10:21 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8503 | status: in-progress | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 12:10:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 12:10:12 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 12:10:25 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 12:10:27 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"07a65c02-a3f2-4ab0-b6c0-88c6abb52302","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 12:10:30 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"e5e75efb-51b5-46fa-a336-20b62ace507e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":79.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 12:10:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"07a65c02-a3f2-4ab0-b6c0-88c6abb52302","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":2.27,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 12:10:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 12:10:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 12:10:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8503
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 12:10:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919166552451' normalized='9166552451' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 12:10:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919166552451"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 12:10:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-28 12:10:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8503 | status: call-disconnected | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 12:11:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"07a65c02-a3f2-4ab0-b6c0-88c6abb52302","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":21,"total_cost":3,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0936
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 12:11:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/07a65c02-a3f2-4ab0-b6c0-88c6abb52302
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 12:11:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 12:11:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8503
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 12:11:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919166552451' normalized='9166552451' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 12:11:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919166552451"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 12:11:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: Outbound Followup
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-28 12:11:12 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8503 | status: completed | ivr_option: Outbound Followup | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 12:11:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d04a8ba0-1d05-4f22-a2ca-c50f160bbcab","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919928858
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 12:11:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 12:11:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 12:11:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: d04a8ba0-1d05-4f22-a2ca-c50f160bbcab
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-28 12:11:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 12:11:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 12:11:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 12:11:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8504 | status: ringing | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 12:12:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d04a8ba0-1d05-4f22-a2ca-c50f160bbcab","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 12:12:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 12:12:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 12:12:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8504
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 12:12:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 12:12:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 12:12:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 12:12:28 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8504 | status: call-disconnected | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 12:13:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"d04a8ba0-1d05-4f22-a2ca-c50f160bbcab","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"output":71}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 12:13:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 12:13:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 12:13:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8504
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 12:13:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 12:13:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 12:13:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 12:13:34 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8504 | status: completed | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 12:15:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 12:15:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 12:15:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 12:15:21 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"07a65c02-a3f2-4ab0-b6c0-88c6abb52302","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":21.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 12:15:24 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"e5e75efb-51b5-46fa-a336-20b62ace507e","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":79.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे �
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 12:17:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6ab4545f-d946-41a8-9d27-43fd0e8c801c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+918619425
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 12:17:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 12:17:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 12:17:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 6ab4545f-d946-41a8-9d27-43fd0e8c801c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-28 12:17:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 12:17:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 12:17:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 12:17:50 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8505 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 12:18:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6ab4545f-d946-41a8-9d27-43fd0e8c801c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 12:18:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 12:18:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 12:18:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8505
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 12:18:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 12:18:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"355f7a8a-80c5-494b-bc7a-976f7c5282ec","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918619425142","ivr_completed_at":"2026-07-28T06:48:09.428374"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 12:18:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-28 12:18:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8505 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 12:18:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6ab4545f-d946-41a8-9d27-43fd0e8c801c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 12:18:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 12:18:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 12:18:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8505
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 12:18:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 12:18:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"355f7a8a-80c5-494b-bc7a-976f7c5282ec","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918619425142","ivr_completed_at":"2026-07-28T06:48:09.428374"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 12:18:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-28 12:18:10 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8505 | status: in-progress | ivr_option: Appointment & General | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 12:19:06 [13.203.39.153][-][-][info][bolna] [Bolna SearchDoctor] doctor: 'Rajesh Kumar Pandey', date_raw: 'आज', check_date: '2026-07-28'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1988
2026-07-28 12:19:06 [13.203.39.153][-][-][info][bolna] [knowledge][working] Direct name match "<span class="hl">Rajesh Kumar Pandey</span>" →  Dr. Rajesh Kumar Pandey
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/common/components/AgentEventLogger.php:72
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1694
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:1993
2026-07-28 12:19:06 [13.203.39.153][-][-][info][bolna] [Bolna Leave Check] doctor_id: 1, check_date: '2026-07-28', is_on_leave: false
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2113
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2015
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2005
2026-07-28 12:19:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6ab4545f-d946-41a8-9d27-43fd0e8c801c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":8.95,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  doctor \u0930\u093e\u091c\u0947\u0936 \u091c\u0940 \u092a\u093e\u090
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 12:19:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 12:19:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 12:19:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8505
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 12:19:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 12:19:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":{"agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","call_sid":"355f7a8a-80c5-494b-bc7a-976f7c5282ec","timezone":"America\/Los_Angeles","call_reason":"Appointment & General","from_number":"+918619425142","ivr_completed_at":"2026-07-28T06:48:09.428374"},"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 12:19:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option from context: Appointment & General
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:651
2026-07-28 12:19:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Groq upgraded IVR: Appointment Booking
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:658
2026-07-28 12:19:27 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8505 | status: call-disconnected | ivr_option: Appointment Booking | source: Website | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 12:20:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"6ab4545f-d946-41a8-9d27-43fd0e8c801c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":96,"total_cost":12,"transcript":"assistant: Welcome to Forbaxy Hospitals, \u092e\u0948\u0902 \u0906\u092a\u0915\u0940 \u0915\u0948\u0938\u0947 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0942\u0901?\nuser:  doctor \u0930\u093e\u091c\u0947\u0936 \u091c\u0940 \u092a\u093e\u0902
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 12:20:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/6ab4545f-d946-41a8-9d27-43fd0e8c801c
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 12:20:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 12:20:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8505
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 12:20:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 12:20:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8505 | status: completed | ivr_option: Appointment Booking | source: Website | flag: booking_incomplete | transfer: 0 | callback: 1
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 12:20:04 [194.163.35.238][-][-][error][bolna] [Bolna Outbound] Failed for +919928858720 HTTP:200 response:{"status":"queued","message":"done","execution_id":"ad108000-bdf5-4fb9-b284-940c4e9926b2","run_id":"ad108000-bdf5-4fb9-b284-940c4e9926b2"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:2452
2026-07-28 12:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ad108000-bdf5-4fb9-b284-940c4e9926b2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 12:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 12:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: initiated
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 12:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: ad108000-bdf5-4fb9-b284-940c4e9926b2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-28 12:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919928858720' normalized='9928858720' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 12:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919928858720"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 12:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 12:20:08 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8506 | status: initiated | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 12:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ad108000-bdf5-4fb9-b284-940c4e9926b2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 12:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 12:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 12:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8506
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 12:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919928858720' normalized='9928858720' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 12:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919928858720"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 12:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 12:20:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8506 | status: ringing | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 12:20:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ad108000-bdf5-4fb9-b284-940c4e9926b2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voice_id":"jUjRbhZWoMK4aDciW36V","llmTokens":0,"provider_source":{"llm":"bolna","synthesizer":"bolna","transcriber":"bolna"},"synthesizer_model":"eleven_turbo_v2_5","transcriber_model":"nova-3","llm_usage_brea
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 12:20:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 12:20:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: in-progress
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 12:20:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8506
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 12:20:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919928858720' normalized='9928858720' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 12:20:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919928858720"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 12:20:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 12:20:20 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8506 | status: in-progress | ivr_option: No input | source: Unknown | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 12:20:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 12:20:07 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 12:20:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 12:20:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"ad108000-bdf5-4fb9-b284-940c4e9926b2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llmModel":{"gpt-4.1-mini":{"input":0,"output":0}},"voic
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 12:20:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6ab4545f-d946-41a8-9d27-43fd0e8c801c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":96.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 12:20:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ad108000-bdf5-4fb9-b284-940c4e9926b2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0.22,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u09
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 12:20:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 12:20:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 12:20:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8506
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 12:20:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919928858720' normalized='9928858720' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 12:20:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919928858720"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 12:20:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-28 12:20:35 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8506 | status: call-disconnected | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 12:20:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"ad108000-bdf5-4fb9-b284-940c4e9926b2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":15,"total_cost":3,"transcript":"assistant: \u0928\u092e\u0938\u094d\u0915\u093e\u0930, \u092e\u0948\u0902 Forbaxy Hospitals \u0938\u0947 \u092c\u094b\u0932 \u0930\u0939\u0940 \u0939\u0942\u0901. \u0906\u092a\u0928\u0947 \u0939\u092e\u0947 contact \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094b\u0936\u093f\u0936
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 12:20:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: https://api.bolna.ai/recordings/call/ad108000-bdf5-4fb9-b284-940c4e9926b2
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 12:20:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 12:20:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8506
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 12:20:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+919928858720' normalized='9928858720' → source='Unknown'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 12:20:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":null,"recipient_phone_number":"+919928858720"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 12:20:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option detected: No input
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:681
2026-07-28 12:20:44 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8506 | status: completed | ivr_option: No input | source: Unknown | flag: no_action | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 12:25:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 12:25:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 12:25:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 12:25:22 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"ad108000-bdf5-4fb9-b284-940c4e9926b2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 12:25:26 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6ab4545f-d946-41a8-9d27-43fd0e8c801c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":96.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 12:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cc742a59-bd8a-42ee-86de-d9f5db75ebac","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+916304808
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 12:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 12:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 12:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: cc742a59-bd8a-42ee-86de-d9f5db75ebac
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-28 12:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 12:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 12:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 12:30:07 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8507 | status: ringing | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 12:30:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cc742a59-bd8a-42ee-86de-d9f5db75ebac","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 12:30:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 12:30:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 12:30:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8507
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 12:30:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 12:30:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 12:30:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 12:30:11 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8507 | status: call-disconnected | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 12:30:05 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 12:30:08 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 12:30:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 12:30:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"ad108000-bdf5-4fb9-b284-940c4e9926b2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 12:30:26 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6ab4545f-d946-41a8-9d27-43fd0e8c801c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":96.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 12:31:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"cc742a59-bd8a-42ee-86de-d9f5db75ebac","agent_id":"3cf2dce6-2755-4541-9dd5-e240e90cbed6","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":590,"output":54}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 12:31:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 12:31:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 12:31:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8507
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 12:31:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035088360' normalized='8035088360' → source='Meta'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 12:31:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035088360"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 12:31:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 12:31:42 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8507 | status: completed | ivr_option: No input | source: Meta | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 12:35:04 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 3ae1ce3f-ae1e-4555-9eac-425165efd593 HTTP:200 response:[{"id":"1785e634-f7f2-4277-b128-3896cc58e8b9","agent_id":"3ae1ce3f-ae1e-4555-9eac-425165efd593","conversation_duration":0.0,"total_cost":0.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":1707,"outp
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 12:35:06 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent d7c89c7c-8957-4bae-a9ac-ec6be2a752a9 HTTP:200 response:[{"id":"0440ed4a-da85-46c8-80d8-ea704dd2c392","agent_id":"d7c89c7c-8957-4bae-a9ac-ec6be2a752a9","conversation_duration":22.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Hello\nuser:  hello नमस्ते emergency से सुम�
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 12:35:18 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3 HTTP:200 response:[{"id":"08243c9e-0546-4681-b5ae-d2ad8c1d9d12","agent_id":"a1c2ed3c-5b25-4063-87a2-ebcc5b3948e3","conversation_duration":75.0,"total_cost":9.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार! मैं Forbaxy की query assistant ह
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 12:35:20 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent a01010c8-f896-4175-9ba0-41db0a7d87de HTTP:200 response:[{"id":"ad108000-bdf5-4fb9-b284-940c4e9926b2","agent_id":"a01010c8-f896-4175-9ba0-41db0a7d87de","conversation_duration":15.0,"total_cost":3.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: नमस्कार, मैं Forbaxy Hospitals से बोल
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 12:35:23 [194.163.35.238][-][-][info][bolna] [Bolna Sync] Agent 18ec6048-91c3-4813-b5a3-e7761145b78e HTTP:200 response:[{"id":"6ab4545f-d946-41a8-9d27-43fd0e8c801c","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","conversation_duration":96.0,"total_cost":12.0,"batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"transcript":"assistant: Welcome to Forbaxy Hospitals, मैं आपकी कैसे 
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:874
2026-07-28 12:36:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"89ed3309-cc52-4bac-a81d-8d2e516c5e6a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"ringing","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"+919664349
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 12:36:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 12:36:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: ringing
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 12:36:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] New record for: 89ed3309-cc52-4bac-a81d-8d2e516c5e6a
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:550
2026-07-28 12:36:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 12:36:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 12:36:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 12:36:09 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8508 | status: ringing | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 12:36:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"89ed3309-cc52-4bac-a81d-8d2e516c5e6a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":[],"cost_breakdown":null,"extracted_data":null,"summary":null,"error_message":null,"status":"call-disconnected","agent_extraction":null,"workflow_retries":null,"rescheduled_at":null,"custom_extractions":null,"campaign_id":null,"smart_status":null,"user_number":"
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 12:36:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 12:36:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: call-disconnected
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 12:36:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8508
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 12:36:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 12:36:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 12:36:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 12:36:25 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8508 | status: call-disconnected | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782
2026-07-28 12:37:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Received: {"id":"89ed3309-cc52-4bac-a81d-8d2e516c5e6a","agent_id":"18ec6048-91c3-4813-b5a3-e7761145b78e","batch_id":null,"scheduled_at":null,"answered_by_voice_mail":null,"conversation_duration":0,"total_cost":0,"transcript":null,"usage_breakdown":{"llm_usage_breakdown":{"disposition":{"input":591,"output":92}}},"cost_breakdown":{"llm":0,"network":0,"platform":0,"synthesizer":0,"transcriber":0,"llm_breakdown":{"hangup":0,"analytics":0,"extraction":0,"conversation":0,"summarization":0},"transfer_cost":0,"t
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:540
2026-07-28 12:37:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] recording_url: NULL
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:541
2026-07-28 12:37:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] status: completed
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:542
2026-07-28 12:37:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Updating existing record id: 8508
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:552
2026-07-28 12:37:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] source resolution: recipient='+918035303580' normalized='8035303580' → source='Website'
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:576
2026-07-28 12:37:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] context_details: {"recipient_data":[],"recipient_phone_number":"+918035303580"}
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:641
2026-07-28 12:37:03 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] IVR option: No input (drop-off)
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:667
2026-07-28 12:37:04 [13.203.39.153][-][-][info][bolna] [Bolna Webhook] Save result: OK | id: 8508 | status: completed | ivr_option: No input | source: Website | flag: NULL | transfer: 0 | callback: 0
    in /home/u618794172/domains/theconnecthub.in/public_html/forbaxy-appointment-booking/frontend/controllers/BolnaController.php:782